Valley Motor City

Awesome Customer Service, Everyone was Friendly, Dave was very Knowledgable of my truck. There was no hassling or hidden fees. All around Great Teamwork!!! very Knowledgable of my truck. There was no hassling or hidden fees. All around Great Teamwork!!! More

Update 11/1/2024. This dealership has not reached out nor have they resolved the issue. I made a full-price offer on a 2022 Honda Ridgeline via CarGurus, where the This dealership has not reached out nor have they resolved the issue. I made a full-price offer on a 2022 Honda Ridgeline via CarGurus, where the dealership explicitly stated in the ad that they would cover the shipping cost. However, when I brought this up, Nathan, the salesman, was unresponsive and I had to consistently follow up for basic information. Predictably, today was no different. After receiving no response to my offer, I reached out in the late afternoon for an update. Nathan informed me they were having issues “straightening out” the offer because they don't actually work with CarGurus and were supposedly having trouble contacting them. In stark contrast, it took me less than two minutes to reach CarGurus myself. CarGurus confirmed that Valley Motors did indeed offer shipping. Yet, by the end of the day, Nathan curtly informed me they were “going to pass,” blatantly ignoring the terms advertised. This dealership demonstrated a complete lack of professionalism and failed to honor their own promotional commitments, displaying poor customer service and misleading advertising practices. More

Everybody in sales were very friendly. Andrew Weingart was professional and communicated everything needed about the new jeep. He was patient and I felt no pressure to purchase the vehicl Andrew Weingart was professional and communicated everything needed about the new jeep. He was patient and I felt no pressure to purchase the vehicle. He went out of his way to make me feel comfortable and answered all my questions. Would definitely recommend Valley Motors and Andrew! More

Everybody was friendly. I was well pleased with the service that I received. Thank you.. I was well pleased with the service that I received. Thank you.. More

This place was very honest with you and upfront. Dave was excellent. He communicated ever step of the way. Was not pushy and very HONEST. There are still a couple of items he needs to fix, but I hav Dave was excellent. He communicated ever step of the way. Was not pushy and very HONEST. There are still a couple of items he needs to fix, but I have no doubt they will make things right. Great people. More

It was our best car buying experience! Andrew was wonderful to work with… he got us in and out in no time at all! Andrew was wonderful to work with… he got us in and out in no time at all! More

Wonderful people was very pleased with how smooth everything went Andrew was a wonderful salesman everything went Andrew was a wonderful salesman More

Service department is very knowledgeable and cost for repairs is very reasonable. Communication while truck was in the shop was great. repairs is very reasonable. Communication while truck was in the shop was great. More

All the salesman were extremely nice and helpful and was able to work with me to provide me the best possible deal. able to work with me to provide me the best possible deal. More

I really appreciate the convenience of being able to just drive up to the service area to get an oil change and other standard, quick maintenance services without an appointment. This past visit I was met wi drive up to the service area to get an oil change and other standard, quick maintenance services without an appointment. This past visit I was met with VERY kind, well-spoken, attentive personnel. I even witnessed a service provider deescalate a customer who was upset about her service (who hasn’t been before?). He came down to eye-level, maintained a non-aggressive tone and allowed her to speak her piece. Extremely professional! Keep it up, y’all!! I appreciate it!!!! More