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Valley Imports

Fargo , ND

4.8
2,891 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,891 reviews

February 10, 2013

I have now purchased 3 vehicles from Valley Imports and the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kr More

by clemenscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel
February 10, 2013

Erik Swenson was vey friendly and went out of his way to answer any of our questions. If he didn't know the answer, he went out of his way to find out what we wanted to know. More

by raycapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Erik Swenson
February 09, 2013

Talked to Kevin Duenwald over the internet and then in person on buying the new 2012 VW Passat. Was one of the better car buying experiences I had. No hassle and no pressure. Would go back and buy from More

by johnbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Feb 09, 2013 -

Valley Imports responded

Greetings johnbaum Thanks for the positive feedback and review! We are happy to hear that you recognized our sales philosophy as being "No Hassle and No Pressure." Our goal is not to reinvent car sales, simply to better it by being upfront and straight forward without any gimmicks behind what we do! Congradulations on the purchase of your Volkswagen Passat and please keep us in mind for your service needs. Best wishes, The Management Team

February 09, 2013

I was there to buy my new 2013 Audi A5. I found them very friendly and professional. Kevin really helped me all through the buying process. More

by tuhinb158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2013 -

Valley Imports responded

Greetings tuhinb158 Congradulations on your new Audi A5! We are excited to hear that your experience at Valley Imports was positive and that recognized Kevin's hard work from start to finish. Please rely on us for your future needs and when referring a family member or friend. Best wishes, The management team.

Feb 09, 2013 -

Valley Imports responded

Greetings tuhinb158 Congradulations on your new Audi A5! We are excited to hear that your experience at Valley Imports was positive and that recognized Kevin's hard work from start to finish. Please rely on us for your future needs and when referring a family member or friend. Best wishes, The management team.

February 09, 2013

Very quick response in setting up scheduled maintenance. Quality work done in a timely manner. More

by superdave1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 09, 2013

Rare do I award the highest rating, however, Erik & Valley EARN it. I've done business with Valley, enjoying nothing but wonderful "end result" experiences, no matter what the situation, since 1993. More

by Assist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson aka "Mr. Wonderful", Erik Swenson
February 09, 2013

My experience with Valley Imports has been perfect from the moment I spotted my Tiguan online. I was willing to travel to Minneapolis to purchase a VW. But after many hours online, Valley Imports had the More

by NickBiermeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also previous experience with Aaron. In service - Zack and Mr. Mackner, Erik Swenson
February 09, 2013

Erik Was great in both our vehicles we got at Valley Imports. Found the one we wanted the first time and ordered exactly what we wanted the second time. Excellent dealership with great sales and servi More

by pdwitteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
February 08, 2013

Kevin Duenwald was great to deal with, very knowledgable and made our choice of vehicles extremely easy. He was thorough, gave his honest opinion with all the different options, and had all the vehicles rea More

by LeahTerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2013 -

Valley Imports responded

Hi LeahTerry Thank you for the kind review!! We truly appreciated the opportunity you gave us when you inquired online through our Trade-in Marketplace website. It was a great experience for us as well in getting to know you and helping you meet your needs while finding the right vehicle! Please come see us in the future for your service needs and when you find yourself in the market for another vehicle. Dont' forget to tell your friends about us!! Let Kevin or myself know if there is anything else we can do to help make your experience better! Sam Plana eBusiness Manager

February 08, 2013

Kevin Duenwald was great, we leased a c300 for my wife and Kevin made it Avery enjoyable event. When we came in for service he was there also and was really concerned about our service. We will be bac More

by rjalbrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi rjalbrecht Thanks for the GREAT feedback!! It's great hearing how well you were treated by Kevin, not only during the sale, but after the sale as well. Most dealerships care about their customer up until the moment they buy then they quickly forget who you are... At Valley Imports, we strive to make every experience memorable and do what we can to build a long-lasting relationship. Please feel free to contact Kevin or our Management staff with any concerns! Have a WONDERFUL day and congradulations on your new purchase!

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