Valley Imports
Fargo , ND
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Nothing to be afraid of I've always hated buying vehicles from dealerships. The pressure, the waiting, the feeling of being another commission check. Not at Valley Imports an I've always hated buying vehicles from dealerships. The pressure, the waiting, the feeling of being another commission check. Not at Valley Imports and more specifically not with Robbie Seaman. Don't let his age fool you, Robbie is professional, knowledgeable, and he respects that your time is valuable. I never felt pressured to buy something I didn't need and I felt he GENUINELY wanted to make me happy, not just earn a sale. The entire team at Valley was so helpful. Robbie made sure I knew exactly what was happening every step of the way and why. By the time I drove off the lot in my new car, I was beyond confident in my purchase and extremely happy with every step of my experience. More
First Class Customer Service My wife and I purchased a 2018 VW Atlas on 2/17/18. We had a good idea of what we were looking for and Valley Imports had exactly it. Our purchase My wife and I purchased a 2018 VW Atlas on 2/17/18. We had a good idea of what we were looking for and Valley Imports had exactly it. Our purchase was one of the easiest, most enjoyable auto purchases we’ve made. We live in Bismarck, and I contacted Erik Swenson on Friday about the vehicle we ended up buying; it was new tothe lot and didn’t have pictures, etc. yet. Erik was generous with his time, and sent a quick video to introduce himself and provide a quick video tour of the vehicle we were looking at. We slept on the choice Friday night, and contacted Erik Saturday morning to let him know that we wanted to go ahead with the purchase. Erik was off Saturday, but arranged for pickup of the vehicle, had the vehicle washed, full of gas, and waiting for us. Erik was also there waiting when we pulled in from Bismarck. I let him know that I respected his day off and understood if he couldn’t be there for delivery, but he assured me he had the time and wanted to be there. When we got there, he took the time to go through the vehicle front-to-back and show us all the systems. It was great that Erik had this vehicle as a personal one himself; he was very knowledgeable on it. I also really appreciated when Erik called later in the week, to follow up and make sure everything was going well with the new car. Throughout the process, we never felt pressured. Erik was awesome, and Todd, who handled our paperwork, was efficient helping us with paperwork and financing. Both very nice people. Thank you for the great experience. When it comes time for our next vehicle purchase, or we have the opportunity to recommend a dealership, you guys will definitely be at the top of our list. Nick and Jess Thompson Bismarck, ND More
Purchase Marshall went above and beyond to help me purchase my summer car, he was very knowledgeable, and very professional. I would highly recommend him if yo Marshall went above and beyond to help me purchase my summer car, he was very knowledgeable, and very professional. I would highly recommend him if you are looking to buy More
Excellent I am the kind of person that does not like to go to a dealership because the sales people are very pushy and just want to get you in and out. My exper I am the kind of person that does not like to go to a dealership because the sales people are very pushy and just want to get you in and out. My experience with valley imports has been the best experience I have ever had. From start to finish the process was very easy and most importantly clear and to the point. I told Erick what I wanted and what I could do and he listened to me until I was done , is when he said I have the perfect car for you. I want to thank everyone one at valley imports for the excellent job . John Verdugo More
Superb Customer Service!!! Erik responded to my inquiry right away and even sent me a video tour with the car I was inquiring. Very helpful when I visited for the test drive and Erik responded to my inquiry right away and even sent me a video tour with the car I was inquiring. Very helpful when I visited for the test drive and I didn't feel pressured or pushed to buy the car right away. After the purchase, I still got an email from him asking how was the car etc. Something I didn't experience from other dealership. They still care even after the sell. And also with Matt, he was very thorough in explaining the payment details and is attentive to my credit needs. Highly recommended! More
Excellent experience!! I had a lot of anxiety about going through the whole car purchase thing, but Erik was so thorough and personable from the moment i walked in, all my I had a lot of anxiety about going through the whole car purchase thing, but Erik was so thorough and personable from the moment i walked in, all my anxiety melted away. And by the time it was finished I was wondering can this great experience be real? Thank you for the great service! I wouldnt hesitate to recommend Erik or Valley Imports. More
Valley Imports offers best selections. My experience with Valley Imports was amazing. I had my ML550 serviced at Valley Imports Fargo. My car care representative was very professional, atte My experience with Valley Imports was amazing. I had my ML550 serviced at Valley Imports Fargo. My car care representative was very professional, attentive to my needs, and most importantly explained the service standards. I did purchase a 3 year prepaid maintenance from Matt Walz. He was friendly and knowledgeable. Thank you. More
Tana was incredible!! Spending a great deal of money was never so easy. Completely painless and treated like a king. Delivering my vehicle was the iceing on the cake. Spending a great deal of money was never so easy. Completely painless and treated like a king. Delivering my vehicle was the iceing on the cake. More
Great experience Even though I didn't buy from them this was a very good experience. Erik sent me all the info I needed and even sent me a video showing the car and a Even though I didn't buy from them this was a very good experience. Erik sent me all the info I needed and even sent me a video showing the car and all the features. Couldn't ask for more. Next time I am in the market for a car will definitely look them up even though they are a long distance from me. Highly recommend. More
Great staff all around I recently purchased a used Porsche Cayenne. Couldnt ask for more. Very freindly and knowledgeable employees. Everything went extremely smooth. I I recently purchased a used Porsche Cayenne. Couldnt ask for more. Very freindly and knowledgeable employees. Everything went extremely smooth. I will definitely return and hope to work with the same people next time. THANKS SO MUCH!! More