Valley Imports

The most fantastic car buying experience I've ever had. I've purchased many vehicles in my time but have never had the type of service that Erik provided. He was ready for us when we arrived, walked us thro I've purchased many vehicles in my time but have never had the type of service that Erik provided. He was ready for us when we arrived, walked us through everything to include hands on instruction of the accessories of the car, and even gave us a tour of the service center. More

Super experience thanks to a superb salesman! Just bought a new VW Jetta. Aaron was awesome. He provided quick, clear and accurate responses to my questions while I was shopping. He bent over b Just bought a new VW Jetta. Aaron was awesome. He provided quick, clear and accurate responses to my questions while I was shopping. He bent over backwards to get the car to me in a city 245 miles from Fargo putting in a 12 hour plus day to get the job done. And since I was buying sight unseen, he spent the time to make sure I became familiar with the car before leaving it with me. My kind of salesperson... relaxed, not pushy, knowledgeable yet humble, patient, friendly. He genuinely wants to know what the customer wants and will do whatever it takes to deliver. Amazing service! More

Kevin Duenwald worked hard to meet my needs and schedule. Kevin bent over backwards to get me the car I wanted. They didn't have it in stock but he found it and had it delivered to me in a few days. This is t Kevin bent over backwards to get me the car I wanted. They didn't have it in stock but he found it and had it delivered to me in a few days. This is the third car I have bought from Valley Imports and it will not be my last. The service department has always taken great care of me and met my schedule which is important since I don't live in Fargo. More

Excellent experience with Kevin Duenwald Wonderful experience and excellent service. Kevin Duenwald gave dedicated attention to me and took the time to en sure I got the car I wanted. When I Wonderful experience and excellent service. Kevin Duenwald gave dedicated attention to me and took the time to en sure I got the car I wanted. When I changed my mind two days later after I had alead driven off in a new Passat, he willfully helped me switch to a different trim that had other features I wanted. Thank you Kevin. The entire Valley Imports team is wonderful and the experience was exceptional. More

Someone was using my vehicle while at this service center My Mercedes Benz GL 450 was towed from Bemidji to this service center (being the closest). By the time we picked up the vehicle about 3 weeks later, t My Mercedes Benz GL 450 was towed from Bemidji to this service center (being the closest). By the time we picked up the vehicle about 3 weeks later, the gas tank that was full was empty, the wind shield was broken and the inside of the vehicle was thrashed. I spoke with Steve, the manager, he told me the vehicle was only driven about 4 miles while in their possession. That tells me he doesn't have control over his staff and over the vehicles at this dealership. I'm waiting and watching to see how this manager and dealership correct their wrong doings. More

Tana Martin is fantastic! What a great experience to be treated so very special while looking for a new vehicle! I found my new Audi Q5. Tana answered all of my questions, show What a great experience to be treated so very special while looking for a new vehicle! I found my new Audi Q5. Tana answered all of my questions, showed me the features, and patiently let me decide on my own time frame. The respect she showed me as a female customer was sure refreshing. Her knowledge of the suv surpassed all others, and know that I will be able to call for any questions I might think of, and there were plenty! Outstanding dealership, quality product, and tops in staff! Happy to say I found the best dealership in Fargo! More

What an awesome experience Tana and Kristen were awesome! They guided me in the right direction the whole way since it was my first car buying experience. They knew what they we Tana and Kristen were awesome! They guided me in the right direction the whole way since it was my first car buying experience. They knew what they were talking about and made me feel comfortable. I really love my new 2012 VW Passat! More

Kevin is just amazing! A fine professional! I walked into Valley Imports admittingly looking kind of confused/lost. Kevin introduced himself with a smile and a question, "Can I help you find som I walked into Valley Imports admittingly looking kind of confused/lost. Kevin introduced himself with a smile and a question, "Can I help you find something?" Already knowing what vehicle I wanted (2014 Audi Q5), I didn't want to be pushed or haggled, and it was like Kevin could see my defenses were up. What impressed me most was when he said "I normally handle Internet Sales, but let's see what we can find for you". His calm demeanor and polite attitude made it easy for me to relax and be honest. Each time I mentioned what I did and didn't want, he was motivated to look at different options for me. He showed me exactly what he was doing on his computer, made phone calls right in front of me, and explained everything without using confusing terms and jargon. He was never aggressive, and I could tell he wanted me to walk away satisfied (he kept asking me if this was really what I wanted). I would recommend Kevin to any potential customer of Valley Imports. More

My Kevin Duenwald, Valley Motor Vehicle Experience About a year ago last March, I purchased a 2013 Passat TDI from Kevin Duenwald at Valley Motors in Fargo, North Dakota. Since I live 160 miles from Fa About a year ago last March, I purchased a 2013 Passat TDI from Kevin Duenwald at Valley Motors in Fargo, North Dakota. Since I live 160 miles from Fargo, appointments and arrangements were made over the internet site and by phone. The test drive experience was educational and personal. There was not a rush. The customer service including financing and new car service was excellent. What was more important, given my distance from service, was Kevin's promise of service and the delivery of that service when conditions required personal service. I really did receive excellent service from Valley Motors and Kevin Duenwald. More

Kevin is absolutely awesome We could not ask for better assistance in the purchase of a driving experience (Porsche Cayenne). In all prior automobile (although the Cayenne is mor We could not ask for better assistance in the purchase of a driving experience (Porsche Cayenne). In all prior automobile (although the Cayenne is more than just a car), I have never had the service and knowledge Kevin provided. He is the best. and the dealership has an amazing lineup of brands. More