
Valley Imports
Fargo , ND
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Always get good quality service Valley Imports really care about the customer. I have been a customer for many years and have not had a bad experience with them even once. I drive tw Valley Imports really care about the customer. I have been a customer for many years and have not had a bad experience with them even once. I drive two-hours every time I need service, and it's worth it. More
Oil change and rotate Very reasonable pricing. Video with explanation of findings under the car is great! Even a car wash after the service. I will continue to use VI wit Very reasonable pricing. Video with explanation of findings under the car is great! Even a car wash after the service. I will continue to use VI with my other cars. More
Dirty farm pickup looked like new. Inside of dirty dusty farm pickup looked great. Floors, seats, dashboard, back seat, cubbies all cleaned. The bed of pickup was power washed to clean Inside of dirty dusty farm pickup looked great. Floors, seats, dashboard, back seat, cubbies all cleaned. The bed of pickup was power washed to clean out years-old gunk. More
Valley Imports, Fargo ND When I have my Mercedes serviced they always go above and beyond with service, staff is friendly and facility is very clean. I ordered my new Mercedes When I have my Mercedes serviced they always go above and beyond with service, staff is friendly and facility is very clean. I ordered my new Mercedes from Jerry Meier who was great to work with, I would recommend Valley Imports, Fargo, ND. More
great, everthing went very smooth Dropped my Mercedes off for service they gave me a ride to my meeting car was ready by the time my meeting was over they were waiting with keys in ha Dropped my Mercedes off for service they gave me a ride to my meeting car was ready by the time my meeting was over they were waiting with keys in hand and my car washed and ready. More
Used Car Easy find with the deal I got. The staff was good to work with and helped me get a good deal with my car, especially since I needed one so quick. Easy find with the deal I got. The staff was good to work with and helped me get a good deal with my car, especially since I needed one so quick. More
Great service The customer service at the service center is great. It is easy to call to make an appointment or there is an online option. If you need to wait there The customer service at the service center is great. It is easy to call to make an appointment or there is an online option. If you need to wait there is free WiFi, beverages, and a quiet area to sit. I really like the online video sent to go over your vehicles details and needed service. More
Recall service Awesome service center. Bummer to come in for a recall, but the staff there makes up for it. Friendly, informative, nice place to sit down and work Awesome service center. Bummer to come in for a recall, but the staff there makes up for it. Friendly, informative, nice place to sit down and work while I wait. More
2019 Jetta On our way to Fargo our new Jetta started missing badly. We limped it in to Valley Imports and were able to get the car into the service garage right On our way to Fargo our new Jetta started missing badly. We limped it in to Valley Imports and were able to get the car into the service garage right away. After about 20 minutes the car was being checked for error codes. I was able to talk with the mechanic as he went through various steps to id the problem. A bad fuel injector was the likely cause, but because of the newness of the car, none was available at the shop. I was furnished a great loner car and we were off for home. A coupe days later I got a call the car was repaired. We picked it up, washed and clean, and were so happy with the level of professional treatment we received. Even though is am disappointed the 2019 Jetta had an injector failure after only 2200 miles, I am confident that Valley Imports will be there. More
Recall Service Just pretty unsettling making an appointment 3 plus week prior and still not have a vehicle to use. Than having my salespeople give my their personal Just pretty unsettling making an appointment 3 plus week prior and still not have a vehicle to use. Than having my salespeople give my their personal vehicle. I understand it was simple recall & autobuter but I don’t live in FM area, so I was aspecting a vehicle to use. Eric went below to make sure my needs were met. Consider previous service with my other benz, the service hasn’t been my best experience with grease finger print in my vehicle and nothing was done nor did it seem to be an issue they cared about. I’ll ideally always try to work through Kristen or Eric as each time I work with them my experience is enjoyable! More