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Valley Motor City
Cuyahoga Falls, OH
796 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 796 reviews
December 29, 2016
Good and bad Sales is great! I have bought 2 brand new vehicles from Falls Dodge. Mike my sales guy was great and made me leave feeling like I got a great price. Sales is great! I have bought 2 brand new vehicles from Falls Dodge. Mike my sales guy was great and made me leave feeling like I got a great price. He was very personable and enjoyable to deal with. Service is less than great...it is hard to get work done timely. My brand new, 2016 Ram 1500, less than a year old driver side window broke. The clasp became disconnected from the window and the window wouldn't move. It is December....they tell me it will be at least a week and a half before they can get me in to fix it!!! Both the girl I talked to in service and the service manager were rude and dismissive. Such a simple fix, on a brand new vehicle, they should have done what was necessary to get the problem fixed! They would not offer me a rental car, even though it was warranty work, until they started working on the car. Which the service manager said, if I left the car there...for them to squeeze in, could be a week plus before they look at it! Very unreasonable, unprofessional could care less about making it right. Very disappointed as a long time customer of both the sales and service departments. I called Klaben Dodge in Kent, they were also booked, but Great service department! Always has been a good experience bringing our two Dodges to them. They treat us better than the dealership closer to our house, that we bought the vehicles from! if I let me drop the truck off a day later (squeezed me in) they could help me. They had it done within a couple hours! I wish I could count on that kind of service from the dealer I bought my cars from! More
by NICKJESS1982
December 29, 2016
Great price Price was great and the people were very helpful. The live chat from the Falls website was very nice. C hatted with Kevin Davis the night before an Price was great and the people were very helpful. The live chat from the Falls website was very nice. C hatted with Kevin Davis the night before and he had the van ready to test drive as promised. More
by Dave Hermann
Employees Worked With
Bobby Cruse, Kevin Davis
December 22, 2016
Great Experience Kevin Davis did a wonderful job in helping us purchase a new car. We were nervous and he made us feel very comfortable and confident with our decision Kevin Davis did a wonderful job in helping us purchase a new car. We were nervous and he made us feel very comfortable and confident with our decision. Would definitely recommend Kevin to any of my friends, thank you so much Kevin. More
by Donna Ruth
Employees Worked With
Kevin Davis
December 11, 2016
Friendly Kevin was really easy to work with .Came in on his off day to take care of me and another gentleman. Best prices around. Very friendly customer concis Kevin was really easy to work with .Came in on his off day to take care of me and another gentleman. Best prices around. Very friendly customer concise. More
by Matt1980
Employees Worked With
Kevin Davis
December 10, 2016
Great Experience Kevin Davis is AWESOME!!!!!!! He is one of the best salesmen I have ever dealt with. He treated me like a friend and he answered all of my questions n Kevin Davis is AWESOME!!!!!!! He is one of the best salesmen I have ever dealt with. He treated me like a friend and he answered all of my questions no matter how many times I asked them. I would recommend this dealership as well as Kevin to anyone looking to purchase a vehicle. More
by TBaker
Employees Worked With
Kevin Davis
December 10, 2016
Kevin Davis Kevin did a wonderful job of helping us through the process of selecting a vehicle that fit our needs. His transparency made it clear that he was here Kevin did a wonderful job of helping us through the process of selecting a vehicle that fit our needs. His transparency made it clear that he was here to serve us and help us with buying a vehicle. Kevin was able to make the process simple and easy. Overall, great experience and exceptional professionalism. More
by Bphelps1
Employees Worked With
Kevin Davis
December 07, 2016
Best Salesman, Great Dealership Kevin Davis was hands down very personable and met all of our needs. He treated us as good friends and went out of his way to make our car buying expe Kevin Davis was hands down very personable and met all of our needs. He treated us as good friends and went out of his way to make our car buying experience a great one. His expertise was well appreciated by both myself and my wife. We will definitely recommend family and friends to buy from Kevin at Falls Motorcity! Thanks Again Tony & Sarah More
by Tsluke
Employees Worked With
Kevin Davis
December 06, 2016
Great surprise in Akron!! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! More
by Fr Thom
November 28, 2016
Good experience Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, bo Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, both in price and the overall dealer experience. Scott Mancabelli really worked hard to find us the vehicle we wanted. We didn't feel any pressure at all. Even when I wanted to look at a much cheaper vehicle he was more than willing to show us whatever we wanted. He told us he wanted us to go home with the one WE wanted, regardless of price. He was very patient with us, and we weren't the easiest of customers. Chris Richardson got us through the purchase end of it very quickly and he was very personable and helpful.. More
by DanP
November 27, 2016
Finally, a good dealership experience!! After months of looking, Kevin Davis at Falls Motor City finally helped us get our new car. We had multiple bad experiences at other dealers with unkn After months of looking, Kevin Davis at Falls Motor City finally helped us get our new car. We had multiple bad experiences at other dealers with unknowledgeable salespeople and scammy internet pricing. Kevin was responsive, extremely knowledgeable, easy going and fun to deal with. He also got us a straight answer over the phone on pricing with no run around. They also had, by far, the best prices we could find. Not only that but a great selection with great options in each. I would highly recommend Falls Motor City and working with Kevin Davis!! More
by Jasonk
