Valley Lexus

Service review I was met by a very polite staff from intake through service advisor. The loaner car I was given to use was a model we are considering for our next ve I was met by a very polite staff from intake through service advisor. The loaner car I was given to use was a model we are considering for our next vehicle, so it was helpful to drive it a bit more than a test drive. My car service was completed in the estimated time frame. More

Good experience This is our fourth Lexus and it is a great car as have all the others. The maintenance department has always taken great care of our cars. This is our fourth Lexus and it is a great car as have all the others. The maintenance department has always taken great care of our cars. More

Good customer service & High Quality Maintenance Excellent customer service & very good quality of maintenance work. They exceed beyond our expectations. Erick helped us to get a schedule on that day Excellent customer service & very good quality of maintenance work. They exceed beyond our expectations. Erick helped us to get a schedule on that day without any hesitation to service our car! Staff are all approachable & willing to help customers meet their needs. I give them a scale of 10/10 More

Pro service I like the service I get from this dealership. It's very professional and the service personnel are very pro! Customer service is excellent and servic I like the service I get from this dealership. It's very professional and the service personnel are very pro! Customer service is excellent and service bay is very clean and it speaks volumes to a person as myself! More

A pleasant experience. Rubin always take the time to answer all my questions and show me features of my car. The work is done on time. The waiting area is pleasant. Rubin always take the time to answer all my questions and show me features of my car. The work is done on time. The waiting area is pleasant. More

Return customer I have been bringing our RX350 here for service since the we purchased them (we are on our second one). Every interaction has been a good one with Ed I have been bringing our RX350 here for service since the we purchased them (we are on our second one). Every interaction has been a good one with Ed Sarkis. The whole staff have always been very helpful and pleasant to deal with. I never feel like we are taken advantage of and trust them to take care of us as customers and take good care of our vehicles. We also enjoy a visit with Todd Sanders (our salesman) when we are there for service. More

Services They provide the excellent services , on times and professional. I would recommend to anyone that need After service my car looks very shiny and full They provide the excellent services , on times and professional. I would recommend to anyone that need After service my car looks very shiny and full of gas Thanks More

Poor costumes service. They made me wait a full hour just to drop off car for schedule maintenance (even another employee said “that shouldn’t and didn’t have to happen”) no tan out of coffee and cookies so to drop off car for schedule maintenance (even another employee said “that shouldn’t and didn’t have to happen”) no tan out of coffee and cookies so it doesn’t seem like really care about they’re guests. I would definitely go elsewhere but it’s to far and my time is very valuable. More

I have a very good experience with ruben since 2009 he’s very soft spoken and good service advisor ever since then I’m with ruben very soft spoken and good service advisor ever since then I’m with ruben More

The process was really quick! Went to the dealership to look at a 2018 ES300H that I found online but ended up buying a new 2019 ES300H instead. With the rebate being offered it wa Went to the dealership to look at a 2018 ES300H that I found online but ended up buying a new 2019 ES300H instead. With the rebate being offered it was a better deal to get the new car vs a used. I was given a fair deal on my trade and there was no going back and forth on the price. The whole process was smooth! More