Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Dealer is honest and cars are kept clean, I would recommend people to go to this dealership, although price negotiating is not satisfying, but I guess that's because they had a very low price to begi recommend people to go to this dealership, although price negotiating is not satisfying, but I guess that's because they had a very low price to begin with. But it would more or less be better if you could make the customer feel that they actually bargained a little down. More
I forgot to include the finance man Cole...he was very professional and helpful when it came to finalizing the deal. All in all a good experience. professional and helpful when it came to finalizing the deal. All in all a good experience. More
My husband made an appointment with George Siegman to see a Dodge Challenger. When we made the appointment George assured us on the phone it would not be a problem to test drive the vehicle and it would be a Dodge Challenger. When we made the appointment George assured us on the phone it would not be a problem to test drive the vehicle and it would be ready when we got there. The particular car we were looking for is sort of rare in our area. We already went to a few dealers so since we found the car we wanted of course we drove a while to test drive it. We drove 45 minutes to get to the dealer. Once we got there we went in and there were a couple guys at the door they looked at us and said "what do you want?" We told them we had an appointment to test drive a Challenger with George. Of course the car was still in the show room after being pushed around and the sales men were not to happy because they had to do actual labor to get the car outside. We finally got a better look at the car. Then, here comes Mr. Manager..."WHO'S DRIVING THIS CAR? " As he pushed me out of the way. The other salesmen through George under the bus and said "George is." and they took off so fast it wasn't even funny. George left my husband and I outside as he was getting a "talking to" from Mr. Manager. He came out and said we had to go through financing first and have everything taken care of to buy the car before we could test drive it. Well wait a minute now. I explained to him that we already have a challenger we understand how they drive we already drove a R/T we wanted a SRT8 he said no you can't drive it. From the second we walked in the dealer we were treated like we weren't worthy enough of their cars. Even though we already had a Challenger for 2 year prior. How dare they judge us on what we could afford? Well, I'm sorry but I can't do business with a bunch of snakes. If you can't treat people like they are humans then you can take your car and stick it. Anyways we left because I would not give them the satisfaction of a Sale when you treat me that way. On our way home we stopped at the original dealer we bought our first Challenger. BRUNSWICK AUTO MART! From the second we walked in there everyone was so nice and helpful. We were greeted properly and we were test driving a SRT8 in 15 minutes. Well wait I thought you have to have the car practically bought already in order to test drive it. We talked to our original salesmen TOM SHUMAKER. Well they tried to get the car we originally wanted from Falls motor City but suddenly the car was SOLD. Yeah like I believe that one. Within 2 days TOM had us in our new Challenger SRT8 which was the exact same car..same color and everything! They would have made a 40,000 sale with us that day but they wanted to judge us first. All Tom had to do was treat us with respect and help us out a little. DON'T GO TO FALLS MOTOR CITY...GO TO BRUNSWICK AUTO MART! More
DO NOT BUY FROM THIS LOCATION! We bought a Town and Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner will not call us. We were told that the car has many issues, they do not know how to fix them and that we cannot bring it back...even though it is under warranty. Please message me if you want ANY details. STAY AWAY!!!!!! AND...this was a BRAND NEW car...is it normal to replace the new muffler twice in less than three years? I do not think so... More
Had a fantastic experience with your dealership. Andy jumped through hoops to answer all my questions, no matter the time of day I inquired. Chris (?), the individual that handled my financing, was just jumped through hoops to answer all my questions, no matter the time of day I inquired. Chris (?), the individual that handled my financing, was just a delight. And, my Mustang GT convertible, purchased before seeing it in person, was even nicer than I expected. The customer service here is just outstanding and I now own my dream car. I will absolutely recommend this dealership to anyone I know looking for a car. More
Yesterday was the best experience I ever had buying a car. Lou was really great to work with. Sometimes I feel that car salesman talk down to me because I'm a girl, but that was not the case at all wit car. Lou was really great to work with. Sometimes I feel that car salesman talk down to me because I'm a girl, but that was not the case at all with Lou. He was nice and knowledgeable and really easy to talk to. He must be a good salesman because it really didn't feel like I was working with a car salesman! Bobby that handled the financial part was friendly and explained everything clearly too. More
We live in Ellwood City, PA so it was a 1 1/2 hour drive to Falls Motor City. I would have never done this to find a vehicle before but everything in PA is so overpriced it is crazy. We saw our 05 Pontiac M to Falls Motor City. I would have never done this to find a vehicle before but everything in PA is so overpriced it is crazy. We saw our 05 Pontiac Montana on the website and we very impressed with the condition of the van. I made a call and spoke with Andy Howard. I made a conditional offer over the phone and it was accepted after a little haggling. I told him as long as the Montana looked as good in person as it did on the website I would be purchasing it. Andy was very friendly and professional. He assured me that it would be worth the trip. Falls Motor City was willing to hold the vehicle for me without any money down obviously since it was all over the phone. When we arrived there were two salesman in the lot and they directed us to Andy Howard. He met us with a smile and got us out on a test drive right away. My wife loved the Montana. Engine was so quiet you could hardly tell it was running. Andy showed us the Carfax and a detailed list of items that the service department had done to get the van ready for sale. I was very impressed that they cared that much about their used inventory. New brakes, oil change and many, many other items. Everyone there was friendly and helpful.The price was very close to KBB but the condition of the van was excellent so we were happy. It has been over a month and only one small problem, the battery died. Nothing that could have been prevented. Other than that we have been very pleased. Thank you to Andy and everyone at Falls Motor City that made our trip well worth it. If you make the trip and Andy is your salesman ask him about his family's Disney Trip. I would have never even considered making this trip but the reviews on Falls Motor City were the reason I did. The reviews were all great and they deserved another one. More
My uncle recommended this dealership to my dad and I, and we absolutely loved it! Josh was incredibly helpful, and made this experience a lot easier and less stressful. I would not only reccomend this de and we absolutely loved it! Josh was incredibly helpful, and made this experience a lot easier and less stressful. I would not only reccomend this dealership but josh to everyone who is looking to get a new car including college students like myself! You won't find better people or prices! More
Went into looking for a used car for my daughter. didn't want to pay too much and yet get a nice car. Lou Help us find the right car just the right at and the price ..... 2009 ford focus .... Lou was didn't want to pay too much and yet get a nice car. Lou Help us find the right car just the right at and the price ..... 2009 ford focus .... Lou was Very Nice and helpful person and yes I Now have a great person and place to buy my cars from .... More