Back

Valley Imports

Fargo , ND

4.8
2,895 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

Showing 2,895 reviews

July 28, 2021

Very attentive and thorough. Would recommend going to this service department. Staff was friendly and made my stay (I waited until service was complete) comfortable. More

by ineednewstrings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us!

July 28, 2021

Great people! The staff was accommodating and professional. They were able to fit the car in a timely manner. We will continue to use Valley More

by ANOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Wayne Lepp, Don Tollefson
Jul 28, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Customer Service"? Thank you.

July 28, 2021

Top notch service from the very first contact with a service advisor to the walk around video with the actual mechanic servicing my vehicle. I picked valley because I knew they would treat my non Europe More

by PATRICK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 28, 2021

They are good people !Even though they were booked up for a week , Keith took me in. 🙏.The wait time 1 wk sucks! 4 oil change.. They should have a jiffy lube like service just for oil change . . The gu More

by Cyrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 28, 2021 -

Valley Imports responded

We apologize for making you wait for your oil change and we wish we could hire more people. Not unlike most businesses right now, finding good people is very hard and we want to make sure our employees do the best job possible and treat our customers with the utmost respect. We are working very hard to cut our wait times, please bear with us!

July 28, 2021

Valley Imports is efficient, time sensitive, and courteous. Brendan greeted us and was well prepared. We have been extremely satisfied with our purchase and will return for a future purchase. More

by radfam4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Brendan Levings
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Brendan and the 5 stars!

July 28, 2021

Great service, expert mechanics, they want to get things right. I can feel confident that the service is done correctly and the vehicle is ready for the road. More

by DAKOTADOCMARTIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Robbie Seaman
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 27, 2021

Everyone is great to work with and very knowledgeable. Would recommend valley imports to anyone who is looking for a new or used vehicle. Thanks More

by KRFROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Aarfor, Jon Manske
Jul 28, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!

July 27, 2021

Exceptional service - very friendly and knowledgeable. As always they were attentive and scheduled me for the next available appointment. Angi and Wayne were great to work with. More

by JAMESCAILAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle - courtesy driver. Five stars!, Angi Bigelow, Wayne Lepp
Jul 28, 2021 -

Valley Imports responded

Thank you for the kind words regarding Angi and Wayne! We appreciate the 5 stars!

July 27, 2021

We didn't plan on being in town and buying a vehicle but Valley Imports had the right car for us. After a nice test drive my wife was hooked! More

by malibu58718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, John Olson
Jul 28, 2021 -

Valley Imports responded

Thank you for choosing Valley Imports for your vehicle purchase! We appreciate the 5 stars and we appreciate your business!

July 27, 2021

Had a great experience viewing and test driving the Tiguan I was looking at, and the introduction I got to all the electronics on the day we brought it home! The one star deduction comes from the pape More

by eae1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Jake Mueller
Jul 29, 2021 -

Valley Imports responded

We apologize for making you feel rushed during the paperwork process. It is our goal to give customers a seamless, transparent experience that is free from any anxiety or uneasiness and it sounds like we failed. We will take your comments and learn from them. Thank you so much for the kind words regarding your introduction to your new vehicle and we hope that we will have another chance to perform better for you.

...
98
...