Valley Imports

First service experience with Valley Imports Everyone is very friendly and helpful. We ended up waiting an extraordinary amount of time for an oil change, but they made it right and were extreme Everyone is very friendly and helpful. We ended up waiting an extraordinary amount of time for an oil change, but they made it right and were extremely apologetic for making us wait. I live 180 miles from Valley Imports, and made an appointment a week prior. They sent two reminders, making me feel ensured that the 2.5 hour drive wasn't going to be wasted. The shop was very clean, and the work areas were well kept, which made me feel confident that they cared about their work. More

great job, great customer care Great care, great speedy customer service, went above and beyond. Cory was awesome! Will continue to patronize Valley Imports and purchase vehicles Great care, great speedy customer service, went above and beyond. Cory was awesome! Will continue to patronize Valley Imports and purchase vehicles in future. Great job! More

First automobile purchase with Valley These guys are so good. My wife needed a "new" vehicle. We went to Fargo that weekend to specifically shop, not purchase, a car. My wife wanted to t These guys are so good. My wife needed a "new" vehicle. We went to Fargo that weekend to specifically shop, not purchase, a car. My wife wanted to take some time, see some different makes and models, and take the time to make an informed decision. We made sure that all of the salesmen that we talked to knew this up front. The first dealership we stopped at took a long time to set up a test drive, lots of paperwork to go through, and the salesman seemed extremely annoyed and short after the test drive, when he tried to close the sale and we reiterated that we were not spending any money that day, only researching. He actually walked away and left us when we told him that! He also lied, saying that the car we were looking at was a local one-owner trade, when it turned out that it was a rental from Denver. After that poor experience, we stopped at Valley to return some parts from the shop my son worked at. We didn't even consider a VW prior to stopping. While we were there, we saw a brand new Tiguan, and were impressed with the pricing. Steve was extremely polite and fun to work with, and even brought over a used Tiguan for us to test drive. He didn't put any pressure on us, and didn't pry into our finances like the first dealership seemed obsessed on. We ended up purchasing a used Tiguan from Valley, and had the absolute best car buying experience I have ever had. I would HIGHLY recommend this team, they know what "customer service" means, and give just as much attention to a family buying a used car as the guy buying the expensive Porsche. Well done, guys. More

Excellent salesman Steve is a great guy to work with. He doesn't put any pressure on you as a customer, and does a great job understanding your needs. He cares just as Steve is a great guy to work with. He doesn't put any pressure on you as a customer, and does a great job understanding your needs. He cares just as much about a used car sale to a family as he does a high-end sports car sale. He made us feel important and comfortable about the whole process. Honestly the best car buying experience we've had. More

Always exceeds my expectations Great service and outstanding staff. Worked around my schedule and completed the work on my Audi in the promised timeframe. I would highly recommend Great service and outstanding staff. Worked around my schedule and completed the work on my Audi in the promised timeframe. I would highly recommend their work. More

Went in for my 20,000 mike service I called my sales person Tana Martin to set up the appointment. She had everything all set up for me so when i got there i just dropped my car off and I called my sales person Tana Martin to set up the appointment. She had everything all set up for me so when i got there i just dropped my car off and took the courtesy vehicle to work. More

Service review Awesome job and performance and attitude. Thank you..keep found it. Responsible and accurate in their assessment. Punctual and respectful to people a Awesome job and performance and attitude. Thank you..keep found it. Responsible and accurate in their assessment. Punctual and respectful to people and colleagues. Thanks. More

Mayo Clinic for Cars Taking your car to the Valley Import Service Center is like taking your car to the Mayo Clinic for cars, it was all super professional!!! Taking your car to the Valley Import Service Center is like taking your car to the Mayo Clinic for cars, it was all super professional!!! More

Dan is greatest technician I have ever worked with Best dealership experience I've ever had. It was as if the technician treated the car as if it was his own. I really got an in depth veiw of how my ca Best dealership experience I've ever had. It was as if the technician treated the car as if it was his own. I really got an in depth veiw of how my car operates and what was all involved with the recall work performed. Michelle was also extremely helpful in explaining what the recall involved and in scheduling my service visit. More