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Valley Motor City
Cuyahoga Falls, OH
795 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 795 reviews
January 02, 2019
Pleasant Purchase Experience Our purchase at Falls Motor City was straightforward and painless. Everything was ready for our transaction and it was absolutely the best experience Our purchase at Falls Motor City was straightforward and painless. Everything was ready for our transaction and it was absolutely the best experience we have had buying a new vehicle. Dave and Jerome were patient and thorough. I’m recommending FMC to my family and friends. More
by CoachGs
December 30, 2018
Excellent customer service Everyone was helpful and we had a very good experience buying our new Jeep. Betsy is always so friendly and helpful. The customer service is great. Everyone was helpful and we had a very good experience buying our new Jeep. Betsy is always so friendly and helpful. The customer service is great. More
by June
December 29, 2018
Excellent car buying experience I called Jerome Gordon concerning a car that was advertised on line. He assured me that the price on the Falls City Motor web sight was the price that I called Jerome Gordon concerning a car that was advertised on line. He assured me that the price on the Falls City Motor web sight was the price that I would pay for the car. His statement was 100% correct. There were no hidden charges or extra fees. The bottom line is that this salesman is honest which is a rarity in this business in my experiences. From the first conversation with Jerome through the time that I drove the car off of the dealerships lot he provided a smooth buying experience. If you want a good car buying experience call Jerome. More
by Lee
Employees Worked With
Jerome Gordon
December 28, 2018
Amazing experience I found the vehicle I wasinterested in on the website on Christmas day . Emailed them inquiring about it an had a response by 730 am the next day. I w I found the vehicle I wasinterested in on the website on Christmas day . Emailed them inquiring about it an had a response by 730 am the next day. I went in to see it after work that night arriving around 630 pm. I was on my way home with my new truck by 930 the same night. And they gave me a deal on my trade as well. I would definitely recommend them to anyone who is considering buying a new vehicle. More
by Mapleguy
Employees Worked With
December 02, 2018
Very good experience Dave was accommodating and very knowledgeable about the Ram line.. he answered several specific questions about the truck that other dealers couldn’t. Dave was accommodating and very knowledgeable about the Ram line.. he answered several specific questions about the truck that other dealers couldn’t. Overall a very good experience! More
by Mike C
Employees Worked With
November 30, 2018
Used car won’t run after 1000 miles I would strongly NOT recommend. Paid good money for a used 2013 Durango. Less than 1000 miles and it intermittently won’t run. Took the car to thei I would strongly NOT recommend. Paid good money for a used 2013 Durango. Less than 1000 miles and it intermittently won’t run. Took the car to their service department and they charged $400+ and did not fix. They diagnosed and said the problem was the battery. They have refused to look at it again without charging for another diagnostic fee. They acted like they really didn’t care if I was satisfied or they had previously tried to fix it. Really get the impression they don’t care about their reputation. More
by Robert R
November 26, 2018
Great Experience The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient with us. It was a stress-free experience and will definitely consider coming back for future purchases and highly recommend this dealership. More
by leslielahrmer
Employees Worked With
Sam Mayti
November 23, 2018
They are the rip off service They screw you over. They say they fix your car but the don’t. Then they want to charge you again to see what is the matter with it.. we payed once an They screw you over. They say they fix your car but the don’t. Then they want to charge you again to see what is the matter with it.. we payed once and they said they fixed it but it is still going the same thing. I would not recommend them to anyone. The suck More
by A very, very pissed off person
Employees Worked With
November 14, 2018
Another great experience. This makes the second vehicle we have purchased from your dealership and Kevin Davis, and once again, it was a great experience. Kevin Davis is an abs This makes the second vehicle we have purchased from your dealership and Kevin Davis, and once again, it was a great experience. Kevin Davis is an absolute pleasure to work with, he genuinely cares about his customers. He was very knowledgeable and extremely helpful in making sure all our requirements met. We will definitely be coming back to him again when we are in need of another vehicle. More
by Jptrizzy
Employees Worked With
Kevin Davis
November 08, 2018
Sells parts, takes payment then cancels order Ordered a part paid in full then received an email stating order cancelled and refund coming in 7 days, no other explanation. Requested reason why and Ordered a part paid in full then received an email stating order cancelled and refund coming in 7 days, no other explanation. Requested reason why and stated no inventory. If that’s the case no order should have been confirmed or money taken. I now have to wait seven days for my refund not counting the three days they had my money in their bank. Excellent business model for going out of business More
by Lazyhillacres
Employees Worked With
David, parts
