Valley Motor City

Great customer service I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to g I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to get everything done quickly. The process of leasing the vehicles was smooth from start to finish. More

Best Car Buying Experience Ever My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business hours and my wife joked that no one could really be on the other end answering customer questions for Falls Motor City at 10 pm. To our surprise, our sales pro Kevin Davis was on the other end. He answered all of our questions and set an appointment for Sunday morning. We later found out that he came to work on his day off just to work a deal for us. We have purchased many new cars over the years but this experience had to be the best new car buying experience ever! Kevin makes you feel at home and at ease with the entire process. It truly is like working a deal with an old friend instead of a pushy, typical car salesman. Most important, Kevin paid extra special attention to my wife, understanding that she handles the household finances. We didn't close the deal on Sunday. Kevin wanted to make sure we were comfortable with all of the details of the deal and had a few loose ends to take care of for us. He promised to call us back Monday morning with the answers to a couple of questions and did call back, Monday morning. We took delivery of a new Chrysler 200S AWD Monday afternoon. All promises made by Kevin and the dealership were honored and we couldn't be happier. My wife usually hates the car shopping experience. But after dealing with Kevin Davis and Falls Motor City, I believe our family has finally found THE dealership that we will be doing business with for years to come. Great job, Mr. Davis! P.S. We have purchased 7 new vehicles over the years from a certain Dodge Chrysler Jeep dealership in the Medina County and really wish we had known more about Falls Motor City, sooner. The difference in customer service and professionalism is unreal! Thanks Falls, we will be back. More

Would not go anywhere else to purchase our vehicles!! My family has purchased four vehicles from Falls Motor City. Honest, fair and completely genuine! Dave McGraw is awesome, never pushy and is complete My family has purchased four vehicles from Falls Motor City. Honest, fair and completely genuine! Dave McGraw is awesome, never pushy and is completely honest! Our experience at this dealership has been nothing but positive. More

Honest and not pushy. Andy was great. He was patient with me considering I am one of those people that does not make quick decision especially with large amounts of money. Andy was great. He was patient with me considering I am one of those people that does not make quick decision especially with large amounts of money. He was happy, polite and not pushy. I had just left another Dodge dealership that was really pressuring me to buy a vehicle without giving me the proper amount of information. Came over to Falls met Andy and worked out a deal that we were both happy with. I would like to mention that the rest of the staff was also very helpful and pleasant. More

Excellent and attentive service with a smile. I recently took my vehicle to Falls Chrysler Jeep Dodge for some repair work and from the minute I entered the facility I was welcomed by helpful team I recently took my vehicle to Falls Chrysler Jeep Dodge for some repair work and from the minute I entered the facility I was welcomed by helpful team members. The service team was extremely attentive, helpful and simply a joy to be around. They did exactly what they said they were going to do in the timeframe that they said they would do it and went as far as to wash my vehicle before giving it back to me. I will always take my vehicle to this dealership for service. More

Our first dodge I gave this dealer an excellent rating because of The Kevin Davis factor, he was the sales person I talked to on the phone and the next day who helped I gave this dealer an excellent rating because of The Kevin Davis factor, he was the sales person I talked to on the phone and the next day who helped us. It was truly a nice car buying process here and with him. Even time I purchased a car in the past I dreaded the process (be lied too, numbers not adding up) so needless to say wasn't looking forward to this. But honestly it wasn't bad at all here falls motor city and through Kevin Davis. We bought a 2017 dodge caravan btw More

Fast and fair. First time buyers at the location. Dave McGraw did a great job as our salesperson. He gave fast service in the buying process.Bobby Cruse the loan per First time buyers at the location. Dave McGraw did a great job as our salesperson. He gave fast service in the buying process.Bobby Cruse the loan person was fast and honest. More

Great car buying experience We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Fos We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :) More

Super fast and accommodating Betsy was amazing! Had problem with the drivers side window stuck half way down, it's also 30* outside. She was able to squeeze me in and get the wind Betsy was amazing! Had problem with the drivers side window stuck half way down, it's also 30* outside. She was able to squeeze me in and get the window fixed while I waited. I can't say enough positive things about this dealership. From the sales to the service and everything in between, absolutely top notch. More

Wouldn't go anywhere else!!! There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank y There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank you to Jerome and Chris for making our purchase last night so smoothly! We love our brand new 2017 Pacifica! I will be back when it's time to pick out my Wrangler!!!!! More