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Valley Imports

Fargo , ND

4.9
2,881 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,881 reviews

September 07, 2018

oil useage the oil consumption on my A6 has not been solved yet but the team at Valley always listen, get my car in and do all they can to solve the issue More

by SHILDRE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Erik Quenzer
September 07, 2018

Great Service Always great prompt service! I’ve never had a problem getting my car in when it works for me, they keep you up dated with text msg and a video of the More

by JeriJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
September 01, 2018

First Class Treatment The entire team at Valley Imports was awesome from the beginning of the process to the end. Erik Swenson was amazing to work with, he makes the experi More

by Stonewall35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz
August 29, 2018

Always a great experience! The team at Valley Imports has always been great to us! Whether it's a test drive, buying a vehicle, or an oil change Valley Imports has made sure I' More

by Vehicle enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Matt Walz
Sep 04, 2018 -

Valley Imports responded

Thank you for the kind words and for choosing to become a member of our Valley Imports family! Thank you for recognizing Valley Imports dedication to our customers. We are so glad that you had a great experience and look forward seeing you again soon!

August 28, 2018

Great experience! Erik was very informative and personal on his approach to assisting me with the purchase of my new Q7. I would recommend him to anyone looking for a More

by working mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Sep 04, 2018 -

Valley Imports responded

We are so pleased to hear how awesome things went for you with Erik! Thank you for the great review and the business we truly appreciate it and hope you are enjoying your new vehicle! If you happen to come across any questions at all please don't hesitate to give Erik or our management staff a call! Enjoy!

August 28, 2018

Awesome experience! 10/10 would recommend Erik! Made the whole car buying experience super easy and answered all of our questions! Really went above and beyond to make su More

by kurky23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Ashley Overby
Sep 04, 2018 -

Valley Imports responded

We are so pleased to hear how awesome things went for you with Erik! Thank you for the great review and the business we truly appreciate it and hope you are enjoying your new vehicle! If you happen to come across any questions at all please don't hesitate to give Erik or our management staff a call! Enjoy!

Sep 04, 2018 -

Valley Imports responded

We are so pleased to hear how awesome things went for you with Erik! Thank you for the great review and the business we truly appreciate it and hope you are enjoying your new vehicle! If you happen to come across any questions at all please don't hesitate to give Erik or our management staff a call! Enjoy!

August 23, 2018

Eric Swenson is someone that does things the right way. I bought a vehicle from Eric and he did whatever he could to make the experience run as smooth as possible. He answered every question I could come u More

by codyjochim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Sep 04, 2018 -

Valley Imports responded

Thank you for the kind words and for choosing to become a member of our Valley Imports family! Thank you for recognizing Erik's dedication to Valley Imports and his customers. We know that he is a valuable part of our team and we are so glad that you had a great experience and look forward seeing you again soon!

August 16, 2018

Pleasantly Surprised Erik Swenson was an accommodating and helpful salesman who exceeded my expectations. He worked around several of my family's time constraints to prov More

by JMfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Aug 16, 2018 -

Valley Imports responded

Thank you for feedback, Erik Swenson is a awesome sales person. We here at Valley Imports appreciate you our valued customers

July 22, 2018

Terrible Service man Cory was very rude talked down to me like I didn’t know what was going on. When they want to guess and tell you that you have to pay for More

by Racer74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Burkhardt
Jul 23, 2018 -

Valley Imports responded

Thank you for bringing this to our attention. We certainly don't make "throwing parts at a car" a common business practice and if we are not 100% sure what the remedy is, but have a strong suspicion, we contact our customers and give them a completely transparent explanation before we proceed. Occasionally, customers don't give us all the information we need regarding what they have done to their vehicle or how they may have modified it. This makes everyone's job a little harder..............if you would like to discuss this with our General Manager, Jeff Richmond, please contact him at 701-356-8685.

July 19, 2018

Professional and patient Valley Imports is a first class dealership and Erik was patient and responsive in dealing with the questions on the vehicle we were considering buying More

by dame47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Aug 16, 2018 -

Valley Imports responded

Thank you for your feedback. We are happy you enjoyed your experience at Valley Imports!

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