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Valley Motor City
Cuyahoga Falls, OH
794 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 794 reviews
June 03, 2012
My wife called the dealership just to find out the hours they were open. She hung up before anyone answered. Within a few seconds after hanging up, John called her back. We were able to set up a time for they were open. She hung up before anyone answered. Within a few seconds after hanging up, John called her back. We were able to set up a time for me to come and test drive a Compass. John contacted me several times before the test drive to make sure he found the exact car I was looking to drive. When I got a chance to meet with him, he took a lot of time with me and answered all my questions. I wasn't able to test drive until the next day (just a scheduling thing on my part), and John was off. But, he set us up with Greg Mordew, who was extremely helpful as well. We ended up buying a different car at a different dealership (not a Jeep), but that was more because of what I was looking for more than the service or selection at Falls. We were extremely pleased with John/Greg and would have no problem recommending them. More
by jtpiatt
Employees Worked With
June 01, 2012
This is the 3rd. car I have bought from Falls Motor City. Very friendly dealership to deal with. These folks will go out of the way for you . Thanks again Dave Very friendly dealership to deal with. These folks will go out of the way for you . Thanks again Dave More
by Stuhly
Employees Worked With
Josh Palmer
May 30, 2012
I went to Falls Motor City just to get an idea of what I needed to get my self into a new Jeep Patriot. Little did I know that I had everything I needed when I drove onto their lot. I was approached by Ka needed to get my self into a new Jeep Patriot. Little did I know that I had everything I needed when I drove onto their lot. I was approached by Karen and she simply asked "What are you looking for" I told her a Jeep Patriot. She than asked if I have ever even driven one I said no. Went for the test drive and loved everything about the Patriot. She never pressured me about buying the vehicle at all. When we returned they looked at the truck I would be trading in and gave me a very FAIR trade in value for it. She did everything in her power to get me the most money for my truck. After checking my credit and getting approved I was than moved to Mr. Cruse who was able to get me to get an extended warranty for only an extra 10 dollars a month which still kept my payment under what I wanted it to be. Both Karen Shapuite and Bobby Cruse were very helpful and made the whole experience an enjoyable one. I would recommend Falls Motor City to anyone. BEST CAR BUYING EXPERIENCE I have ever had! I was driving off the lot with my new Jeep Patriot with a payment under what I wanted to pay w/an extended warranty included in under 2 hours. Not to mention free car washes and 2 free oil changes. Awesome experience. Needless to say Falls Motor City has met and surpassed all expectations. I will return to Falls Motor City when I am in need of another new or used vehicle. More
by Ndepasquale
Employees Worked With
Bobby Cruse
May 19, 2012
He was very helpful and he took his time with with us.He was very friendly and answer anything we asked him he made us feel right at home and he never presured us. He did a great job thank you.We love are v was very friendly and answer anything we asked him he made us feel right at home and he never presured us. He did a great job thank you.We love are van we all ready took a little trip in it and it was great.Thank you again, More
by Margie Holcomb
May 15, 2012
Both Franco and Bobby were excellent in doing whatever they could to get me into my Jeep Patriot. My credit was not easy to work with but Bobby got the job done. I am very pleased with the outcome. I love they could to get me into my Jeep Patriot. My credit was not easy to work with but Bobby got the job done. I am very pleased with the outcome. I love my Jeep Patriot! Thank you so very much for doing an excellent job! More
by wdavis47
Employees Worked With
Bobby Cruse
May 12, 2012
John was very helpful and knew all the aspects of the jeeps I was interested in at the time of my visit. He is a very nice person and seem to care a great deal that I was happy with my purchase and made jeeps I was interested in at the time of my visit. He is a very nice person and seem to care a great deal that I was happy with my purchase and made sure all the questions I had were answered. He really did a great job. Everyone at the dealership were very nice. M Wertz (I entered my e-mail address below....DO NOT USE FOR ANY REASON) More
by JSP2112
May 06, 2012
Best car deal we have ever made and will return in the future to make again! Dave made this the most pleasant car purchase we have ever had. My husband has never liked buying cars and he has raved to ever future to make again! Dave made this the most pleasant car purchase we have ever had. My husband has never liked buying cars and he has raved to everyone how wonderful this experience was. We will return not only to this dealer but also to our sales person Dave in the future when the time comes to do it again. More
by dcarver2003
Employees Worked With
May 05, 2012
Having purchased my previous car from Falls Dodge and being completely satisfied with all aspects of the purchase and service, it was natural that I would return for another car. I would highly recommend being completely satisfied with all aspects of the purchase and service, it was natural that I would return for another car. I would highly recommend Falls Motor City to anyone. Greg Mordew was excellent in answering all my questions and handling all aspects of the sale. I highly recommend both Greg and Falls Motor City. More
by Karen Stencil
Employees Worked With
April 29, 2012
Scott Jacobs was very nice to work with. He was more than willing to show us all used minivans on the lot and let us take them on lengthy test drives. He did not place any pressure on us to make a decision. willing to show us all used minivans on the lot and let us take them on lengthy test drives. He did not place any pressure on us to make a decision. He was very down to earth and pleasant to work with. I would highly recommend him to potential buyers. More
by bradleymoorejr
Employees Worked With
April 22, 2012
We knew exactly what we wanted, Chrysler 200, and had shopped around for awhile,then came to this dealership and left w/ more than we had anticipated. All the sales team that we spoke to were knowledgabl shopped around for awhile,then came to this dealership and left w/ more than we had anticipated. All the sales team that we spoke to were knowledgable and more than willing to help us and the whole car buying process, which we dreaded, was painless. The team was upfront with us the whole time and delivered everything they said they would. We will definately purchase future vehicles from here and will recommend to friends and family. Thank you again Franco and Jerome... More
by dpick
Employees Worked With
Jerome Gordon
