Valley Imports
Fargo , ND
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Great customer service, They were very friendly and super helpful in getting me financed to get a new truck. I would definately recommend them in the future. helpful in getting me financed to get a new truck. I would definately recommend them in the future. More
New customer (dec 2012) only experience is with sales - Kevin Duenwald is very professional and and accomodating - Kevin even gave up a portion of a Sunday afternoon to meet our schedule - Dave Hawkinson m Kevin Duenwald is very professional and and accomodating - Kevin even gave up a portion of a Sunday afternoon to meet our schedule - Dave Hawkinson made the closing process easy and quick - very good first time experience - Dan Schmaltz More
Around Christmas time 2011 my wife and I came in because I wanted to check out a CC, I test drove the one on the lot with Kevin and everything went great. We went inside and talked some numbers and came ba I wanted to check out a CC, I test drove the one on the lot with Kevin and everything went great. We went inside and talked some numbers and came back a few days later and ordered a brand new one with ALL the options I wanted. Kevin did a fantastic job on finding the exact car I wanted and gave me a great trade-in value on my car. Then when we came in to sign the paperwork for my car we also ended up getting a certified 2011 Tiguan for my wife! We are both so happy with our cars and the level of service we have received and continue to receive. Keep it up! More
When we decided to purchase a brand new car for our son, we visited practically every dealer in the Fargo/Moorhead area. After meeting with Tana Martin and Kristen Pagel at Valley Imports, we instantly fel we visited practically every dealer in the Fargo/Moorhead area. After meeting with Tana Martin and Kristen Pagel at Valley Imports, we instantly felt like we were sitting down with friends; friends that were going to guide us down the right road in our search. Together we decided the Mitsubishi Outlander Sport was the best car for our needs, but there wasn't one on the lot with all the features we were looking for or at the price we were willing to pay. I almost felt bad because our budget and "wish list" was very specific and seemed almost impossible to fulfill: Base Model, Black Exterior, Black Interior, Power Windows, Cruise Control, Air Conditioning, and the not so common to find Manual Transmission. Tana and Kristen went the extra mile(s) to find the exact car we wanted within our budget at a different dealership and had it delivered within a couple days. Their outstanding customer service was very appreciated, so appreciated that we have purchased 2 other cars (pre-owned) from them as well. Considering how easy and enjoyable the buying experience is with Tana and Kristen, we will absolutely be buying from them again when the time comes. More
In 2011 we worked with Kevin Duenwald at Valley Imports and purchased a Volkswagen Passat. My husband commented that was the best car shopping experience he had ever had. Kevin took his time with us as w and purchased a Volkswagen Passat. My husband commented that was the best car shopping experience he had ever had. Kevin took his time with us as we tested a few vehicles until i decided on the Volkswagen. Our son liked it so we sold it to him, which left me without a vehicle! So, one year later with no hesitation, I called Kevin and asked him if he would find me a vehicle that was similar to what we had. And of course he did! Within days i had a Volkswagen Passat that was almost identical to what we sold our son. If our other son wants to purchase this vehicle from us, I know who i will call! Thanks Kevin for the great service! Donna More
Kevin was very patent with my shopping experiance and in the end we came up with the perfect vehicle. The purchase process was very smooth and everyone treated me freindly and made the experiance great. I w the end we came up with the perfect vehicle. The purchase process was very smooth and everyone treated me freindly and made the experiance great. I would recommend Kevin and Valley Imports to all my freinds More
Kevin was great at communicating status on locating the vehicle we wanted. He made the purchasing transaction an easy process for us, and he took the time to help us get the vehicle set up...he even progra vehicle we wanted. He made the purchasing transaction an easy process for us, and he took the time to help us get the vehicle set up...he even programmed our mobile phones for us! More
Erik was very fast in contacting me after I showed initial interested in the vehicle. An hour or less after I submitted my request online I received a phone call from him asking when I could come test initial interested in the vehicle. An hour or less after I submitted my request online I received a phone call from him asking when I could come test drive the vehicle. The whole customer service experience was fantastic. The entire staff was friendly and willing to help in every aspect of my vehicle purchase. I felt like they all genuinely cared about getting me into an affordable vehicle and making sure I knew what I was buying. I would definitely recommend working with Erik and the entire staff and Valley Imports for anyone looking to buy a vehicle. More
Excellent buying experience. Kevin was very honest and helpful. He helped me sift through options that weren't necessarily needed and I ended up with a great car. Top notch experience from a car dealers helpful. He helped me sift through options that weren't necessarily needed and I ended up with a great car. Top notch experience from a car dealership. More
I have now purchased 3 vehicles from Valley Imports and the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kr the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kristen and Erik worked together to help us to determine whether or not we should buy a diesel or gasoline VW. Both are wonderful to work with. I love VALLEY IMPORTS! More