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Valley Motor City
Cuyahoga Falls, OH
795 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 795 reviews
August 30, 2012
I was looking for a used car to replace my old one at the time. The staff was very helpful and nice. The salesman, Josh, was not pushy and did not try to sell something I couldn't afford and didn't need. He time. The staff was very helpful and nice. The salesman, Josh, was not pushy and did not try to sell something I couldn't afford and didn't need. He worked with me on the price of the car so I could walk out with as close as possible to my preferred price range. They even did go out of their way to make sure I was satisfied and replaced two parts for me for free, even though it was not part of the limited warranty. If you are looking for a new place to buy your car - this is it. More
by jo_pora
Employees Worked With
Josh Palmer
August 29, 2012
Great guy , would deal with in a second,very informed,answeared all my questions, staff also very helpfull. Made me feel like i was very very important, again great guy... informed,answeared all my questions, staff also very helpfull. Made me feel like i was very very important, again great guy... More
by jmajsterek
August 28, 2012
I’m glad I chose to work with Falls Motor City for the purchase of my new 2012 Jeep Liberty. The staff was very friendly from the moment I walked in. I worked with Franco Casalinova (Sales) and Cole Morga purchase of my new 2012 Jeep Liberty. The staff was very friendly from the moment I walked in. I worked with Franco Casalinova (Sales) and Cole Morgan (Finance); both were very polite and respectful. Franco was very knowledgeable and took the time to show me a few different models I was interested in; he explained the differences between models and answered every question I had. I did not feel pressured one bit to make my purchase that day or even at that dealership like some others I have visited in the past. In my opinion I felt Franco wanted to make sure I was completely satisfied and comfortable with the vehicle I chose before moving on to the paperwork. He kept me informed as to what was going on through out the whole process ie: paperwork being submitted things like that. I felt very confident after meeting with Franco and Cole that I made a great purchase. I look forward to future visits and purchases at Falls Motor City and I would recommend Franco to anyone looking to purchase a new vehicle. Overall I had a fantastic experience with Falls Motor City and I really appreciate all that Franco did for me. More
by hmheartsjuicy
Employees Worked With
Cole Morgan
August 28, 2012
I worked with Franco Casalinova over the phone. He was very friendly, answered all the questions we had, and made sure i loved the car and went home satisfied. The price was perfect and i love my new car! very friendly, answered all the questions we had, and made sure i loved the car and went home satisfied. The price was perfect and i love my new car! I would recommend Falls Motor City. It was a pleasure to do business with them!!! More
by JessicaD95
August 18, 2012
My visit to Falls Motor City was initally to research the type of vehicle I was interested in. I had no intention of purchasing a vehicle that day. Josh Palmer was quick to approach me and answer any quest type of vehicle I was interested in. I had no intention of purchasing a vehicle that day. Josh Palmer was quick to approach me and answer any questions I had regarding my vehicle of choice, the Chrysler 200 S. Josh was friendly, knowledgable, and was always keeping my best interest in mind. I gave Josh what I though was an impossible price to purchase that particlar vehicle for and to my surprise and excitment...he made it happen. Josh made the process of purchasing a new vehicle a lot less intimidating and instead made it fun. For this, he deserves a 5 out of 5 rating and has managed to pull me away from my dealer of choice for over 10 years. More
by JCMorales
Employees Worked With
Josh Palmer
August 18, 2012
This is my 8th vehicle from Falls Dodge, that speaks volume in it self. Josh Palmer is always a great salesmen and has always taken care of my needs. He always takes the time to meet me with schedule se volume in it self. Josh Palmer is always a great salesmen and has always taken care of my needs. He always takes the time to meet me with schedule service appoitments.And I have always had a nice expierence with the service,sales, & finance department. Fantastic dealership. More
by christopherb1968
Employees Worked With
Josh Palmer, Cole Morgan
August 16, 2012
I am looking to get a newer car now. I wanted to get an idea of how much it would be on a particular model vehicle and Franco gave me all the answers i needed. I am going to be back to see him when i am re idea of how much it would be on a particular model vehicle and Franco gave me all the answers i needed. I am going to be back to see him when i am ready to buy . Thank you for your help Franco and for taking the time to help me with all my questions. More
by rc2009
August 07, 2012
Dealership was good; had a selection of cars available. Dealership was good; had a selection of cars available. Salesman went out of his way to make sure that everything was okay. Felt pressured during pa Dealership was good; had a selection of cars available. Salesman went out of his way to make sure that everything was okay. Felt pressured during paperwork process. More
by oneill397
August 03, 2012
I talked to Franco about the Dodge Journey and when I`am ready I will see him again.He had given me all the information i needed and even brought the car out to our house. Very nice job ! ready I will see him again.He had given me all the information i needed and even brought the car out to our house. Very nice job ! More
by joe868
