
Valley Imports
Fargo , ND
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First New Car My first car that I purchased after college was from Valley Imports. Kevin Duenwald was very patient with me and helped explain the whole process from My first car that I purchased after college was from Valley Imports. Kevin Duenwald was very patient with me and helped explain the whole process from the test drive to financing. He was very knowledgeable about how to set up all the electronics in the car and connect the address book in my phone to the car. Great services all around! More
"Happy, Happy, Happy" - thanks to Kevin Duenwald and his easy going, non-pressure, knowledgeable style and salesmanship. What started as a simple handshake & test drive one thanks to Kevin Duenwald and his easy going, non-pressure, knowledgeable style and salesmanship. What started as a simple handshake & test drive one Monday morning, ended with a beautiful Touareg purchase and 2 very happy customers that very same day. Kevin was awesome and the "driving" force behind our decision to buy this vehicle and we couldn't be happier with the overall experience! Kudos to Kevin & Valley Imports :) More
reference point for customer service Kevin Duenwald was fantastic to work with. We purchased our second vehicle from Valley Imports and it won't be the last. Kevin and Valley Imports tr Kevin Duenwald was fantastic to work with. We purchased our second vehicle from Valley Imports and it won't be the last. Kevin and Valley Imports truly understand what customer service is all about. From working out the details on our trade in and handling all the paperwork for the financing we couldn't be happier. We highly recommend this dealership! Kenny and Kristen Anderson More
Excellent customer service Excellent service; would recommend without reservations. Kevin helped me out at every step and offered better prices than anybody in the area. Overal Excellent service; would recommend without reservations. Kevin helped me out at every step and offered better prices than anybody in the area. Overall positive experience More
OUT OF THIS WORLD CUSTOMER SERVICE my new ML350 was taking longer than expected to arrive at the dealership and I had to turn in my BMW from a previous lease and was without a ride. I my new ML350 was taking longer than expected to arrive at the dealership and I had to turn in my BMW from a previous lease and was without a ride. I was offered a loaner till mine came in, I was expecting a used ride, BUT the gave me a brand new Mercedes to use till mine came in, now that's service and I will never forget my experience. More
Best dealer in town. I was shopping for a new ride for about 5 weeks, had plenty of time to visit many dealers in town and outside the town. Kevin was not aggressive, very I was shopping for a new ride for about 5 weeks, had plenty of time to visit many dealers in town and outside the town. Kevin was not aggressive, very knowledgeable about his products and honest. Spent a lot of time to let me test different cars and made some really professional suggestions about my choices. He did fantastic job taking advantage off all discounts. If I am on the market for the next car it will be from Kevin. Worry free car buying is possible. Thanks Valley Imports! More
Was very helpful Being from Minneapolis, Kevin Duenwald was very helpful in my purchase of my S5. He even offered to have it delivered to me in the cities, but I was Being from Minneapolis, Kevin Duenwald was very helpful in my purchase of my S5. He even offered to have it delivered to me in the cities, but I was too excited to go drive it myself. I would recommend he and their staff for people that are outside the area. Jim Fernholz More
A VERY Happy Birthday! My husband and I were looking for a used car as gift to our daughter as a birthday/graduation gift. We found a very nice looking Volkswagon on the we My husband and I were looking for a used car as gift to our daughter as a birthday/graduation gift. We found a very nice looking Volkswagon on the website and went in to meet with Kevin (secretly) to take it for a test drive, etc... Of course Kevin did a fantastic job teaching me about the car and all the safety features and everything that goes along with buying a car. But the best thing Kevin did was help me plan to surprise my daughter with the car. He had the car detailed (looked like new!) and set it just outside the showroom all by itself so when our family 'spontaneously' decided to drive through the car lot, the car immediately caught my daughter's eye and we went up to look at it and there was a card on the seat that said "Happy Birthday". The next day my daughter went in to the dealership and Kevin helped her set up all the features of the car and gave her a tutorial. I definitely recommend Kevin and would look forward to working with him again should the opportunity arise! More
Excellent service in aspects of the sale and service I have nothing but praise for Valley Imports and especially Kevin Duenwald. Kevin came in on a Saturday for me to test drive a new Passat (I live 200 I have nothing but praise for Valley Imports and especially Kevin Duenwald. Kevin came in on a Saturday for me to test drive a new Passat (I live 200 miles from this dealership). He found me the color and trim of model I wanted and delivered it to me - in the middle of a snow storm. Fantastic service all the way. Although we now have a VW dealer where I live, I will be going back to Valley Imports because of the great service they offer. More
Great Experience! I called into the dealership about a Volkswagen Passat on the lot. I met with Tana the next day and after discussing the car, test-drove it and took i I called into the dealership about a Volkswagen Passat on the lot. I met with Tana the next day and after discussing the car, test-drove it and took it home the same day. The entire process was smooth and they were very knowledgable. I also had them put in auto-start and that could not have worked out any better. They are great to work with and highly recommend them! More