Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Imports
Fargo , ND
2,894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,894 reviews
June 30, 2015
Great Customer Service I had our vehicle in for service and Ashley went above and beyond to make sure we got done quickly and for the right price. She also took care of a pr I had our vehicle in for service and Ashley went above and beyond to make sure we got done quickly and for the right price. She also took care of a problem with a leaky tire for free. Treated us like we really mattered. Thanks More
by Porscheguy
Employees Worked With
Ashley Overby
June 03, 2015
Great car buying experience! Ryan is one of the best car sales associates we have ever encountered. He was the only one in two days of visiting car lots that actually came out an Ryan is one of the best car sales associates we have ever encountered. He was the only one in two days of visiting car lots that actually came out and visited with us. He was friendly and personable and very patient with our decision-making process. Ryan did an excellent job of answering our questions and when he didn't know an answer, he made sure to find out! Ryan did a perfect job of following up with us as his follow up notes were frequent enough to keep us in contact but not over-bearing. He never once made us feel pressured about buying a car. He was very thorough in going over features of our new vehicle. I would recommend Ryan to anyone looking at buying a vehicle! Top notch service! We also thoroughly enjoyed working with Michelle through the financing process - so friendly and thorough. Not at all intimidating or overbearing! All around a terrific experience! More
by debbi
Employees Worked With
Michelle Alm, Ryan Fischer
May 28, 2015
Hats off to Valley Imports! I began the process of looking for a new car several months ago and got in touch with Erik early on to come in and test drive a couple cars. He was ve I began the process of looking for a new car several months ago and got in touch with Erik early on to come in and test drive a couple cars. He was very knowledgeable about the cars and was not pushy when it came to buying a car. I am usually pretty busy working and Erik was very accommodating working with my schedule. Erik was a great help when it finally came time to order my Mercedes-Benz C300 just the way I wanted it. When it was time to pick up the car Erik did a great job of walking me through the features and how to operate them, I couldn't be happier with my car and the experience I had at Valley Imports. Armin helped out explaining all the financing and warranty information and made himself available to contact him if I had any questions. Thank you Valley Imports for a great experience and I would highly recommend them to anyone looking to buy a car. More
by LGaugs
Employees Worked With
Erik Swenson, Armin Arnautovic
May 25, 2015
Valley imports Fargo is the way to go Valley imports and their staff have been exceptionally wonderful to every degree- i will buy another car from them and no one else- they are exception Valley imports and their staff have been exceptionally wonderful to every degree- i will buy another car from them and no one else- they are exceptional More
by twetsch
Employees Worked With
kristen Pagel in financing, Tana Martin
May 22, 2015
Outstanding Customer Service Tana Martin, Kristen Pagel, Michelle Alm, and the rest of the Valley Imports crew helped me find exactly the right car for me. They helped me weigh my Tana Martin, Kristen Pagel, Michelle Alm, and the rest of the Valley Imports crew helped me find exactly the right car for me. They helped me weigh my options and find a car and finance plan that suited me. I would highly recommend this dealership to anyone looking for a great, friendly car buying experience. More
by Hooligan119
Employees Worked With
Tana Martin, Kristen Pagel, Michelle Alm
May 22, 2015
They made it right! I had been looking to trade off my Volkswagen minivan for a couple of months. Tania was patient with me and kept in contact. Not too much not too litt I had been looking to trade off my Volkswagen minivan for a couple of months. Tania was patient with me and kept in contact. Not too much not too little. They got me into the vehicle I liked at the price I needed. Some challenges were experienced on the paperwork side but Michelle made it smooth and painless as possible making me feel that they weren't as happy either with the issues. Definitely work with them again! More
by SilverLilly
Employees Worked With
Tana Martin, Kristen Pagel, Michelle Alm
May 21, 2015
Great people & easy to work with I had a great experience at Valley Imports - I recently purchased a new Audi Q7. I have worked with them in the past on previous vehicles and have ne I had a great experience at Valley Imports - I recently purchased a new Audi Q7. I have worked with them in the past on previous vehicles and have never had any issues. They have excellent customer service in all of their departments. Tana was my salesperson; she is easy to get along with, very knowledgeable about the Audi line of vehicles, helpful, courteous, and doesn't give you the hard sell. She is truly interested in finding the right car for you. Tana answered all of my questions and did a very thorough job of going through the new vehicle with me. I worked with Michelle to do the financing - she was great and explained what every document was that I signed. I feel like Greg gave me a good deal on my trade in and I believe I got the best price on my new vehicle. I am very happy being a customer of Valley Imports and I will be their customer for life. More
by Audi Customer for Life
Employees Worked With
Tana Martin, Greg Wicken, Michelle Alm
May 11, 2015
Awesome Sales Rep!!! Ismar was great to work with! He had a great approach with no pressure from the moment we said Hi to the moment he handed us the keys. Great experien Ismar was great to work with! He had a great approach with no pressure from the moment we said Hi to the moment he handed us the keys. Great experience and I would love for him to help me with my next car purchase! He was very informative and did a great job answering all our questions. He made sure that we understood the car front to back before leaving the lot. More
by Melissa
Employees Worked With
Ismar Fazlovic
April 28, 2015
Very Helpful! Ryan was very helpful while we were shopping for a new car. Ryan's 'no pressure' approach to sales made for a very stress-free customer experience. Ryan was very helpful while we were shopping for a new car. Ryan's 'no pressure' approach to sales made for a very stress-free customer experience. Ryan was knowledgeable and honest, and made a point to answer all our questions. Ryan also made sure to follow through with us during our interaction. I would highly recommend Ryan. More
by Mike
Employees Worked With
Ryan Fischer
April 23, 2015
Suprisingly excellent. Being from Duluth, we had only purchased cars from local dealers. When they could not find the particular model and features I was looking for we wid Being from Duluth, we had only purchased cars from local dealers. When they could not find the particular model and features I was looking for we widened our search. After extending our search to 500 miles, we found a 2008 Aspen with low miles and a bench seat, just what we were looking for. Buying a car from 250 miles away is harrowing to say the least. Erik Swenson made it easy. He answered questions, explained policy and send us many pictures - even created a quick video. I have a thing about rust and this body type tends to rust. Erik took extra time to take photos of all the problem area. There was never a time through out the entire process that he pushed us to make a decision. When we said we were coming out to look at it, he pulled it off the lot and held it while we drove the 4 1/2 hours to get there. The car was everything he said. Rust was very minimal and we left with the car later in the afternoon. He even stayed after the dealer closed to ensure that the deal was done and that we were happy. I would buy from him again Not much more to say. If you are looking for a car, locally or from a distance, I think Erik is a salesman you can trust. More
by DULUTH
Employees Worked With
Erik Swenson
