Valley Motor City

Overall experience was excellent. Scott was informative, patient, and easy to deal with. He didnt make an effort to "steer" me, listened to what I wanted in a new car and made sure thats what I got. patient, and easy to deal with. He didnt make an effort to "steer" me, listened to what I wanted in a new car and made sure thats what I got. More

Ron was very professional and helpful, Bobby was prepared when I came in to sign the paperwork. I would reccommend this dealership and Ron to a friend. prepared when I came in to sign the paperwork. I would reccommend this dealership and Ron to a friend. More

Everyone was extremely helpful during our transaction. Trade in process was seamless and allowed for a very smooth transaction from start to finish. Highly recommend. Trade in process was seamless and allowed for a very smooth transaction from start to finish. Highly recommend. More

Kevin was very nice to work with. He took the time to listen and helped us make the right decision for our new car. We are very pleased with the dealership and the car. listen and helped us make the right decision for our new car. We are very pleased with the dealership and the car. More

The employee new the facts about the vehicle and was willing to work with us in pricing. Was Friendly and not pushy and did not feel pressured to buy. willing to work with us in pricing. Was Friendly and not pushy and did not feel pressured to buy. More

This is the second new vehicle we have bought from Falls Motor City. Scott Jacobs was very informative about the first vehicle we bought so we knew we would go back to him when we needed another vehicle .He Motor City. Scott Jacobs was very informative about the first vehicle we bought so we knew we would go back to him when we needed another vehicle .He answered all our questions and seemed to know what we were looking for. It was the first car he showed us.Then he led us to Cole Morgan who helped us get the lowest interest rate on financing. They both were very professional and courteous. We have recommended them to others and will continue to do so. Everyone we have dealt with at this dealership has been very helpful. More

I was in the market for a Jeep. I went to another dealership first, but the salesman's lack of presentation skills made me want to go elsewhere. I stopped by the dealership with the intention of gett dealership first, but the salesman's lack of presentation skills made me want to go elsewhere. I stopped by the dealership with the intention of getting a salesman's card and setting an appointment for later in the week (I was in the middle of handling other stuff). Kevin greeted me in the lot. I mentioned that I was in kind of a rush and wanted to stop back later. He was fine with that and we walked inside to trade contact information. I asked Kevin a question about the dual top group, and he answered it by showing me the feature on a floor model - along with a couple of other really cool features. I walked out of the dealership thinking "I learned more about the Wrangler in the last 10 minutes than I did with a 45 minute test drive at the other place". I went back with the list of items that I was looking for in a Sahara. Every new vehicle I bought in the past was "what could I afford, and off the lot". This time, I wanted to treat myself. I have done my homework on the new Jeeps, but it's one thing to read about it on line and look at pictures, and quite another to have it presented to you. Kevin was very knowledgeable about Jeeps, and not only did he answer all of my questions, he pointed out quite a few other features as well. He agreed to look for the Sahara I wanted and call me when he found it. He followed up as promised and continued to look. I was looking for the two tone interior, but it wasn't a mandatory feature. He told me about the fully loaded Sport S model they had at the dealership. I decided to check it out (I realize that Sahara's are basically trim enhanced Sport models). I fell for the test drive tactic and the fact that it was one sweet Jeep - Kudos to the person who ordered it! Kevin introduced me to Joe Gerycz the financing guru. Joe got financing answers for me in no time. The funny thing is that I work for a bank. For the last 2 to 3 weeks I was trying to get an answer from my employer concerning a pre-approved auto loan. The employee assistance people did a horrible job processing my application. Joe found the best deal in a very short period of time - offered by my bank! Other banks screwed up as well - My credit was good and I had cash so I know it wasn't me. I would also like to mention that the guy who handled the paperwork was easy to get along with, very professional, and had a sense of humor - he made the process pleasant. i The girl who handled my deposit check was friendly, as well as the parts manager who has been very helpful with the accessories I ordered. The mechanic and the receptionist I spoke with concerning my spotlight installation were both professional and pleasant. The entire dealership's friendly, non-overbearing environment makes for a great buying experience. More

After going to other dealers, it was refreshing to go to one with great sales people. Friendly, great to deal with. I would definitely go back and buy another car from them. one with great sales people. Friendly, great to deal with. I would definitely go back and buy another car from them. More

This is the second time I have purchased a car at this dealership and both times its been a very easy experience. Kevin was a great salesman. He showed us exactly what we were looking for and was very dealership and both times its been a very easy experience. Kevin was a great salesman. He showed us exactly what we were looking for and was very low pressure. He even made sure I knew how to work everything even though it was late. I love my new Journey! Thanks Kevin! More

Kevin Davis went above and beyond my expectations to provide excellent service. He took care of me throughout the whole leasing experience and even afterwards. I rest assured knowing I have a friend at provide excellent service. He took care of me throughout the whole leasing experience and even afterwards. I rest assured knowing I have a friend at falls motor city that will help me with anything I need. More