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Valley Imports

Fargo , ND

4.9
2,880 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,880 reviews

October 24, 2015

Very very Easy and quick transaction Great experience with the salesman Eric Swenson and Mr. Arman in finance. Everything was perfect!!!!!!!!!! Delivery of my 2016 outlander was super More

by dickinson2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Mr. Milton" (driver who delivered my car &his partner) VERY NICE PEOPLE, Erik Swenson
Oct 30, 2015 -

Valley Imports responded

Good afternoon, we are so pleased to hear about your wonderful experience you had with Erik, Arman and the drivers who delivered your Outlander! Hope you are enjoying your new 2016 Outlander and if you have any questions at all that come up please don't hesitate to call Erik or our Management staff to help you out. We are here to help always! Have a wonderful day and enjoy your Outlander!

October 16, 2015

my wonderful 2016 jetta Erik Swenson did a wonderful job answering all my questions and sourcing the blue jetta i wanted. I have had it for a week and he has answered all the More

by Grethe / Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz
Oct 30, 2015 -

Valley Imports responded

Congratulations on your Jetta and Thank you for the 5-star review! We are so happy to hear that your experience at Valley Imports was positive and that you had a wonderful time with Erik and appreciated his hard work from start to finish and beyond. We strive to make every experience memorable and do what we can to build a long-lasting relationship with each individual person. Our reward is customers like you who appreciate the way we do business in and out our community. If you ever have any more questions regarding your Jetta please contact Erik directly or our management staff for help!! Also don't forget us for all of your parts and service needs as well! Hope you have a wonderful day and enjoy your new Jetta!

October 16, 2015

Erik Swenson is AWESOME! This was the second time that we worked with Erik Swenson and both experiences were equally great! We arrived at the dealership while he was out for h More

by FNTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Oct 30, 2015 -

Valley Imports responded

We are so very happy to hear about how wonderful both of your experiences was with Erik have been! We hope that you are enjoying your new ride. We really enjoy building these long-lasting relationship with our customers. Also please keep us in mind for all of your service and parts needs! If you have any questions at all please don't hesitate to call Erik or our management staff for help! Thank you for taking your time in writing us an amazing 5 star review! Have a WONDERFUL day and congratulations on your new purchase!

October 16, 2015

No pressure sales pitch only great product knowledge sold me Erik Swenson was very personable while helping me in my first experience buying a Mercedes Benz. He also answered all of my questions and took a lot o More

by Jim and Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Michelle Alm, Jennifer Voorhees
Oct 30, 2015 -

Valley Imports responded

Jim and Julie, Thank you for the positive feedback!! We hear nothing but great things about Erik and it's wonderful to know that he treats all of his customers with the same respect, no matter what! We do what we can to maintain the customer experience and satisfaction every customer deserves! Sales or Service, we'll meet or exceed your expectation(s) every time! Feel free to reach out to Erik or our Management team at any time with concerns or questions and remember us for all of your service needs. Hope you are enjoying your new vehicle!

October 15, 2015

Easy, quick and enjoyable Anyone that has gone through the new vehicle buying business and been frustrated has clearly never gone to see Erik Swenson at Valley Imports. He resp More

by Slauwers31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Michelle Alm
Oct 15, 2015 -

Valley Imports responded

First off we want to Thank you for taking the time to write a wonderful review with such kind words for Erik and our Staff here at Valley Imports! We want to make sure that each and every customer is more them comfortable and fell like they are talking with a friend rather than a sales consultant. We hope you are loving your new vehicle and if you have any questions or anything comes up please feel free to give Erik or our management staff a call. Enjoy your new vehicle and Thank you again for the 5 star review!

October 15, 2015

Honesty, professionalism, no pressure I just had the best car sales, and trade in, experience I have had in 25 years. From the salesman (Nic) to the appraiser on my trade in, as well as More

by Skeeter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Goettle
Oct 30, 2015 -

Valley Imports responded

Congratulations on your new vehicle and Thank you for taking the time to write us a great review! We are excited to hear that your experience at Valley Imports was positive and that you recognized Nic's hard work from start to finish. At Valley Imports, we strive to make every experience memorable and do what we can to build a long-lasting relationship with each individual person. Our reward is customers like you who appreciate the way we do business in and out our community. If you ever have any questions regarding your vehicle please contact our Management staff or Nic directly! Also don't forget us for all of your parts and service needs as well! Hope you have a wonderful day!

October 10, 2015

Stranded On the Road Our MB/Sprinter has not been reliable in our travels - damage codes, faulty sensors, A/C runs hot sometimes, transmission issues, limp mode, etc. Afte More

by stranded
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mackner
Oct 15, 2015 -

Valley Imports responded

We are so very pleased to hear how well you were treated by Brian and our service department. Happy we could help you out and get you on your way as fast as we could knowing the problems have been resolved.Thank you for the great review and we hope your travels back to Michigan were safe and trouble free.

October 03, 2015

Great Experience!!! Eric did a great job helping me to pick out the right car for me! He was very knowledgeable and had the answers to our questions! I definitely would r More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Armin Arnautovic
Oct 15, 2015 -

Valley Imports responded

Jodi, Congratulations on your new vehicle again and Thank You for your great review. We are so happy to hear that you had a great experience here at Valley Imports and with Erik! If you have any questions feel free to call Erik or our Management staff for help! Enjoy your new Vehicle.

September 27, 2015

Very good experience Tana worked with us. She was pleasant, fun and courteous. She also knew everything there was to know about the cars. She was never pushy and follow More

by Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin
Sep 29, 2015 -

Valley Imports responded

We are so happy and pleased to hear how wonderful your experience was with Tana! Our customers are our first priority always. We want to make your experience here at Valley Imports is wonderful one and making sure you know everything about your new car before pulling out of the lot is a must. We want your new car to not be a hassle or scary we want you to feel extra comfortable when driving away! If you ever have any questions at all please don't hesitate to call Tana or our management staff for help! Thank you for taking your time in writing us an amazing 5 star review!

September 18, 2015

Pleasant, friendly Nic was easy to work with and helpful in answering questions. We found the vehicle we'd been searching for at valley imports and the sale was hassle-f More

by Firecat234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Nic Goettle
Sep 21, 2015 -

Valley Imports responded

Thank you so much for a wonderful review! We are very happy to hear you had a great experience with Nic and how well he took care of you. Thank you again for your purchase, we truly value you as a customer. If you have any questions please contact Nic or our Management staff to help you out. Have a wonderful day!

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