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Valley Motor City
Cuyahoga Falls, OH
848 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 848 reviews
July 18, 2024
This is by far the BEST dealership I have ever dealt with. They are not a high pressure dealership. They allow you to look around at your pace and will answer all of your questions honestly. Many places with. They are not a high pressure dealership. They allow you to look around at your pace and will answer all of your questions honestly. Many places treat a female like she doesn’t know a ting about cars, but not Valley. They never made me feel uncomfortable or unwelcome. Austin was a pleasure to work with, knowledgeable, kind and caring. The sale of the vehicle was also a pain free experience. We live in NC but bought from Valley in Cuyahoga. More
by Anna
Employees Worked With
Austin
March 13, 2024
I purchased a 2021 Chrysler Voyager LXI for my wife on Feb. 23, 2024 and they arranged to have heated seats installed. We specifically asked Robert Langelier if there were 2 key fobs and both my wife and Feb. 23, 2024 and they arranged to have heated seats installed. We specifically asked Robert Langelier if there were 2 key fobs and both my wife and I heard his reply to be yes. We got a call on Feb. 26, 2024 that the van was ready and we took possession of the vehicle on Feb. 27, 2024. The sales person then informed us that they only had one fob. We informed him that Rob had said there were 2 fobs and the sales person said he would have it checked out because the key room was a mess. The bottom line is they told me to get my own fob and no more communication has occurred. More
by marvin
Employees Worked With
Robert Langelier
December 03, 2023
Purchased a 2023 Ram 3500 Tradesman. Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like t Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like to thank Scott Jacobs(sales), Ben(Finance) and Shawn(parts) for such a great experience. More
by duane
September 07, 2023
Purchased a 2023 Jeep Grand Cherokee L this past weekend. Kevin Davis was our sales rep. Our experience during the purchasing process with Kevin was excellent. He was so knowledgeable about the vehicle and a Kevin Davis was our sales rep. Our experience during the purchasing process with Kevin was excellent. He was so knowledgeable about the vehicle and always was clear during every step of the process. Worthy of mention was how clean the car was when I drove it off the lot. By far the cleanest I have had at a dealer. They really focus on the details here. Great people and great service. More
by Nicholas1
August 25, 2023
Bought a new 15 Wrangler Willys Edition in 8/15. Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $7 Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $79.95 with tax. Got there at 8:30 am. Waited 15 minutes and a guy came out to take the Jeep. He pulled it around back. 10 minutes later I went in back and it was still there. 5 minutes later it was gone. Walked in and looked in the garage and it wasn't in sight. Walked back out front and there it was. Service writer stopped me and said that the problem was internal and I needed a new stereo. 4 new stereos in 7 1/2 years?? My bill was $91.81 after my $79.95 qoute. They added a shop fee. The Jeep never touched the garage floor. And clean up was the other charge. What did he clean up? I took the floor mat and the mirror tag out when I got in it to leave. All the tech did was turn on the stereo and eject and push the CD back in. He took nothing apart. I think I need to go public with this. I am in a local Wrangler group that meets for dinner once every 2 weeks. None of them will be shopping there. Don't get me wrong. Falls Motor City was NO better. Should have been $20 max for the work or lack of work the did. I nor my friends or family won't be back. More
by DrDanOBGYN
Employees Worked With
Kristy the service writer and don't know the tech.
June 09, 2023
Betsy was my Service representative today, she was very professional. Great experience, highly recommend this dealership. professional. Great experience, highly recommend this dealership. More
by ohiopeterson
Employees Worked With
May 02, 2023
I had the best car buying experience here! My truck had gotten totaled in an accident the week prior to coming to Valley Motor City to look for a new one. I had been to several other places an My truck had gotten totaled in an accident the week prior to coming to Valley Motor City to look for a new one. I had been to several other places and the service at this dealership was unmatched. I was greeted by Kevin who ended up being my salesman and helped me through the whole process. He was so kind, helpful, and patient! (You don’t always get that with car salesman) He showed me all of the options I had, and let me test drive them all, while I was figuring out what I truly wanted. I walked out with a like-new 2019 Ram 1500 Classic and I couldn’t be happier! Not only with the great quality of vehicle I got, but the service this dealership offers is unlike any other that I have experienced. Very low-pressure and friendly! More
by Savannah Seremak
Employees Worked With
Tony Varn, Kevin Moore
January 18, 2023
This is a failing dealership that has many lawsuits filed against them do not buy anything from FALLS MOTOR CITY they are one step away from being a buy here pay here lot stay away from FALLS MOTOR CITY. against them do not buy anything from FALLS MOTOR CITY they are one step away from being a buy here pay here lot stay away from FALLS MOTOR CITY. More
by jeffjt50
Employees Worked With
Other Employees :
Mike Pedone, Cole Morgan, Dan Olson, Tony Varn
January 18, 2023
BUYER BEWARE "terrible experience total scammers" I would give this dealership a 0 out of 10.I will never buy a car from here again nor will I ever use their service department.AGAIN BUYER BEWARE TERRIBLE EX give this dealership a 0 out of 10.I will never buy a car from here again nor will I ever use their service department.AGAIN BUYER BEWARE TERRIBLE EXPERIENCE ON MY LEASE DEAL GO ON TAKE THE MONEY AND RUN,DAN CHRIS TONY WILL NEVER GET ANOTHER PURCHASE FROM ME WILL NEVER DEAL WITH FALLS MOTOR CITY AGAIN.Jeffrey Hackett More
by jeffjt50
Employees Worked With
Other Employees :
Chris Richardson, Mike Pedone, Cole Morgan, Dan Olson, Tony Varn
September 07, 2022
Kevin Davis helped me find the perfect car for me. He was honest with me about everything and went out of his way to make sure I was happy with my purchase. He was honest with me about everything and went out of his way to make sure I was happy with my purchase. More
by Trina
Employees Worked With
Kevin Davis
