
Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
WOW,what a great experience we had! After months of pushy dealers and overpriced dealerships we finally found what we were looking for at Falls Motor City. Ron Hall was great from the start. I called to inqu dealers and overpriced dealerships we finally found what we were looking for at Falls Motor City. Ron Hall was great from the start. I called to inquire on a vehicle I saw online, Ron answered even though it was 10 minutes after they closed. He took the time to answer all the questions I had, never making me feel pressured or rushed. The next day we had our appointment. Right from the start everyone was friendly. We finally met Ron in person and were definitely impressed. He was very genuine and open about everything. He even had the paperwork ready for us a head a time. Financing with Cole was great, as well. We were literally in his office for 30 minutes and we were on our way home in our 2013 Dodge Challenger :) Pricing was lower then everyone else and the experience was superior! Definitely worth the 40 min drive there. I would recommend Falls Motor City and Ron and Cole to everyone. They are truly assets to the company!!!! More
I picked up my 2013 Dodge Charger Daytona today and was thrilled with the entire process. Ron did a great job getting all the paperwork done in advance to make my visit smooth and Bobby followed that up w thrilled with the entire process. Ron did a great job getting all the paperwork done in advance to make my visit smooth and Bobby followed that up with making the financing easy. The car is better looking than the pictures and the price was unbeatable! Thank you Ron and Bobby for a great car buying experience! More
I couldn't be more happier! Ron was amazing - from start to finish. I emailed about the car I ended up getting through cars.com. I ended up chatting live with Ron and for 2 days straight he worked w start to finish. I emailed about the car I ended up getting through cars.com. I ended up chatting live with Ron and for 2 days straight he worked with my previous lease terms, incentives, etc. to work out a deal. He knew what I was looking for and did everything it took to get me there. I picked up my car today and LOVE it! It has every option imagineable and the price was a what I consider to be a deal of a lifetime. I already sent pictures and bragged about Ron to my friends and family. The process was smooth - everyone was nice - especially Ron who went out of his way to make sure I understood everything about my car and had all my questions answered. He was a pleasure to work with and I will recommend him to everyone! Thanks Ron - you have one ECSTATIC customer!!!! More
Good Experience. Scott and Dealer were fair and easy to work with. Far better than my experience at Brunswick Auto Mart. I would recommend Scott and this dealership to others. work with. Far better than my experience at Brunswick Auto Mart. I would recommend Scott and this dealership to others. More
I bought three of my last four vehicles from this dealership. I was looking for a used car, the salesman stepped up at once to help me. He asked some questions to narrow the field of choice, showed dealership. I was looking for a used car, the salesman stepped up at once to help me. He asked some questions to narrow the field of choice, showed me three vehicles. I took one for a test drive, selected it. He wrote it up, I paid, collected my paperwork and drove the car home. More
Me and my wife was at another dealership in the area and after not finding a vehicle there we drove past Falls Motor City, we decided to stop and take a look around. Scott our sales rep almost had us sold o after not finding a vehicle there we drove past Falls Motor City, we decided to stop and take a look around. Scott our sales rep almost had us sold on a 2013 Dodge Journey but we really wanted a vehicle with more luxury. We spotted a 2011 Cadillac CTS Wagon and decided to take it for a test drive after driving the CTS we knew that was the car for us. Scott worked with us on a price that we felt comfortable with and we purchased the CTS. Falls Motor City went out of there way to earn our business and get us into a car that we liked. Although we arrived at the dealership close to closing time at no point did we feel rushed. I would definitely do business with them again. More
There's not much to say besides it was an absolutely fine experience, I would never go anywhere else to purchase a Chrysler product. When we walked onto the showroom floor I did not exactly know what we fine experience, I would never go anywhere else to purchase a Chrysler product. When we walked onto the showroom floor I did not exactly know what we were going to get, but a very nice gentleman by the name of Travis Hudson helped us greatly. He was not eager to make a quick sale and listened to us and let us take our time in making a decision, which is a big part of the dealer experience. We ended up choosing a 2013 Chrysler 200 S, which I might add is a fine little car indeed. I personally cound not be happier with it. When it came time to get down to business we sat down with Cole Morgan to do paperwork and all that jazz. It was a very relaxed purchasing experience, There was no hidden expenses or any of that crap just plain, cut, dry ,simple and friendly. It has been about a month now since we've gotten the car and we absolutely love it. I take it up to the dealership occasionally for one of their "free lifetime carwashes " It's a nice little perk. I would absolutely recommend them to friends and family, I know they would treat them well. Or to any person looking to purchase a new or used vehicle. And in closing, buy American, Chrysler, Ford, Chevy, it's good for the economy and the country. More
From start to finish, my husband and I had a great experience with this dealership. The salesman, Kevin Davis, was friendly, helpful, knowledgeable, and went over and above what I expected or have ex experience with this dealership. The salesman, Kevin Davis, was friendly, helpful, knowledgeable, and went over and above what I expected or have experienced in the past at other car dealerships. He was very customer oriented and we drove over 100 miles from home to purchase our new Jeep at Falls Motor City mainly because of Kevin. Cole Morgan, the 'finance guy' was also very helpful and easy to deal with. Thank you for an overall great buying experience. More
Scott has sold us multiple vehicles. He goes above and beyond to make sure the customer needs are met. His outstanding customer service is what keeps us coming back to Falls Motor City. beyond to make sure the customer needs are met. His outstanding customer service is what keeps us coming back to Falls Motor City. More
After having an awful experience at another dealer me and my wife Decided to go to The Falls... What a great experience it was I could Not be happier with everyone we encountered while there! I highly R my wife Decided to go to The Falls... What a great experience it was I could Not be happier with everyone we encountered while there! I highly Recommend this dealership and especially our salesman Scott Jacobs. Thank You More