Valley Imports

Used vehicle purchase I had a wonderful experience during the purchase of my used SUV. The sales staff were courteous, knowledgeable and helpful. They stood by the promises I had a wonderful experience during the purchase of my used SUV. The sales staff were courteous, knowledgeable and helpful. They stood by the promises made. More

Excellent service Very clean service area and the staff is extremely friendly. I liked getting the txt from the service technician on what the recalls were. Also re Very clean service area and the staff is extremely friendly. I liked getting the txt from the service technician on what the recalls were. Also received a post phone call to make sure things were satisfactory. thanks More

Expensive First time I was there, they wanted $1,200 to fix A/C, I declined, local mechanic replaced a blown fuse no charge. Second time billed me an hour to r First time I was there, they wanted $1,200 to fix A/C, I declined, local mechanic replaced a blown fuse no charge. Second time billed me an hour to reset airbag light, should have taken 10 minutes. I don't think I will go back. More

Excellent service I am always impressed with the service department at Valley Imports. Everyone is friendly and knowledgeable. I will take my car there for all my rou I am always impressed with the service department at Valley Imports. Everyone is friendly and knowledgeable. I will take my car there for all my routine maintenance. More

New tires - parts departement very helpful also Wonderful to leave my car in Valley Imports great care. We appreciate their quality of work & efficient service. The staff is friendly but not intru Wonderful to leave my car in Valley Imports great care. We appreciate their quality of work & efficient service. The staff is friendly but not intrusive. More

New car Staff was knowledgeable, friendly, and personable. Great car buying experience. The dealership is very clean and has a very relaxing atmosphere in the Staff was knowledgeable, friendly, and personable. Great car buying experience. The dealership is very clean and has a very relaxing atmosphere in the waiting area. More

Very good experience. Everyone was very helpful and courteo. Great service. Great employees . I will return as needed. The price of the spare wheel cover was way too expensive. The remaining charges were fine. I Great service. Great employees . I will return as needed. The price of the spare wheel cover was way too expensive. The remaining charges were fine. I appreciate the ride to the mall so I could shop as I waited. More

Left out details and after sale failure During the sale the sales manager and rep were good. During the negotiations they fell short on effort given to obtain the sale and final walk through During the sale the sales manager and rep were good. During the negotiations they fell short on effort given to obtain the sale and final walk through was disappointing. Ordered the vehicle with a towing package but was not informed that the wiring harness wasn't included. They were supposedly unaware of that and made no effort in getting that for us without a retail purchase in addition. Then during the deal they were going to line up moving a high end auto start at a local shop down the street. Went to finish that and made us look like fools and had to pay for it out of pocket twice because they didn't pay that shop over a month after our original sale and payment to them already took place. More

Oil change Michelle is top notch. She accommodates getting you in with short notice and makes sure I know what needs to happen to my car. I appreciate her great Michelle is top notch. She accommodates getting you in with short notice and makes sure I know what needs to happen to my car. I appreciate her great sense of humor too! More

Warranty work As always Valley Imports exceeded our expectations for service work. The staff was friendly and very helpful. The only negative was that I had to call As always Valley Imports exceeded our expectations for service work. The staff was friendly and very helpful. The only negative was that I had to call twice for an appointment as my first call was not returned. More