Back

Valley Imports

Fargo , ND

4.8
2,888 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

Showing 2,889 reviews

November 13, 2018

Used Car Easy find with the deal I got. The staff was good to work with and helped me get a good deal with my car, especially since I needed one so quick. More

by JASONMASTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Nic Goettle, Bill Thingelstad
Nov 14, 2018 -

Valley Imports responded

We appreciate the 5 star review and we definitely appreciate your business!

November 12, 2018

Great service The customer service at the service center is great. It is easy to call to make an appointment or there is an online option. If you need to wait there More

by SharonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Nov 12, 2018 -

Valley Imports responded

Thank you for the great review! We are glad you like the service video! We hope everyone is receptive to it because we believe it is another step toward total transparency at Valley Imports!

November 12, 2018

Recall service Awesome service center. Bummer to come in for a recall, but the staff there makes up for it. Friendly, informative, nice place to sit down and work More

by GERRI.LIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond, Tana Martin, Kristen Pagel, Michelle Alm
Nov 12, 2018 -

Valley Imports responded

We are grateful for the 5 star review!!

November 12, 2018

2019 Jetta On our way to Fargo our new Jetta started missing badly. We limped it in to Valley Imports and were able to get the car into the service garage right More

by JACKIE.S.NELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Erik Quenzer
Nov 12, 2018 -

Valley Imports responded

We are glad we could help and we are extremely grateful for the awesome review!!

November 12, 2018

Recall Service Just pretty unsettling making an appointment 3 plus week prior and still not have a vehicle to use. Than having my salespeople give my their personal More

by TAYLORVINING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Swenson, Kristen Pagel, Wayne Lepp
November 11, 2018

100000 service Paul Boehtz is an excellent technician. I would recommend him to anyone. I am dreading his retirement. Valley Imports is well organized, prompt, an More

by TJNEIBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boehts, Cory Burkhardt
Nov 13, 2018 -

Valley Imports responded

Thank you very much for updating your review!!

November 11, 2018

Oil change and sign papers for purchase of used vehicle These guys are great and help out any way they can. Service was great and very quick. Sales was very helpful and friendly as well. More

by ICMF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Meier, Matt Walz, Wayne Lepp
Nov 12, 2018 -

Valley Imports responded

Thank you for the great review!!

November 09, 2018

Highly professional, pleasant and efficient experience This dealership is the most professional, yet pleasant and friendly environment I have ever experienced in a car dealership. They keep customers infor More

by VERN.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Nov 12, 2018 -

Valley Imports responded

Thank you for the 5 star review!

November 09, 2018

Service experience We had a couple of recall issues on our Q4 TDI. We had to go all the way to Fargo to get to a dealer. We had a very good good experience at the servic More

by J-D-ENANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Erik Quenzer, Zach Watterson, Angi Bigelow, John Aarfor, Wayne Lepp
Nov 12, 2018 -

Valley Imports responded

We appreciate the great review!!

November 09, 2018

Great to work with Too bad didn’t have a loaner... I live 2.5 hours away and had to travel because of a recall. The team worked fast and were very helpful More

by THERESA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Nov 12, 2018 -

Valley Imports responded

thank you for the review! We wish we could afford to have loaners for every customer as well! We try very hard to schedule the loaner fleet so people coming from out of town, have a vehicle to drive but it doesn't work every time. We apologize for the inconvenience.

...
239
...