Valley Imports

No pressure / stress free experience. 100% satisfied with our purchase and feel the staff was very fair and went beyond expectations. Would highly recommend to family and friends for future car needs. with our purchase and feel the staff was very fair and went beyond expectations. Would highly recommend to family and friends for future car needs. More

We had a great experience in determining the right car for us as well as selecting the options we wanted. We ended up ordering a car and the process was incredibly easy. Erik did a great job of keeping for us as well as selecting the options we wanted. We ended up ordering a car and the process was incredibly easy. Erik did a great job of keeping us updated as to the progress of our car's arrival as well as making the pick up a fun and helpful experience. I would highly recommend Valley Imports and Erik Swenson when considering a new car purchase! More

This is the second vehicle we purchased from Valley Imports, our first vehicle was a brand new 2011 Volkswagen Jetta Sportwagen, our current purchase was a used Mazda CX-9. Both vehicles were found on Imports, our first vehicle was a brand new 2011 Volkswagen Jetta Sportwagen, our current purchase was a used Mazda CX-9. Both vehicles were found online using the Valley Imports website and both times Erik Swenson was our salesman. Erik was a pleasure to deal with, he is very knowledgable about the vehicles he sells and he goes the extra mile to ensure his customers are satisfied. We live in Northwest Minnesota about 160 miles from Fargo, with our first vehicle purchase Erik arranged to meet us in Grand Forks so we wouldn't have to make the trip all the way to Fargo. Erik had all the paperwork with him and completed, all I had to do was take the car for a test drive and sign a few documents. From start to finish it took about thirty minutes, that's including the test drive! With our second purchase we needed to go to Valley Imports because we were trading in an older vehicle and to get us the best trade in value it had to be evaluated at the dealership. My work schedule wouldn't allow me to make it to Fargo before the dealership closed so Erik arranged for himself and Dave Hawkinson the business manager to stay late until I was able to get there, inspect the the vehicle, take it for a test drive and complete the paperwork. I received more money for my trade in than I was offered from dealerships in Grand Forks and I paid over five thousand dollars less than KBB value on the vehicle I purchased!! Thank you Erik for making our vehicle purchases so effortless and enjoyable! More

Erik Swenson was extremely focused on our car buying experience and making it great. We used to visit lots when they were closed to avoid the salespeople, at Valley Imports we found that we don't have t experience and making it great. We used to visit lots when they were closed to avoid the salespeople, at Valley Imports we found that we don't have to. Erik was informative, knowledgable, and professional without being pushy. We love the Tiguan, quite a fun drive! More

Erik and I met via the internet after I filled in a Mercedes info form. After meeting with Erik in person my wife and I knew we were not dealing with the "typical" car sales type. He was very straight Mercedes info form. After meeting with Erik in person my wife and I knew we were not dealing with the "typical" car sales type. He was very straight forward and we immediately felt confidence in his handling our transaction. We wanted a ML 350 with certain equipment. He found the car we wanted and delivered it at an easily negotiated price.I will definitely call Erik the next time I want to buy a car and definitely recommend him ro our friends. More

My husband and I just purchased a new Touareg from Erik Swenson at Valley Imports. It was a Pleasure working with Erik! His warm smile and easy laugh put me at ease and I enjoyed the experience. All the Swenson at Valley Imports. It was a Pleasure working with Erik! His warm smile and easy laugh put me at ease and I enjoyed the experience. All the computer gadgetry and smart key business in a car is new to me, but Erik was a patient teacher. I am completely comfortable calling him or stopping by for a refresher course or further assistance. It was delightful having Erik help us and I look forward to staying in touch with him. I love my new Touareg and am becoming quickly comfortable with the features! More

It was my first visit to Valley Imports. My son turned 16 and he is driving my car to school. I needed a car, and as someone who lived in Europe for many years, I thought about having a German car. I was 16 and he is driving my car to school. I needed a car, and as someone who lived in Europe for many years, I thought about having a German car. I was welcomed by a cheering gentleman who immediately put me at ease; that was Erik Swenson. I showed an interest in a Jetta. He immediately informed me about the qualities of the car and gave me a tour to see the available cars. He talked to me about the various options between buying a used Jetta, a new Jetta or a different car that Valley sells. Erik was very friendly, seems to know about cars, and asked all my questions. I felt like I was dealing with a friend I know for many years. I immediately trusted him and decided to make the deal. What amazes me really is that after a few days of my visit and when the car I asked for was available, I had the pleasant surprise to get my car delivered by Erik to me at Grand Forks where I live. I didn't have to drive to Fargo and paperwork was promptly prepared by Erik in advance. I have never dealt with someone as professional, friendly, knowledgeable as Erik. I am sure if you meet Erik and deal with him you will find him a pleasant to deal with person. I will highly recommend his services to my friends. Erik, you are simply a great dealer and I was happy that I made business with YOU. More

Erik was great to work with. I was looking to purchase a new car and was on a limited time schedule. He went above and beyond to help me on his day off because it was more convenient for me. Now that is gre new car and was on a limited time schedule. He went above and beyond to help me on his day off because it was more convenient for me. Now that is great customer service. I love my new car! More

Everyone at Valley Imports is great! My last two new cars came from Valley – 2007 Volkswagen GTI MkV and 2011 Audi S4 – and I had the joy of working with Erik Swenson both times. Erik is a great perso cars came from Valley – 2007 Volkswagen GTI MkV and 2011 Audi S4 – and I had the joy of working with Erik Swenson both times. Erik is a great person to work with – low pressure, helpful, gets what you want (or does everything in his power to do so), and he keeps you in the loop the whole time. He’s a nice guy, too. That always helps! The service department at Valley is top notch, too. I put a lot of miles on my car (had 156K miles on the 2007 GTI when I traded it in towards the 2011 Audi S4) so I see the folks in the service department more than most other drivers. Zach and Michelle are always helpful and go out of their way to make your service experience as perfect as possible. There are a lot of car dealerships out there, but there are very few places that offer world-class service from start to finish. Valley Imports is clearly one of these places. Erik, Zach, Michelle, and everyone else at Valley Imports strive to make yours a trouble-free experience – I would absolutely recommend friends, family, or anyone else look to Valley Imports for their next vehicle purchase or service. More