Valley Motor City

Satisfied Customer My wife and I recently purchased a 2016 Jeep Grand Cherokee from Falls Motor City. Andy was a very knowledge, demonstrated outstanding customer servic My wife and I recently purchased a 2016 Jeep Grand Cherokee from Falls Motor City. Andy was a very knowledge, demonstrated outstanding customer service, and was very patient with us as we made our selection. More

Excellent Dealership ... can't beat the service & prices Three years ago I bought a Dodge Journey from Falls and returned on Friday to trade it in for a newer model. Nobody can beat the prices, their custome Three years ago I bought a Dodge Journey from Falls and returned on Friday to trade it in for a newer model. Nobody can beat the prices, their customer service is fantastic and the one thing I love is they do not pressure you. Mike Hugill was an incredible salesman, making sure we were happy with everything. Took extra time to really teach me the newer features and he put up with my pickiness!!!! I would recommend Falls to all of my friends. Thank you, Mike!!!! More

Betsy It is ridiculous how good my experience was.it almost seemed staged for television how good my experience was...but there wasn't any cameras. It was j It is ridiculous how good my experience was.it almost seemed staged for television how good my experience was...but there wasn't any cameras. It was just me and Betsy. I mean I am 35. I know bad and good experiences...this was more than excellent. I cannot telling people how amazing Betsy was for me. -Terry Vasari More

Great service Betsey is the best service rep I have ever dealt with at any dealership. I had to have some recall work done on my Grand Cherokee. When I called on F Betsey is the best service rep I have ever dealt with at any dealership. I had to have some recall work done on my Grand Cherokee. When I called on Friday, Betsy checked to see that they had the parts. She made an appointment for me to have the work done the following Tuesday. She had a Town and Country minivan for me to use while I had the work done. I was out the door in ten minutes! She was organized! She called me when the work was done and did not wait until the end of the day until the dealership was about to close which has happened at my old dealership. Everyone at the Falls Motor City asks if they can help you and they have a very customer oriented culture. I am impressed and happy I found them. Don MacKay More

purchased a used car. I went into the dealership by finding a car I was interested in on line. When my son and I entered the parking lot of the dealership, we were approach I went into the dealership by finding a car I was interested in on line. When my son and I entered the parking lot of the dealership, we were approached by a salesman named Dan Olson. Dan Did everything he could to get us the deal that we wanted. It was a pleasure dealing with Dan and also Falls motor city. I will definitely recommend them. More

I already have recommended Kevin Davis! This was my first new car! Best experience! Everyone at dealership were amazing! Esp Kevin Davis! He went above and beyond to make sure I understood This was my first new car! Best experience! Everyone at dealership were amazing! Esp Kevin Davis! He went above and beyond to make sure I understood all my new car features! I already have recommend a few people from my area! When we are in the market to buy new car it will definitely be here! Worth the drive!💗👍🏼 More

Exceptional Sales Professional-Scott Mancabelli Scott Mancabelli was the absolute best sales professional to work with. I have purchased so many vehicles over the years that I have lost count. What Scott Mancabelli was the absolute best sales professional to work with. I have purchased so many vehicles over the years that I have lost count. What I do remember is how I am treated by the salesman. Scott is the top of the line and a true professional. Thank you Scott! More

As good as a car dealer experience can get I'm sure we can all agree that buying a car these days feels similar to getting teeth pulled, unless you just walk in and pay the retail price on the I'm sure we can all agree that buying a car these days feels similar to getting teeth pulled, unless you just walk in and pay the retail price on the vehicle. In that case getting screwed is painless. But for those of us who are interested in dealing on the price of a vehicle, Falls Motor City is accommodating. I went in and they dealt down a little at first. The dealer and I both agreed to part ways cordially. A month later I called Scott back. The price was less and they dealt down a little more. Falls Motor City was already more competitive with their price than 10 other dealerships. They gave me a fair amount for my trade and a fair price on my new purchase. Scott was a pretty straight shooter. He, as far as I can tell, was honest and upfront. Scott and Bobby moved me through the purchase process quickly and made me feel confident with my new vehicle. Since then I have needed warranty work done to my vehicle and the experience has been great. Betsy and the folks in the service department are professional and courteous. I would recommend Falls City Motors to anyone in the market for a new or used vehicle. More

A great experience at Falls Motor City Let me first say that I have purchased cars from many dealers in the past, and what makes purchasing a vehicle a great experience is the quality of th Let me first say that I have purchased cars from many dealers in the past, and what makes purchasing a vehicle a great experience is the quality of the Service the dealership provides to its customers. I consider Service as open communication, level of respect, and quality of the product they offer to the Customer. Our sales associate Scott Mancabelli couldn't have been nicer and more respectful. From the time that we first test-drove the vehicle to the time we signed on the dotted line (which took 6 days), Scott kept in contact with us (via texting) without being pushy. Once we came back and made the decision to buy, he consistently updated us on the status of the transaction, and while we were waiting in the show room (waiting on the Business office) he consistently made sure our experience remained a pleasant one. He made sure all of our questions are answered and all of our requests are met the best he could. He truly understood that buying a car is a big deal for most people, and it should not be taken for granted by dealerships, therefore he made sure our new car was well serviced/inspected and washed to our satisfaction. We highly recommend Scott, and Falls motor dealership and will definitely tell our friends and family about this experience. Ali and Tracy More

online chat Kevin was very quick to reply in my online chat. He was also very nice and helpful. I'm excited to work with him towards a deal. Kevin was very quick to reply in my online chat. He was also very nice and helpful. I'm excited to work with him towards a deal. More