Valley Isle Motors
Kahului, HI
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Service dept. Excellent, services from the front desk personal to the shuttle, to getting my car back in a timely manner. MAHALO. Guys! Have a super Blessed week. Excellent, services from the front desk personal to the shuttle, to getting my car back in a timely manner. MAHALO. Guys! Have a super Blessed week. More
Vehicle Service appointment I recently had my vehicle serviced and was very satisfied with Service Adviser Kraig Westberg. He was courteous, knowledgeable and efficient. The wor I recently had my vehicle serviced and was very satisfied with Service Adviser Kraig Westberg. He was courteous, knowledgeable and efficient. The work on my vehicle was completed in a timely manner and I received all available discounts. Employees dealt with: Kraig Westberg More
Rey was great! I recently traded in my Escape for a new 2018 F150 lease. I worked with Rey Vergel de Dios and was very happy with the service. Rey was fair, and di I recently traded in my Escape for a new 2018 F150 lease. I worked with Rey Vergel de Dios and was very happy with the service. Rey was fair, and did not give me the usual car salesman pressure treatment. I hope he is there in 3 years when my lease is up so I can work with him again! More
Ford Service We were in at 9;00 and out by 10:00.. thank you for the service..Your estimated time was even longer and we appreciated the earlier time.... We were in at 9;00 and out by 10:00.. thank you for the service..Your estimated time was even longer and we appreciated the earlier time.... More
Always Courteous and Helpful The employees at Valley Isle are always courteous and helpful. If the person I am dealing with does not know the answer he/she will bring in the spec The employees at Valley Isle are always courteous and helpful. If the person I am dealing with does not know the answer he/she will bring in the specialist in that area. More
Normal Routine Maintenance Normal maintenance including state inspection. In and out quickly and the car was left clean as it came in. Continue to come back for all my car ne Normal maintenance including state inspection. In and out quickly and the car was left clean as it came in. Continue to come back for all my car needs. More
Service and Recall of my 2012 Fusion I was satisfied with my service visit. Workers are trying very hard but Craig is my third service agent in a little over a year - too many change! I was satisfied with my service visit. Workers are trying very hard but Craig is my third service agent in a little over a year - too many change! More
big change I have only used this dealership in the last 2 years and in my first encounters I did not want to deal with them anymore. They were not anywhere near I have only used this dealership in the last 2 years and in my first encounters I did not want to deal with them anymore. They were not anywhere near what I was used to at ford dealers on the mainland. But since James has come into the service department he has changed my mind about this dealerships service department 180 degrees. I feel confident when I make an appointment that I will be taken care of.He even recently took care of me when I just stopped in with a minor issue and took care of it on the spot for me. More
If I want a Ford,I'll buy it on the mainland This was my go to place for vehicles but times has changed.Its all over priced including their base model.And GM vehicles are more competitive and are This was my go to place for vehicles but times has changed.Its all over priced including their base model.And GM vehicles are more competitive and are much more affordable. More
Service poor. Attitude poor made appointment for oil change one week ago. When I arrived was told it would take one-two hrs. Ray Whener, the service administrator, said I could made appointment for oil change one week ago. When I arrived was told it would take one-two hrs. Ray Whener, the service administrator, said I could always go to a service station if I didn't like it. Next Time I will. Still waiting 2 1/2. Hrs!!! More