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Valley Motor City

Cuyahoga Falls, OH

4.9
869 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 869 reviews

April 14, 2019

New Car Purchase Great Experience on our new car purchase. Dave McGraw was very knowlegeable and really helped us get the best deal possible. Finance Dept was also gre More

by Kartracer 28
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Motor City responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, The Falls Motor City Team.

April 03, 2019

Great car buying experience!! Kevin Davis is awesome. He was up front, honest and a pleasure to work with. I purchased my car about a month ago and couldn't be happier. I have alre More

by joie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Apr 04, 2019 -

Valley Motor City responded

Reviews like yours are truly a breath of fresh air! Kevin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Falls Motor City Team.

April 03, 2019

Great experience! Scott Mancabelli was excellent! He was very friendly and not pushy at all. He was knowledgeable about the vehicle and answered all of our questions. T More

by Kim24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Valley Motor City responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Regards, The Falls Motor City Team.

April 02, 2019

1st time leasing Called the dealership about an add online and talked to Dan Olson on Friday and he was very knowledgeable, Saturday morning drove 60 miles to the deal More

by Tom68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in finance, Dan Olson
Apr 02, 2019 -

Valley Motor City responded

Tom, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Dan treated you with the respect you deserve. Congratulations on your new truck! If there is anything else that we can do for you, please don’t hesitate to reach out.Regards, The Falls Motor City Team.

April 01, 2019

Wonderful selection and pricing options We have purchased our last 5 vehicles from this dealership and have been very pleased with the selection and options available so close to home. Lou h More

by K. Cuyahoga Falls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Patton
Apr 04, 2019 -

Valley Motor City responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Lou and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, The Falls Motor City Team.

March 24, 2019

Awesome Experience Kevin is a quality salesperson to deal with. He goes beyond the call of his duties to insure you get a quality expectation from your vehicle purchasi More

by yousofullofyouself
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Mar 27, 2019 -

Valley Motor City responded

Thanks for your outstanding review! I'm very happy to hear that Kevin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, The Falls Motor City Team.

March 15, 2019

Incredible service - Easy to work with The salesman was very easy to work with and made the experience wonderful. The car was represented well on the internet. Their speed and efficiency More

by dnels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Valley Motor City responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, The Falls Motor City Team.

March 12, 2019

Falls Forward Professional experience, knowledgeable sales team. Overall they were very busy, but still made time to guide me through the process and help find the More

by Crixus313
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andy Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Valley Motor City responded

Thank you for your very kind words and recommendation! Regards, The Falls Motor City Team.

March 02, 2019

Great people! The management team at falls are great people I’ve been working with Bill Foster and Cole Morgan for many years and I have nothing but good things to More

by Jon lassiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott foster, Bill Foster, Cole Morgan
Mar 03, 2019 -

Valley Motor City responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Falls Motor City Team.

February 28, 2019

Great Experience I drove three hours to get my dream Prius from Falls Motor City. I had been working with Kevin for a few weeks and he made the purchase super easy. Ke More

by priusbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Mar 03, 2019 -

Valley Motor City responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, The Falls Motor City Team.

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