Valley Imports
Fargo , ND
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Great service They are very helpful and friendly every time I need something done on my vehicle. They are quick on service as well! Always happy to come in and get They are very helpful and friendly every time I need something done on my vehicle. They are quick on service as well! Always happy to come in and get my vehicle serviced here. More
Exceptional customer service Very impressed with the video by Brock the service technician, he seemed very knowledgeable and had a great personality along with it- good combo !! I Very impressed with the video by Brock the service technician, he seemed very knowledgeable and had a great personality along with it- good combo !! I’m confident my vehicle is in professional and capable hands More
Great experience! Aside the fact of leaving my cellphone in the car by accident, the courtesy ride back to work and the video of the service including a very nice car w Aside the fact of leaving my cellphone in the car by accident, the courtesy ride back to work and the video of the service including a very nice car wash I'm a very satisfied customer! More
10K Service Audi Q5 Would rather have had a loaner to go to lunch while car was being serviced. Driver was okay. Could have been friendlier and when we called for a ride Would rather have had a loaner to go to lunch while car was being serviced. Driver was okay. Could have been friendlier and when we called for a ride back he said to call him back in 20 minutes. Then he did just show up about 15 minutes later. A loaner might have worked better. All was great with service and repairs. Marshall very helpful in going over car functions with us again. Happy that our back windshield wiper was replaced. Would like if Audi changed their policy on charging a fee for tire rotation. a service Audi should reconsider. More
Prompt service that was excellent and thorough. The staff did an excellent job with the maintenance of our Q7 including a video review of the check point analysis of the vehicle. The job was finish The staff did an excellent job with the maintenance of our Q7 including a video review of the check point analysis of the vehicle. The job was finished in a timely fashion and communication was excellent. The quality of a service department is a key variable in my decision to buy a car at a given dealership and the service staff here receive my highest rating. More
Protective shield installed It was suggested that I consider the protective shield. Because when we travel, we always have to rinse the bugs off , it’s a good idea to protect t It was suggested that I consider the protective shield. Because when we travel, we always have to rinse the bugs off , it’s a good idea to protect the paint . So we went with it . And happy we did . More
Excellent customer service I purchased my 1st ever car from Valley Imports. Nic Goettle was my sales rep. Nic is an amazing guy with very friendly attitude and excellent knowled I purchased my 1st ever car from Valley Imports. Nic Goettle was my sales rep. Nic is an amazing guy with very friendly attitude and excellent knowledge on cars. He helped me narrow down my choices and has been a great help with every step. I definitely recommend seeing Nic if you ever visit Valley Imports Matt Walz was my Finance advisor and he made my purchase really easy and smooth. He broke down every small detail and made sure I understood everything. He explained everything very patiently and very knowledgeable person More
Erik Swenson did it again!!! Whenever I am in the market for a vehicle, I let Erik know what I am searching for and he lets me know when one comes in on trade. I am never in a ru Whenever I am in the market for a vehicle, I let Erik know what I am searching for and he lets me know when one comes in on trade. I am never in a rush and Erik’s “no pressure” approach is what I appreciate most. When the perfect vehicle came in on trade he let me know and we were able to purchase it before it even hit the lot. It was was exactly what my wife and I were looking for and she loves all the features in her new vehicle. Thanks again Erik and Valley Imports for the great service!!! More
Mercedes check up Impressed with the service department. Clean building inside and out. Sent a video of what was happening during the service appt. Very timely and fr Impressed with the service department. Clean building inside and out. Sent a video of what was happening during the service appt. Very timely and friendly. More
Super Satisfied I brought my 2011 Jetta TDI in for the emissions modification and a few other recalls on it. Erick Q. was super friendly and helpful, he kept me notif I brought my 2011 Jetta TDI in for the emissions modification and a few other recalls on it. Erick Q. was super friendly and helpful, he kept me notified and answered all the questions I had. More