Valley Imports

The overall experience was fantastic and we would definitely recommend Valley Imports for anyone else who’s looking to buy a Volkswagen! definitely recommend Valley Imports for anyone else who’s looking to buy a Volkswagen! More

They are nice and friendly with customers. They direct to the customer well. Levi, Kristina and Matt are nice. They direct to the customer well. Levi, Kristina and Matt are nice. More

Highly recommend working with Tana for the best experience when purchasing a vehicle, she's very knowledgeable, and no pressure to make the sale, all our questions were answered without any run-aro experience when purchasing a vehicle, she's very knowledgeable, and no pressure to make the sale, all our questions were answered without any run-around. Marshal made quick work of the final paperwork process. More

Erik was nothing but professional through the whole purchasing process. I was not local so asked him for a video walk through of the car. He was very detailed in the video showing me any small imperfec purchasing process. I was not local so asked him for a video walk through of the car. He was very detailed in the video showing me any small imperfections that he noticed. I am a slow mover and he was patient with me as I considered this as well as a few other cars from other dealers. Never felt any pressure from him. When I decided to purchase the car, he was great at coordinating all the details and helping me arrange shipping of the car. I know he had to spend more time on the backend as the shipping took longer, he stayed late to meet the driver, and took another video for documentation before it was loaded on the truck. He was great to work with and appreciate all he did for me. More

Levi, was amazing and helped me get a great Sprinter. He was very knowledgeable and made the purchasing process seamless He was very knowledgeable and made the purchasing process seamless More

Great to work with as always, very accommodating and thorough with details on cost of the vehicle. thorough with details on cost of the vehicle. More

One thing I was frustrated with was that all-season floor mats did not arrive when picking up my SUV. My dealer ordered the fifth one right away after I picked up my SUV. I had to wait about two weeks by usi mats did not arrive when picking up my SUV. My dealer ordered the fifth one right away after I picked up my SUV. I had to wait about two weeks by using four of them (not perfectly new) taken from another display model. The fifth one was delivered to the dealership in a plastic bag, so I know it's the new one. However, I had to keep the given floor mats that my dealer cleaned for us and installed in my SUV. What if the mats all arrived timely? I am sad that my dealer even did not recognize the missed item before I told him. I am still not sure all my orders are correctly installed as I was not informed by comparing what I requested/paid with what I have now. That is, I was not informed about the final vehicle pricing. Hope that it is not going to happen again for any others when they are preordering from Valley Imports. More

Very timely on helping me my vehicle purchased. Walkthrough of vehicle and follow up was good. Walkthrough of vehicle and follow up was good. More

Erik was very helpful and explained all of the features of the vehicle. He met with me a couple of times to let me test drive. I never felt pressured to buy the car. of the vehicle. He met with me a couple of times to let me test drive. I never felt pressured to buy the car. More