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Valley Motor City

Cuyahoga Falls, OH

4.9
866 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 866 reviews

April 03, 2025

My Jeep was in for service. VMC staff was friendly and had great communication letting me know status of the diagnostics. Thank you Betsy for your assistance with my vehicle. More

by ejv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mordew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you for the kind words! We're so glad to hear that your experience with our team was a positive one. Clear communication and friendly service are what we strive for, and we’re happy Betsy was able to assist you throughout your visit. She’s a valued member of our team, and we’ll be sure to pass along your thanks! We appreciate your business and look forward to helping you and your Jeep again in the future. Best regards, Valley Motor City

April 02, 2025

Kyle-sales, Mike-sales, and Ben-finance were fantastic. Great experience, great team. Whole process was friendly, straight-forward, and professional. Highly recommend Valley Motor City. More

by Jontho1973
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Mike, Ben
Apr 04, 2025 -

Valley Motor City responded

Thank you so much for the amazing review! We’re thrilled to hear that Kyle, Mike, and Ben helped make your experience a great one. We’re proud to have such a friendly, professional, and knowledgeable team, and it means a lot to know their efforts made a difference. We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City

March 31, 2025

I had a great experience dealing with Dave McGraw at the dealership. He took great care in making sure I felt comfortable and understood everything. More

by harleyman0409
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you for the wonderful feedback! We’re so glad to hear that Dave McGraw provided you with a great experience. He truly cares about our customers and always goes the extra mile to ensure everything is clear and comfortable throughout the process. We’ll be sure to share your kind words with him—thanks again for choosing Valley Motor City! Best regards, Valley Motor City

March 30, 2025

Very customer orientated and they want the customer to be happy when they leave if you have a problem, they will correct it. That’s why I like coming there. More

by Bill A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Apr 04, 2025 -

Valley Motor City responded

Thank you so much for your kind words! We're truly committed to making sure every customer leaves happy, and it's great to hear that you've experienced that firsthand. If there’s ever a problem, we’ll always do our best to make it right—that’s the Valley Motor City way. We appreciate your continued trust and loyalty, and we look forward to seeing you again soon! Best regards, Valley Motor City

March 29, 2025

That was the smoothest car purchase that we have ever done. And we've bought planning scott, did a great job, and we were very happy with him tonight.Just a small risk of a shower More

by te5mp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you so much for the kind words! We're thrilled to hear this was the smoothest car purchase you've ever had—what a compliment! Scott is fantastic at what he does, and we're glad he helped make your experience such a positive one. We're grateful for your business and hope you enjoy your new vehicle—rain or shine! ☀️🌧️ Best regards, Valley Motor City

March 28, 2025

Everyone is always helpful & very knowledgeable. I went for service & had first rate care. I also had a warranty question & was given the answer in less than 5 minutes. Answers are always easy to un More

by mgclicq99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you for the fantastic feedback! We’re so glad to hear that your service experience was top-notch and that our team was able to quickly and clearly answer your warranty question. Providing helpful, knowledgeable, and easy-to-understand support is exactly what we aim for, and we’re happy to know we delivered. We truly appreciate your continued trust in Valley Motor City and look forward to seeing you again! Best regards, Valley Motor City

March 27, 2025

They didn’t try and push a new car… I told them I wanted USED and they found me the BEST DEAL with LOW mileage! I was so HAPPY! More

by Julianegillespie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Devoure ( the BEST)
Apr 04, 2025 -

Valley Motor City responded

Thank you so much for the great review! We’re thrilled to hear that Scott Foster listened to what you wanted and helped you find the perfect used vehicle with low mileage. That’s exactly the kind of experience we aim to provide—no pressure, just the best deal for your needs. We’re so happy you’re happy, and we’ll be sure to let Scott know how much you appreciated his help! Best regards, Valley Motor City

March 25, 2025

From the moment I stepped into the dealership, they took very good care of me. We were able to work out a satisfactory deal in 2 days, and they had the vehicle ready for me the following workday More

by JackPegg78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Weingart
Apr 04, 2025 -

Valley Motor City responded

Thank you for the great feedback! We're so glad to hear that you felt well taken care of from the moment you walked through our doors. It’s always our goal to make the process smooth, efficient, and stress-free—and we’re happy we could have everything ready for you so quickly. Enjoy your new vehicle, and thank you for choosing Valley Motor City! Best regards, Valley Motor City

March 16, 2025

Great experience! Dave McGraw was my salesman. Very professional, friendly and thorough, as was the whole staff that I dealt with. I would definitely recommend Vall More

by JK
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Great team - Sales Rep Scott Foster was very nice and gave me a great deal, and Sales Manager AJ Dibbin was extremely patient explaining all the numbers. Would definetely recommend! More

by Virginia Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Gibbin
2
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