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Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great dealership. Even though my car was purchased out of state, the staff there treats you as if the car was purchased there. I originally stopped there to see how mu Even though my car was purchased out of state, the staff there treats you as if the car was purchased there. I originally stopped there to see how much head room I'd have in a Dodge Challenger with a sunroof. One of the salesman greated me promptly and introduced himself. When I told him why I stopped he said no problem, and got a set of keys for a Challenger with a sunroof. Well, unfortunately when I got in it there wasn't enough headroom. Even though he didn't sell a car he took me for a tour of the dealership from the service area, all the way to their sales floor and waiting area. After that I was sold on using this dealership for any work to be done on my new car, or any parts I may need. Since then I've had regular maintenance done on the car, warranty work, and even used their parts department, and even after that first meeting there this dealership has been nothing but GREAT! More
Excellent customer service Scott Mancabelli was very helpful and made the buying experience very easy. Will definitely refer Scott and the Valley store to friends and family helpful and made the buying experience very easy. Will definitely refer Scott and the Valley store to friends and family More
No hassle told them want I needed and wanted and really no hassle. Quick and Fast. no hassle. Quick and Fast. More
Purchasing a vehicle from Valley Motor City was a seamless process. Our salesperson Toni was quick to assist and answered all of our questions thoroughly. We were able to test drive multiple cars to seamless process. Our salesperson Toni was quick to assist and answered all of our questions thoroughly. We were able to test drive multiple cars to be sure we were making the right choice. The financing options were clearly explained and completed in a timely manner. I plan to return to Valley Motor City for future vehicle purchases. More
We just a left another dealer who wasn’t willing to deal. Stopped here and ran into Scott. He made us a great deal and was very easy going. Definitely a no pressure salesman. Ended up making a deal for t Stopped here and ran into Scott. He made us a great deal and was very easy going. Definitely a no pressure salesman. Ended up making a deal for the exact vehicle we wanted. Highly recommend Scott and the dealership. More
We just purchased our 5th car with Scott. It’s always a pleasure working with him. He takes great care of his customers and Valley was also great to deal with. It’s always a pleasure working with him. He takes great care of his customers and Valley was also great to deal with. More
Gary and the rest of the Sales & Finance teams were amazing to work with. No games, and super friendly service! Gary even checked over my trade-in before it went off to service, and found some valuab amazing to work with. No games, and super friendly service! Gary even checked over my trade-in before it went off to service, and found some valuable items I left behind. He's the best! More
The service department is stellar! They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, t They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, they could not fix it. I gave up on them and took the car to Valley, Tim and the service team were fantastic! They fixed the problem first time. I highly recommend them and will go back again. More
Kyle and Toni made our truck buying experience amazing! !! We were in a bind and low on time and they worked extremely hard to make sure we got our new truck and on the road to PA as fast as possible!!! !! We were in a bind and low on time and they worked extremely hard to make sure we got our new truck and on the road to PA as fast as possible!!! Miss Toni went as far as to help the mechanics install our new batteries!!!! She pulled her hair up; grabbed a wrench and climbed right up on the tire!!! Talk about excellent service. We live in PA, but would consider the drive back for their amazing customer service and attentiveness!!! More
Elizabeth Moles was so accommodating, kind and extremely efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed i efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed it in with a tech so the parts could be ordered that day. WAY ABOVE EXPECTATIONS! Thanks so much for your help Elizabeth! More