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Valley Imports

Fargo , ND

4.9
2,874 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,874 reviews

September 11, 2018

Very pleasant. Great, professional and friendly staff. Salesman went over all aspects of my new vehicle. He made sure that I understood everything. I love my new Atl More

by REMEBAUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Joel Baumgartner, Todd Potulny
Sep 12, 2018 -

Valley Imports responded

We are extremely happy that you are enjoying your new Atlas! thank you so much for the 5 star review!!

September 10, 2018

Used vehicle purchase I had a wonderful experience during the purchase of my used SUV. The sales staff were courteous, knowledgeable and helpful. They stood by the promises More

by ELORENZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Michelle Alm, Matt Walz, Bill Thingelstad
Sep 12, 2018 -

Valley Imports responded

Thank you very much for sharing your experience and for the kind words!

September 10, 2018

Excellent service Very clean service area and the staff is extremely friendly. I liked getting the txt from the service technician on what the recalls were. Also re More

by brian.j.keller8.mil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Quenzer
Sep 13, 2018 -

Valley Imports responded

thanks for the great review!! We are glad you had a pleasant experience!!

September 10, 2018

Expensive First time I was there, they wanted $1,200 to fix A/C, I declined, local mechanic replaced a blown fuse no charge. Second time billed me an hour to r More

by dnieland71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Quenzer
Sep 13, 2018 -

Valley Imports responded

We would like to know more about your experience. If you feel comfortable, please contact our General Manager, Jeff Richmond at 701-356-8685 or jeff.richmond@valleyimports.com

September 10, 2018

Excellent service I am always impressed with the service department at Valley Imports. Everyone is friendly and knowledgeable. I will take my car there for all my rou More

by TSTEPHENS39
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ashley Overby
Sep 12, 2018 -

Valley Imports responded

We appreciate the kind words and the 5 star review!

September 09, 2018

New tires - parts departement very helpful also Wonderful to leave my car in Valley Imports great care. We appreciate their quality of work & efficient service. The staff is friendly but not intru More

by CSATHER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Overby
Sep 13, 2018 -

Valley Imports responded

We sincerely appreciate you being a Valley Imports customer! Thank you for the 5 star review!!

September 09, 2018

New car Staff was knowledgeable, friendly, and personable. Great car buying experience. The dealership is very clean and has a very relaxing atmosphere in the More

by CCLAIRMONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel
Sep 13, 2018 -

Valley Imports responded

Thank you so much for the kind words and the 5 star review! We are grateful for the business and happy that you had a great experience!!

September 09, 2018

Very good experience. Everyone was very helpful and courteo. Great service. Great employees . I will return as needed. The price of the spare wheel cover was way too expensive. The remaining charges were fine. I More

by TANGENLORRAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt
Sep 13, 2018 -

Valley Imports responded

We genuinely appreciate your feedback! Thank you for taking time to send the review and thank you for being a Valley Imports customer!!

September 09, 2018

Left out details and after sale failure During the sale the sales manager and rep were good. During the negotiations they fell short on effort given to obtain the sale and final walk through More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshal Girodat, Todd Potulny
Sep 11, 2018 -

Valley Imports responded

Troy, that sounds very frustrating and we sincerely apologize for the confusion. Our General Manager, Jeff Richmond, will get involved in this situation and if it is acceptable to you, contact you when he has more information.

Sep 14, 2018 -

Valley Imports responded

Troy, we definitely made some mistakes in our execution of your purchase. Our communication with the company that handled the remote start, while well-intentioned, should have been double-checked before you arrived at the place of business. Have you had the wiring harness installed yet? If not, please contact me at your convenience: 701-356-8685 or jeff.richmond@valleyimports.com Jeff Richmond General Manager Valley Imports

September 08, 2018

Oil change Michelle is top notch. She accommodates getting you in with short notice and makes sure I know what needs to happen to my car. I appreciate her great More

by TESSA_GOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 13, 2018 -

Valley Imports responded

Thank you so much for your kind words regarding Michelle! We think she's pretty great too!!

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