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Valley Imports

Fargo , ND

4.8
2,895 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,895 reviews

July 27, 2021

Management and staff were great to work with. They let me test drive the vehicle a couple times so my mechanic could inspect it, no questions asked. They were fair in appraising my trade in. They give you More

by flooritllcnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond, Matt Walz, Jake Mueller, John Olson
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 27, 2021

The staff was very nice and worked hard to make it a great experience. I certainly appreciated the washing and vacuuming after the service. I also appreciated the video inspection. Thank you team. More

by carolinegm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, John Aarfor, Don Tollefson
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

July 27, 2021

Completed warranty repair as needed. Cleaned up my vehicle and washed it this very happy with the result. Called when done in and out process went smooth More

by BHELMEKE
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 27, 2021

Brought my VW Atlas in for its first service. While there also had a few warranty items taken care of. Service was prompt and everyone dealt with was professional and helpful. More

by EDGE4553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the 5 stars!

July 26, 2021

Very disappointed in the service. Had to wait over 2 1/2 hours for an oil change because they didn't have an oil filter and couldn't find one. Was priced at $67 and was charged $128. Will never return and w More

by Nicoleloehr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
July 24, 2021

Robbie was phenomenal! Genuine, real, he was helping me solve a problem, human being. Thanks to Michelle for raising him so well. Thank you Robbie! More

by ZEMIRA.LALIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Michelle Alm, Marshal Girodat, Robbie Seaman
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words regarding Robbie and the 5 stars!

July 24, 2021

Vehicle was filthy and was returned to me with scratches and marks. All issues were not resolved to my satisfaction. Disappointing to say the least. More

by tbosche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Aarfor, Wayne Lepp, Don Tollefson
July 24, 2021

Way to expensive for a oil change and service. Bought this vehicle in Scottsdale AZ and not that expensive. Looks like the service Dept very unorganized and confused !!.. More

by mdsavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Alm, Angi Bigelow, John Aarfor, Wayne Lepp
July 24, 2021

I have been going to Valley Imports exclusively for over 15 years! Having someone truly care about you and care for you and your experience is wonderful! I fully trust them to take care of any issues and More

by LYNOREVIGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 28, 2021 -

Valley Imports responded

Thank you very much for your loyalty! We appreciate the kind words and 5 stars!

July 23, 2021

I had an awesome experience at Valley Imports!! Robbie was honest, helpful & thorough with the buying process! Happy w/ my purchase & impressed w/ the follow up after the purchase!! More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Robbie Seaman
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words for Robbie and for taking your personal time to fill out a review for us.

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