Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very good experience! Dave was very friendly and knowledgeable. He didn’t press the sale, but the little extras he did like showing me details about the car and why they w Dave was very friendly and knowledgeable. He didn’t press the sale, but the little extras he did like showing me details about the car and why they were done, helping to pair my phone to the radio, having the car ready to show me at our appointment time .... showed me that he valued my time and business. More
Best Experience Ever Mr. Gordon was very efficient and had all the required documents needed and ready to go when I arrived. I will definitely recommend him and be sending Mr. Gordon was very efficient and had all the required documents needed and ready to go when I arrived. I will definitely recommend him and be sending other people to visit real soon. More
An enjoyable buying experience I really liked working with Kevin Davis. He took the stress and worry of making such a big purchase, and made it a fun, pleasurable experience. I really liked working with Kevin Davis. He took the stress and worry of making such a big purchase, and made it a fun, pleasurable experience. More
Great experience This was my first time shopping for a car by myself; Dan took his time answering all my questions. He asked me what I wanted in a vehicle and brought This was my first time shopping for a car by myself; Dan took his time answering all my questions. He asked me what I wanted in a vehicle and brought out the trucks that matched my description More
New Truck Purchase Dave McGraw was awesome to work with. His knowledge and experience rally helped my make the right decision on my new truck. I will 100% be don’t all m Dave McGraw was awesome to work with. His knowledge and experience rally helped my make the right decision on my new truck. I will 100% be don’t all my future car business with Falls. Awesome job guys!! More
New Car Purchase Great Experience on our new car purchase. Dave McGraw was very knowlegeable and really helped us get the best deal possible. Finance Dept was also gre Great Experience on our new car purchase. Dave McGraw was very knowlegeable and really helped us get the best deal possible. Finance Dept was also great not pushy like lot of other dealers trying to sell you stuff you dont need. More
Awesome customer service I don’t usually write reviews, but I had to express the awesome experience I recently had obtaining a Jeep Cherokee! Kevin answered all of my question I don’t usually write reviews, but I had to express the awesome experience I recently had obtaining a Jeep Cherokee! Kevin answered all of my questions without making me feel pressured in any way. He promptly answered my question after my test drive and I left the dealership, as I needed time to think before I made my final decision. He allowed me the time and space I needed to make a decision. I have purchased vehicles before but never have I experienced such transparency throughout the entire process! And if all of this was not enough, when I decided I wanted to move forward, he assisted with the completion of most of the paperwork electronically to speed up the process. The cream on top? Kevin arranged for someone to come to my home in Macedonia to bring me back to the dealership after I got off work so I could complete paperwork and drive my new Jeep home! Priceless!!!!!! Customer service at its best!!!! More
Great car buying experience!! Kevin Davis is awesome. He was up front, honest and a pleasure to work with. I purchased my car about a month ago and couldn't be happier. I have alre Kevin Davis is awesome. He was up front, honest and a pleasure to work with. I purchased my car about a month ago and couldn't be happier. I have already recommended friends to got o falls and see Kevin for a great car buying experience. More
Great experience! Scott Mancabelli was excellent! He was very friendly and not pushy at all. He was knowledgeable about the vehicle and answered all of our questions. T Scott Mancabelli was excellent! He was very friendly and not pushy at all. He was knowledgeable about the vehicle and answered all of our questions. Thanks Scott! More
1st time leasing Called the dealership about an add online and talked to Dan Olson on Friday and he was very knowledgeable, Saturday morning drove 60 miles to the deal Called the dealership about an add online and talked to Dan Olson on Friday and he was very knowledgeable, Saturday morning drove 60 miles to the dealership and asked for Dan Within just a few minutes I met Dan for the first time my first impression was he seemed very nice. 1 am 68 years old and have never leased a vehicle. Dan went out of his way to treat me with respect and answer all of my questions. I told Dan the vehicle that I was interested in and he got it and explained all of the features of the vehicle. to me . We took the vehicle for a test ride and came back I had more questions about the truck and about the leasing which Dan answered. He showed me the printout of the cost of the lease and explained it thoroughly to me. Dan then took me over to the finance desk and introduced me to Tony another nice guy Tony explained every thing and Dan had the truck cleaned up and full of gas. I left with my first new vehicle in over 20 years a new 2019 crewcab Big Horn Ram. More