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Valley Motor City

Cuyahoga Falls, OH

4.7
795 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 795 reviews

July 13, 2020

Best service ive ever had at a dealership. Had me in and out very fast. Very proffesional. Will be coming back here in the future. More

by caperesdistribution
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jul 14, 2020 -

Valley Motor City responded

Thank you for letting us know that your visit to our service center went so smoothly! We're happy to hear that you had a great experience, and we hope to work with you again sometime!

July 11, 2020

Both Kevin and Tony were extremely helpful and profession in everything from finding me the right truck, test driving, closing the deal and all the paperwork. Definitely will be going back in the future. More

by Djuniper
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Tony Varn
Jul 13, 2020 -

Valley Motor City responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful, and we're happy to hear about your experience with Kevin and Tony. We look forward to serving you again!

July 08, 2020

Buying process was easy. Once you get that car off the lot don’t expect the same! Brand new vehicle and won’t cover it under warranty for a mistake they made!!! Worst and rudest customer care service! More

by Amanda15
Recommend Dealer
No
Employees Worked With
Scott Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Besty Moles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Valley Motor City responded

We at Falls Motor City strive to provide the highest level of customer satisfaction as possible. Unfortunately given the circumstances the repair is unable to be covered under warranty. We treat all customers equally and never want anyone to feel taken advantage of. Although this repair can not be done at no cost we would be happy to go over further options to get this situation rectified at the lowest cost possible.

June 06, 2020

A+ Experience!!!!!! Kevin is wonderful! great experience buying a car during the pandemic...we keep coming back because of the amazing service and attention to detail. Th More

by PattyinCarrollton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jun 08, 2020 -

Valley Motor City responded

We're so happy that you gave us the opportunity to help you find an amazing new vehicle! Thanks for letting us know that Kevin offered a smooth and comfortable experience, we will make sure to pass this great review along to him. Have fun in your new ride and stay safe!

June 06, 2020

Kevin is by far the most understanding, caring, supportive and positive person. He is willing to do whatever it takes to be sure you get exactly what you’re looking for and also making sure it’s wi More

by Glover09
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jun 08, 2020 -

Valley Motor City responded

We cannot thank you enough for sharing such amazing feedback about your experience with Kevin! We're happy he has been able to help you out, and will make sure he knows how much you appreciated his help. Thanks for your recommendation, and please let us know if we can ever help out again!

June 06, 2020

Kevin Davis and all the staff are awesome Listen I'm not a young person and have dealt with far too many car salesmen...Kevin is by far the BEST!! He truly loves what he does and it shows. More

by jwhitman63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jun 08, 2020 -

Valley Motor City responded

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for leaving the awesome feedback for Kevin, we will make sure he knows how much you appreciated his help. Enjoy your need ride and please let us know if we can ever help out again!

June 04, 2020

Kevin Davis is the man! He made what is usually a headache, a very pleasant and smooth process.. He is also very thorough in explaining the fine details about your new vehicle.. First time I've ever More

by William Barrett
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Tony Varn
Jun 05, 2020 -

Valley Motor City responded

Thank you for taking a moment to let us know about your experience with Kevin. We take pride in giving outstanding service to every customer, and we're happy to hear about your wonderful experience. Congratulations on your new vehicle, and please let us know if we can ever be of further assistance!

May 30, 2020

Terrible experience no willingness to negotiate on price at all for a vehicle priced almost 25% over fair market value, then insultingily offering well below market value for my trade. Then trying to press More

by kblum112
Recommend Dealer
No
Employees Worked With
Andy Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Valley Motor City responded

Kyle, we are truly sorry that you remain unsatisfied. After reviewing this situation and our prior communication, we are confident that our team offered a great deal on the used truck you were interested in. We hope you understand our position. Thank you.

May 24, 2020

What a great experience buying a car during the pandemic...we keep coming back because of the amazing service and attention to detail. Thank you Kevin! More

by Csteve
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Davis
May 26, 2020 -

Valley Motor City responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

May 22, 2020

Kevin was absolutely wonderful. He was knowledgeable and courteous and was not at all pushy. I would definitely go back to him again! Very pleased with my experience More

by Julie.topolski
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
May 26, 2020 -

Valley Motor City responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

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