Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The service department is stellar! They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, t They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, they could not fix it. I gave up on them and took the car to Valley, Tim and the service team were fantastic! They fixed the problem first time. I highly recommend them and will go back again. More
Kyle and Toni made our truck buying experience amazing! !! We were in a bind and low on time and they worked extremely hard to make sure we got our new truck and on the road to PA as fast as possible!!! !! We were in a bind and low on time and they worked extremely hard to make sure we got our new truck and on the road to PA as fast as possible!!! Miss Toni went as far as to help the mechanics install our new batteries!!!! She pulled her hair up; grabbed a wrench and climbed right up on the tire!!! Talk about excellent service. We live in PA, but would consider the drive back for their amazing customer service and attentiveness!!! More
Elizabeth Moles was so accommodating, kind and extremely efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed i efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed it in with a tech so the parts could be ordered that day. WAY ABOVE EXPECTATIONS! Thanks so much for your help Elizabeth! More
Excellent Experience! Quick and Easy! Scott Foster was very thorough and went out of his way to help me exchange my bed liner top for my new 2025 Ram truck top in the free Quick and Easy! Scott Foster was very thorough and went out of his way to help me exchange my bed liner top for my new 2025 Ram truck top in the freezing cold! Very professional! More
Scott is awesome, very friendly . He’s natural and don’t put pressure on the customer. Scott needs a raise :)✌️!!!! He’s natural and don’t put pressure on the customer. Scott needs a raise :)✌️!!!! More
Gary was our sales rep when we purchased our 2019 Ram 1500 Limited from Valley Motor City. He was extremely helpful right from the start when we inquired about the vehicle. Before we even stepped in the 1500 Limited from Valley Motor City. He was extremely helpful right from the start when we inquired about the vehicle. Before we even stepped in the building he was willing to answer any and all questions we had very quickly (and we had a lot!). He made our purchase smooth, was friendly and accommodating throughout the entire process, and even helped us take great photos with our new purchase! I would highly recommend Gary for any vehicle purchase you might need! More
Fantastic service and they take good care of customers. Would absolutely recommend them for sales and service. Would absolutely recommend them for sales and service. More
Gary and Valley city were very helpful. They made sure I was happy as well as comfortable with my deal! They made sure I was happy as well as comfortable with my deal! More
Everyone was very helpful and attentive. Dave took quite a bit of time to make sure I ended up in the right vehicle. Dave took quite a bit of time to make sure I ended up in the right vehicle. More
It was a pleasure working with Scott. He went out of his way many times to help me with my car purchase. Out of visiting 4 different dealerships, Scott was the only one who warmed up the He went out of his way many times to help me with my car purchase. Out of visiting 4 different dealerships, Scott was the only one who warmed up the car that I test drove, He brought the car to the door and He was also the only dealership who offered coffee as well. My comfort was his concern. Throughout my car shopping decisions, Scott kept in contact with me to answer all of my questions, even after work hours. It's hard to find such great customer service like this. I could tell that He really cared. Give this man a raise! Thank you kindly, Scott. -Hope Duncan More