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Valley Motor City

Cuyahoga Falls, OH

4.7
795 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 795 reviews

May 01, 2019

Very good experience! Dave was very friendly and knowledgeable. He didn’t press the sale, but the little extras he did like showing me details about the car and why they w More

by EricG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Custer
May 03, 2019 -

Valley Motor City responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Dave and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Falls Motor City Team.

April 30, 2019

Best Experience Ever Mr. Gordon was very efficient and had all the required documents needed and ready to go when I arrived. I will definitely recommend him and be sending More

by Yasiach427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Gordon
May 03, 2019 -

Valley Motor City responded

It's really nice to hear that everything went well for you! We look forward to the next time. Regards, The Falls Motor City Team.

April 30, 2019

An enjoyable buying experience I really liked working with Kevin Davis. He took the stress and worry of making such a big purchase, and made it a fun, pleasurable experience. More

by jettech75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
May 03, 2019 -

Valley Motor City responded

We're proud to hear this feedback! Thanks for coming in! Regards, The Falls Motor City Team.

April 28, 2019

Great experience This was my first time shopping for a car by myself; Dan took his time answering all my questions. He asked me what I wanted in a vehicle and brought More

by Brittany M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Olson
May 03, 2019 -

Valley Motor City responded

Congratulations on your recent purchase, Brittany, and thank you for choosing our dealership for your automotive needs! Regards, The Falls Motor City Team.

April 17, 2019

New Truck Purchase Dave McGraw was awesome to work with. His knowledge and experience rally helped my make the right decision on my new truck. I will 100% be don’t all m More

by jdoinoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Valley Motor City responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Falls Motor City Team.

April 14, 2019

New Car Purchase Great Experience on our new car purchase. Dave McGraw was very knowlegeable and really helped us get the best deal possible. Finance Dept was also gre More

by Kartracer 28
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Motor City responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, The Falls Motor City Team.

April 14, 2019

Awesome customer service I don’t usually write reviews, but I had to express the awesome experience I recently had obtaining a Jeep Cherokee! Kevin answered all of my question More

by Resa J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Apr 16, 2019 -

Valley Motor City responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Falls Motor City Team.

April 03, 2019

Great car buying experience!! Kevin Davis is awesome. He was up front, honest and a pleasure to work with. I purchased my car about a month ago and couldn't be happier. I have alre More

by joie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Apr 04, 2019 -

Valley Motor City responded

Reviews like yours are truly a breath of fresh air! Kevin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Falls Motor City Team.

April 03, 2019

Great experience! Scott Mancabelli was excellent! He was very friendly and not pushy at all. He was knowledgeable about the vehicle and answered all of our questions. T More

by Kim24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Valley Motor City responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Regards, The Falls Motor City Team.

April 02, 2019

1st time leasing Called the dealership about an add online and talked to Dan Olson on Friday and he was very knowledgeable, Saturday morning drove 60 miles to the deal More

by Tom68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in finance, Dan Olson
Apr 02, 2019 -

Valley Motor City responded

Tom, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Dan treated you with the respect you deserve. Congratulations on your new truck! If there is anything else that we can do for you, please don’t hesitate to reach out.Regards, The Falls Motor City Team.

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