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Valley Motor City

Cuyahoga Falls, OH

4.7
796 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 796 reviews

April 27, 2016

great service David is a great service advisor and all their tech's are outstanding and do good detailed work Very happy to take my Jeep to them More

by mav204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Milan
April 26, 2016

Chrysler 300 I had been to a few other dealers looking to buy a new 300...Me and my wife talked to the salesman Lou and he was very nice...all the other dealers More

by dandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Patton
April 26, 2016

Thank you Andy Howard!! This dealer ship is for real!!! We found a fantastic deal online and called Andy to confirm. He quickly verified all the fact and called me back. This More

by K Tackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2016

Great Dealership, Great Service, Great Salesman I recently purchased a Ram 1500 Big Horn. I highly doubt any other dealership could come close to the price i got. By far the best experience I've e More

by R Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gerycz, Dan Olson
April 24, 2016

No pressure sale Kevin Davis was so easy going and a pleasure to buy from. No games, honest, friendly and helpful. I will definitely be going back for my next car. More

by ddemoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
April 21, 2016

Unbelievable sales experience Just bought a Jeep Wrangler with everything in it we were looking for. This is my 2nd Wrangler bought from here and the experience from Falls Jeep kee More

by Jove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
April 20, 2016

Certified vehicle not really certified I bought a 2013 Dodge Charger two months ago. The car has been in the dealership where I bought it shop over a handle of times. For numerous things th More

by Csellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Patton
Apr 21, 2016 -

Valley Motor City responded

Thank you for taking the time to complete this review Mr. Sellers. I am very sorry we have let you down in your experience with our dealership. Your satisfaction is our number one goal. As I understand, we have replaced your wheel having the balance issue and attempted to replicate your RPM discrepancy with no success. We absolutely will stand behind our CPO vehicle and correct any outstanding issues at no charge. If there is any other outstanding issues that we are unaware of, please take the time to let us know and we will promptly address them. I sincerely apologize you have had to come back in to the shop multiple times with your new vehicle. We will continue to work to ensure your satisfaction. Thank you again Mr. Sellers!

Apr 22, 2016 -

Csellers responded

The lost of time dealing with this car repairs on a vehicle that I had bought two months ago. I'm a first time customer at your dealership and I got the run around that by your used car sales manager. Your company told me that I would have to purchase a whole set of new wheels for my car. I thought that was so wrong when I just boaght the car. The my car still doesn't ride smooth at all now.Your dealership should replace all of my wheels. Not just one.Plus the people that I have sent your dealership have not be treated right there. For me I feel like embarrassed that I ever told my friend to take to your dealership . I would like the general manage to call me to talk about this further and other things that have been said to me by your employees .

April 20, 2016

straight forward. I recently bought a Jeep Unlimited from Kevin Davis. He was honest and a pleasure to work with. Was very pleased. It was well worth the hour drive t More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Davis
April 18, 2016

My new Jeep Was not planning on looking at new vehicles quite yet , however , with the exceptional knowledge and expertise of my sales associate , Michael Hugi More

by Taf124
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hugill
April 18, 2016

Excellent experience Andy Howard was awesome to work with. I was pretty nervous and unsure about the process after having the same car for the past 15 years and never havi More

by Dayna A Wozniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bobby Cruse
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