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Valley Motor City

Cuyahoga Falls, OH

4.9
869 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 869 reviews

June 04, 2020

Kevin Davis is the man! He made what is usually a headache, a very pleasant and smooth process.. He is also very thorough in explaining the fine details about your new vehicle.. First time I've ever More

by William Barrett
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Tony Varn
Jun 05, 2020 -

Valley Motor City responded

Thank you for taking a moment to let us know about your experience with Kevin. We take pride in giving outstanding service to every customer, and we're happy to hear about your wonderful experience. Congratulations on your new vehicle, and please let us know if we can ever be of further assistance!

May 30, 2020

Terrible experience no willingness to negotiate on price at all for a vehicle priced almost 25% over fair market value, then insultingily offering well below market value for my trade. Then trying to press More

by kblum112
Recommend Dealer
No
Employees Worked With
Andy Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Valley Motor City responded

Kyle, we are truly sorry that you remain unsatisfied. After reviewing this situation and our prior communication, we are confident that our team offered a great deal on the used truck you were interested in. We hope you understand our position. Thank you.

May 24, 2020

What a great experience buying a car during the pandemic...we keep coming back because of the amazing service and attention to detail. Thank you Kevin! More

by Csteve
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Davis
May 26, 2020 -

Valley Motor City responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

May 22, 2020

Kevin was absolutely wonderful. He was knowledgeable and courteous and was not at all pushy. I would definitely go back to him again! Very pleased with my experience More

by Julie.topolski
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
May 26, 2020 -

Valley Motor City responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

May 21, 2020

Excellent service with Kevin Davis Our salesman was Kevin Davis who sold us a 2020 Ram. He was very professional, knowledgeable and takes pride and joy in his job and does his absolute More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
May 22, 2020 -

Valley Motor City responded

Thank you for leaving such wonderful feedback for Kevin! We're so happy he offered a great experience while you were searching for your new truck. Congratulations and enjoy every moment in your new Ram Truck!

May 11, 2020

2nd car I bought from them , 2nd awesome experience . Jerome is a stand up guy. No BS, no extras I didn’t want , had the car in stock got the numbers to work for me , was straight forward with financin More

by Sahlegian
Recommend Dealer
Yes
Employees Worked With
Jerome Gordon
May 13, 2020 -

Valley Motor City responded

Thanks for the awesome review! We're so happy to hear about your fantastic experience with Jerome and our team, and we will make sure they know how much you appreciated their help. Thank you for your recommendation and please let us know if we can ever help out again. Enjoy your amazing new vehicle!

April 24, 2020

I tried to shop on line for a Jeep. I inquired with a stock number for.jeep with a sticker price around 37000 I was told out the door price would be about 50 k. So I responded with a picture and msrp pri More

by Bill430
Recommend Dealer
No
Employees Worked With
Travis Hudson
May 13, 2020 -

Valley Motor City responded

Thank you for bringing this to our attention. We’re sorry you have any unanswered questions. When you have a moment, can you email or call us? We would like to find out how we can make this right. Sincerely, Cole Morgan, General Sales Manager, cole@fallsmotorcity.com, 330.929.5700

February 07, 2020

Hands down the best experience!! WOW! I truly could not say enough nice things about the employees at Falls Motor City. I had the opportunity to work with Scott Mancabelli, Tony Varn, More

by Alyssa N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pedone, Tony Varn
Feb 10, 2020 -

Valley Motor City responded

Thank you for sharing this wonderful feedback with us, Alyssa! It is great to hear about your experience with Scott, Tony, and Mike. We are proud to provide you with the exceptional service you deserve and we greatly appreciate your support. Congratulations on your new dream Jeep, we hope you love every moment in your new Wrangler Sahara Altitude!

January 26, 2020

We have bought multiple vehicles from Kevin. He’s so trustworthy & goes above and beyond for his customers. I love my current vehicle and am in the market for another. I was thinking about looking into More

by aworrell87
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Feb 03, 2020 -

Valley Motor City responded

It has been such a pleasure working with you! We love providing our customers with exceptional service and we greatly appreciate this feedback. Please reach out if we can ever be of further assistance!

January 25, 2020

Kevin is excellent to work with. He worked hard to get us the best possible price. We have purchased 2 cars from him And Falls in the last year and couldn’t be happier with the whole process. Love our Wrangl More

by Hoser
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Feb 03, 2020 -

Valley Motor City responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit with Kevin was no exception. Thanks for leaving the wonderful review! We're so happy you love your Wrangler and Ram, and we hope to work with you again!

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