Valley Imports

The 10,000 mile check up was terrific! Zack answered all my questions about "new" 2013 VW Passat. It was raining hard, so he gave a rain check for a "drop in" complete wash and cleanup. I was very satisfie my questions about "new" 2013 VW Passat. It was raining hard, so he gave a rain check for a "drop in" complete wash and cleanup. I was very satisfied with all service personnal More

Konstantin is extremely nice, knowledgeable and friendly person to work with who will walk extra miles to help. Highly recommend! I was looking for a car and really appreciate his help. person to work with who will walk extra miles to help. Highly recommend! I was looking for a car and really appreciate his help. More

We were interested in purchasing an Audi Q5 or Q7 and Valley Imports was the nearest location. I called Erik Swenson to set up a time to test drive a car. The Q5 was a little small so Erik suggested we Valley Imports was the nearest location. I called Erik Swenson to set up a time to test drive a car. The Q5 was a little small so Erik suggested we wait until they were able to get a Q7 in stock. I went back & forth about the color and options and he was so patient with me! The dealership had one on order and Erik described every detail about the car over the phone. It actually arrived a month ahead of schedule. He got most of our information over the phone so when we arrived to pick the car up it only took a short amount of time to finalize the sale. Erik knew every detail about the inside and outside operation of the entire car and was very thorough in teaching. We would highly recommend a salesman with his skill in car sales! More

Tony and the guys in the parts department are great to work with. I get all my Benz and Audi parts shipped from there to my shop in St. Cloud. Always enjoy speaking with them! Never had an issue in 9 yrs. work with. I get all my Benz and Audi parts shipped from there to my shop in St. Cloud. Always enjoy speaking with them! Never had an issue in 9 yrs. Keep up the good work. More

Everyone at Valley Imports was friendly and helpful from the minute I walked in the door. I knew what I was interested in and Joe knew his car facts! He was a joy to work with and made the entire process ef the minute I walked in the door. I knew what I was interested in and Joe knew his car facts! He was a joy to work with and made the entire process efficient and fun so I walked out the door with the car I wanted. Konstantine facilitated the process to make sure nothing was over looked and Joe took time at the end to get my blue tooth set up and my daughter's car seat secured, two things I have never had a dealership help me with. I was extremely impressed with Valley Imports as we are moving to Canada and they knew the rules and regulations of taking the car across the border. Overall it was a fabulous car buying experience, and I wasnt looking forward to it at the start of the day! More

I brought my VW Tiguan in for service after there was a cut in the sidewall of one of my tires and it had an unfixable leak. I did not have an appointment but Brian helped me out right away. With no tire i cut in the sidewall of one of my tires and it had an unfixable leak. I did not have an appointment but Brian helped me out right away. With no tire in stock but one being overnighted I was given a very nice loaner for the night. It was great to be able to get my car fixed and not have to miss work or rearrange my schedule. The customer service that Brian and the whole staff I worked with was exceptional. I will definitely bring my car there for service again in the future. More

Let me say I'm impressed, I had friendly sales agents who were genuinely concerned with watching out for my best interest and spent time and effort on my behalf. I went in looking at the passat already f who were genuinely concerned with watching out for my best interest and spent time and effort on my behalf. I went in looking at the passat already fairly informed but Zach pointed out several thing to me and helped me learn about the vehicle. He was very prompt and all around helpful. Unfortunately when we went to close the valley dealership did not use the costco discount so the price offered compared to another dealer was not competitive (over 2k more, not fully due to costco discount). HOWEVER even though they knew that the price was lower and they weren't likely to get my business, they warned me of some things to look for and were absolutely fantastic, they weren't disgruntled or angry and I intend to have their dealership service my vehicle, which is where the real money is for a dealer anyway. Their team put their best foot forward even though I know it personally impacted their team, the dealership should be proud to have such quality individuals. I visited every dealership and this was the best experience of any of the dealerships in Fargo. More

We've brought our Porsche Cayenne for service to Valley Imports on a few occasions and have always been completely blown away by the amazing service and quality of work. We've always worked with Cor Valley Imports on a few occasions and have always been completely blown away by the amazing service and quality of work. We've always worked with Cory to determine what needs to be serviced and he's always been completely honest and has very good communication throughout the entire process. I can honestly say that I've never had such a great experience anywhere else. When you leave your car at Valley Imports with Cory, it always feels like your vehicle is in great hands and it comes back with a pristine wash and shine. I'd definitely recommend anyone working with Cory Burkhardt in the future! More