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Valley Imports
Fargo , ND
2,890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 04, 2014
OUT OF THIS WORLD CUSTOMER SERVICE my new ML350 was taking longer than expected to arrive at the dealership and I had to turn in my BMW from a previous lease and was without a ride. I my new ML350 was taking longer than expected to arrive at the dealership and I had to turn in my BMW from a previous lease and was without a ride. I was offered a loaner till mine came in, I was expecting a used ride, BUT the gave me a brand new Mercedes to use till mine came in, now that's service and I will never forget my experience. More
by jamie58554
November 04, 2014
Best dealer in town. I was shopping for a new ride for about 5 weeks, had plenty of time to visit many dealers in town and outside the town. Kevin was not aggressive, very I was shopping for a new ride for about 5 weeks, had plenty of time to visit many dealers in town and outside the town. Kevin was not aggressive, very knowledgeable about his products and honest. Spent a lot of time to let me test different cars and made some really professional suggestions about my choices. He did fantastic job taking advantage off all discounts. If I am on the market for the next car it will be from Kevin. Worry free car buying is possible. Thanks Valley Imports! More
by PaulFamily
November 03, 2014
Was very helpful Being from Minneapolis, Kevin Duenwald was very helpful in my purchase of my S5. He even offered to have it delivered to me in the cities, but I was Being from Minneapolis, Kevin Duenwald was very helpful in my purchase of my S5. He even offered to have it delivered to me in the cities, but I was too excited to go drive it myself. I would recommend he and their staff for people that are outside the area. Jim Fernholz More
by jimfernholz
November 03, 2014
A VERY Happy Birthday! My husband and I were looking for a used car as gift to our daughter as a birthday/graduation gift. We found a very nice looking Volkswagon on the we My husband and I were looking for a used car as gift to our daughter as a birthday/graduation gift. We found a very nice looking Volkswagon on the website and went in to meet with Kevin (secretly) to take it for a test drive, etc... Of course Kevin did a fantastic job teaching me about the car and all the safety features and everything that goes along with buying a car. But the best thing Kevin did was help me plan to surprise my daughter with the car. He had the car detailed (looked like new!) and set it just outside the showroom all by itself so when our family 'spontaneously' decided to drive through the car lot, the car immediately caught my daughter's eye and we went up to look at it and there was a card on the seat that said "Happy Birthday". The next day my daughter went in to the dealership and Kevin helped her set up all the features of the car and gave her a tutorial. I definitely recommend Kevin and would look forward to working with him again should the opportunity arise! More
by slindemann
November 03, 2014
Excellent service in aspects of the sale and service I have nothing but praise for Valley Imports and especially Kevin Duenwald. Kevin came in on a Saturday for me to test drive a new Passat (I live 200 I have nothing but praise for Valley Imports and especially Kevin Duenwald. Kevin came in on a Saturday for me to test drive a new Passat (I live 200 miles from this dealership). He found me the color and trim of model I wanted and delivered it to me - in the middle of a snow storm. Fantastic service all the way. Although we now have a VW dealer where I live, I will be going back to Valley Imports because of the great service they offer. More
by blatod
November 01, 2014
Great Experience! I called into the dealership about a Volkswagen Passat on the lot. I met with Tana the next day and after discussing the car, test-drove it and took i I called into the dealership about a Volkswagen Passat on the lot. I met with Tana the next day and after discussing the car, test-drove it and took it home the same day. The entire process was smooth and they were very knowledgable. I also had them put in auto-start and that could not have worked out any better. They are great to work with and highly recommend them! More
by Sean Larson
Employees Worked With
Tana Martin, Kristen Pagel
October 30, 2014
Wasn't really looking.....Came away with a new AUDI!! A great experience from the minute we walked in the door. We asked to speak with someone regarding the Q7 out front and Tana introduced herself as th A great experience from the minute we walked in the door. We asked to speak with someone regarding the Q7 out front and Tana introduced herself as the Audi Specialist. We weren't in any hurry to trade. Hadn't even looked at a Q7 but decided to take a test drive. We were hooked. Tana took the time to show us all of the features and was even willing to located exactly what we wanted. We looked on a Saturday and agreed to make the deal on the following Monday. Took delivery the following Saturday. Smooth transition into a new vehicle. We had a great experience and we would highly recommend them to anyone. More
by maltesemomma88
Employees Worked With
Tana Martin, Kristen Pagel
October 28, 2014
All-around awesome! Erik Swenson is legit!!! By far the best buying experience I've ever had! I was dreading car shopping because of the fast-talking, high-pressure sal Erik Swenson is legit!!! By far the best buying experience I've ever had! I was dreading car shopping because of the fast-talking, high-pressure sales people I've dealt with before. But Erik was super chill, fun, and helpful! I test drove a couple cars, and he was great about explaining the different options and running numbers on leases for me. When I picked up my car, he walked me through every single feature and helped me set up the Bluetooth. This dude's a total pro! I've been nothing but pumped since driving off the lot! Absolutely love my new car! More
by grnbflo
Employees Worked With
Erik Swenson, Gordy Brustad, Matt Walz
October 22, 2014
Exceeded my expectations by leaps and bounds! This experience was great from start to finish! As soon as we walked into the dealership, Tana greeted us with a smile and offered to help us through This experience was great from start to finish! As soon as we walked into the dealership, Tana greeted us with a smile and offered to help us through the entire process. We were able to find a car that not only met our needs but surpassed our wants, and all for a great price! I was overly impressed with their level of service and knowledge of their products. When it came time to work out all the details, Kristen was great at breaking down all the additional options and answering all of our questions! This was a wonderful experience and I would recommend them any day! More
by busygirl1
Employees Worked With
Tana Martin, Kristen Pagel
October 21, 2014
Friendly and efficient service I found a car I was interested in on carsoup.com and emailed the dealership to see if it was still available. Erik Swenson called right away the next I found a car I was interested in on carsoup.com and emailed the dealership to see if it was still available. Erik Swenson called right away the next morning to give me more information and set up an appointment. This was my first experience buying a car and Erik was very helpful, friendly and efficient. The whole experience went much more smoothly than expected! More
by Kate Anderson
Employees Worked With
Erik Swenson, Matt Walz
