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Valley Imports
Fargo , ND
2,878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,878 reviews
February 09, 2013
Rare do I award the highest rating, however, Erik & Valley EARN it. I've done business with Valley, enjoying nothing but wonderful "end result" experiences, no matter what the situation, since 1993. Valley EARN it. I've done business with Valley, enjoying nothing but wonderful "end result" experiences, no matter what the situation, since 1993. What a team! I drive my vehicles for many, many miles and the service, after the sale, equally impressive. THANKS to TEAM VALLEY IMPORTS, I stay safe on the road and don't worry, knowing I'll be taken care of by the best! More
by Assist
Employees Worked With
Erik Swenson aka "Mr. Wonderful", Erik Swenson
February 09, 2013
My experience with Valley Imports has been perfect from the moment I spotted my Tiguan online. I was willing to travel to Minneapolis to purchase a VW. But after many hours online, Valley Imports had the the moment I spotted my Tiguan online. I was willing to travel to Minneapolis to purchase a VW. But after many hours online, Valley Imports had the best deal within 500 miles. I'm a fan of their best price, no hassle format. I think it frees the sales team to be all about service. And they are. I started thinking about VWs last year and Aaron spent time giving me a master class on everything about VWs. This year, when I contacted Erik to inquire about car I was interested, he continued this education with specific knowledge about my Tiguan. And then from meeting Erik in person, to the test drive, to the overnight of pondering, through the quick and easy financing (sorry finance guy - your name escapes me, but I did want to mention you also made this a perfect experience), to the driving off the lot, the whole process was exactly how I would have liked it to be. I think that is the thing, Erik helps you buy a car the way you want to buy a car. I also want to mention Zack and Mr. Mackner in service. After a couple weeks I discovered my car seat had a slight issue. These guys made it right as soon as I brought the car in. So the service after the sale is also really phenomenal. So I just scanned this before submitting it and sounds pretty glowing. But I am a real customer, happily driving around Detroit Lakes. The experience just really was that good. More
by NickBiermeier
Employees Worked With
Also previous experience with Aaron. In service - Zack and Mr. Mackner, Erik Swenson
February 09, 2013
Erik Was great in both our vehicles we got at Valley Imports. Found the one we wanted the first time and ordered exactly what we wanted the second time. Excellent dealership with great sales and servi Imports. Found the one we wanted the first time and ordered exactly what we wanted the second time. Excellent dealership with great sales and service team. More
by pdwitteman
Employees Worked With
Erik Swenson
February 08, 2013
Kevin Duenwald was great to deal with, very knowledgable and made our choice of vehicles extremely easy. He was thorough, gave his honest opinion with all the different options, and had all the vehicles rea and made our choice of vehicles extremely easy. He was thorough, gave his honest opinion with all the different options, and had all the vehicles ready for our test drives. I'm glad we bought our Volkswagen from him. Great experience! More
by LeahTerry
February 08, 2013
Kevin Duenwald was great, we leased a c300 for my wife and Kevin made it Avery enjoyable event. When we came in for service he was there also and was really concerned about our service. We will be bac and Kevin made it Avery enjoyable event. When we came in for service he was there also and was really concerned about our service. We will be back again. Bob and Cyndi Albrecht More
by rjalbrecht
February 08, 2013
Kevin Duenwald has been my salesman on two cars. My wifes VW Tiguan and my VW Golf. The sale was excellent and his customerservice is above average. I'll give an example: When we bought my wifes 2011 VW T VW Tiguan and my VW Golf. The sale was excellent and his customerservice is above average. I'll give an example: When we bought my wifes 2011 VW Tiguan we had a sensor go out. We called VW Roadside and they came and picked up the car in Minot, ND and delivered it to the dealership in Fargo, ND. The vehicle was fixed and we were all set to go to Fargo to pick it up. Kevin said no way and delivered the vehicle back to Minot for us that night. Now thats great customer service. More
by RuckU2
February 08, 2013
They are great to work with. I bought my car sight unseen, they were very helpfull with all of my questions. I am very happy with my car and I am always telling people looking to buy a car to go to V unseen, they were very helpfull with all of my questions. I am very happy with my car and I am always telling people looking to buy a car to go to Valley Imports. More
by Buff25
February 08, 2013
Kevin Duenwald was knowledgeable, diligent and produced by far a better outcome for me then the competing dealership. I would recommend Kevin and Valley Imports based upon my experience. by far a better outcome for me then the competing dealership. I would recommend Kevin and Valley Imports based upon my experience. More
by Tmac9596
