Valley Kia of Fontana

My experience at this dealership was phenomenal! The salesmen were very friendly and helpful throughout the whole car buying experience. They took the hardships out of car buying and will come back agai salesmen were very friendly and helpful throughout the whole car buying experience. They took the hardships out of car buying and will come back again! I would highly recommend this dealership to anyone looking for a 10/10 experience. More

This is an amazing dealership! I took my car in to get serviced and the employees were very helpful and informative throughout the whole process. While I was in the waiting area, other employees would che serviced and the employees were very helpful and informative throughout the whole process. While I was in the waiting area, other employees would check in on us and see if they can get us anything or help us in any way. They got the service done faster than expected too. All around great experience! More

I absolutely love this dealership. Nick Schulz did a phenomenal job taking care of us and guiding us through our entire car buying experience. Everyone at the dealership was incredibly helpful, informat phenomenal job taking care of us and guiding us through our entire car buying experience. Everyone at the dealership was incredibly helpful, informative, and friendly. I'm so glad we came to Valley Kia and from now on this will be the only place we buy cars from! More

Horrible The manager at valley Kia was extremely rude and dishonest he didn’t want to even try to get me approved or even work with me he was very cocky and ac The manager at valley Kia was extremely rude and dishonest he didn’t want to even try to get me approved or even work with me he was very cocky and acted like I was stupid to both me and my father. I wouldn’t recommend valley Kia to anyone I know unless they wanted to be disrespected and treated rudely. The sad thing is valley Kia is only 5 miles from my house but I drove 30 miles to a dealership that wanted to help me in every which way possible to get me approved. I don’t recommend Valley Kia but I do recommend Perris Valley Kia even if you live farther from Perris Valley Kia I say take the trip because they are ready to give you a great deal like they gave me. More

Worst Dealership EVER! Do not ever buy a car from these people! They are why car salesmen get a bad rap for being slime xxxxx! I have bought a number of cars in my life and Do not ever buy a car from these people! They are why car salesmen get a bad rap for being slime xxxxx! I have bought a number of cars in my life and NEVER had such a ridiculous and painful experience! My sister and I were buying my elderly father a new car. I called the dealership and explained I had one week (while he was here visiting) to make it all happen amidst all my busy mom duties of work, kids school activities, sports so on. The sales rep provided me his cell phone and said he would take care of me. We text over the next few days where he sent pictures and prices of cars. I explained that I can’t get in there, let’s agree on a car and I will jet in there sign the paperwork and call it a day. We found the perfect car and agreed upon a life (IN WRITING), I told him I had one hour in-between dropping one child off and needing to pick up the other, just have everything ready for me and I will come in and sign. Upon arrival, NOTHING was ready- I sat there for an hour ONLY to find out, they would not honor the deal they had agreed to. They dramatically increased the price, refused to acknowledge the text I had with the price and picture of the car they had agreed to. They could have cared less that they wasted my time, that my dad was leaving the following day without a car he desperately needed and that they had literally lied! I called the following day to speak to the owner about my experience, never got a call back. I then went back in and asked to speak to the owner about my experience and was told “The owner doesn’t talk to customers, that is why he has managers.” WOW! The manager then told me “he would make me a great deal if I don’t go on social media and tell my story.” After waiting another HOUR he comes to me with this “deal” and just before I look at signing the paperwork, he disclosed it is actually considered a used car but it really isn’t very “used”. So you wasted ANOTHER hour plus of my life trying to sell me a “new” car that was really a “used” car. Truly unbelievable. I ended up going through the Costco Auto Program (with another dealership) and got everything I needed for my father at a great price. I WILL NEVER EVER use this dealership and I would NEVER recommend them. Seriously the worst experience ever! More

Completely overjoyed Great customer service Great price Go see paco people & drive home in your new car today!! I did 😊😊😉 With terrible credit & no money down---- Great customer service Great price Go see paco people & drive home in your new car today!! I did 😊😊😉 With terrible credit & no money down---- just my trade in.. They really made me feel very comfortable they were very informative and answered all of my questions and got me the absolute best price I was very very happy!! Would recommend Kia to every one! More

Horrible customer service I had taken my car last week to valley Kia to check my check engine light.. something very minor and had to waited about 4 hours but that was ok Bc I I had taken my car last week to valley Kia to check my check engine light.. something very minor and had to waited about 4 hours but that was ok Bc I took the whole day off to have my car worked on .. so later that day after I drove off my light came back on and my car starts to shake so I'm like did they even do anything?? I call to schedule an appointment and they didn't have anything until next week so that made me a lil upset but when I got there they told me my appointment wasn't that day that it was the next day when I specifically confirmed Wednesday of that week over the phone even told my boss the same day that I needed that day off... so then they decided to speak to me like an idiot and I'm like no I'm not the one who made a mistake why should I be punished for someone else's mistake !! I've already taken 3 days off to have them take a look at my car but never again they are rude unorganized and incredibly disrespectful.. they don't care about anyone there.. I would not recommend going there to anyone More

Worst dealership Steve from finac department was suppose to have an understanding of what my husband and I needed help on and he was sooooo rude saying we can't do any Steve from finac department was suppose to have an understanding of what my husband and I needed help on and he was sooooo rude saying we can't do anything in matters of fixing our high apr the bank had just called to say we didn't have to keep the car if we choose not to no matter what I tried talking to the financ person assisting me "Steve and started raising his voice saying " i run this show not you "! I say what will be done not you nor the bank !! You practically stealing !! More

Best experience ever!!! I was treated so well from the very beginning got exactly what I wanted no hassles everyone was so friendly!!! I walked out with more than what I w I was treated so well from the very beginning got exactly what I wanted no hassles everyone was so friendly!!! I walked out with more than what I wanted...with less than I was willing to pay. GO SEE THEM! you will be so happy you did! More

Worst experience ever We bought two cars that day. The Sorento had engine noise , so could not take it home. Next day no one bothered to call me to let me know what was hap We bought two cars that day. The Sorento had engine noise , so could not take it home. Next day no one bothered to call me to let me know what was happening, after 300pm I finally called they said we will give you a new Sorento and will be ready to pick up when you arrive at 600pm. The car wasnt even detailed and had hard water spots all over the windows and a door dent to boot, after calling they want my car for four more hours to detail it ... Jacob and manager are the worst ! I wouldnt recommend going here till they have their stuff together.... More