
Valley Imports
Fargo , ND
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Used Car Easy find with the deal I got. The staff was good to work with and helped me get a good deal with my car, especially since I needed one so quick. Easy find with the deal I got. The staff was good to work with and helped me get a good deal with my car, especially since I needed one so quick. More
Great service The customer service at the service center is great. It is easy to call to make an appointment or there is an online option. If you need to wait there The customer service at the service center is great. It is easy to call to make an appointment or there is an online option. If you need to wait there is free WiFi, beverages, and a quiet area to sit. I really like the online video sent to go over your vehicles details and needed service. More
Recall service Awesome service center. Bummer to come in for a recall, but the staff there makes up for it. Friendly, informative, nice place to sit down and work Awesome service center. Bummer to come in for a recall, but the staff there makes up for it. Friendly, informative, nice place to sit down and work while I wait. More
2019 Jetta On our way to Fargo our new Jetta started missing badly. We limped it in to Valley Imports and were able to get the car into the service garage right On our way to Fargo our new Jetta started missing badly. We limped it in to Valley Imports and were able to get the car into the service garage right away. After about 20 minutes the car was being checked for error codes. I was able to talk with the mechanic as he went through various steps to id the problem. A bad fuel injector was the likely cause, but because of the newness of the car, none was available at the shop. I was furnished a great loner car and we were off for home. A coupe days later I got a call the car was repaired. We picked it up, washed and clean, and were so happy with the level of professional treatment we received. Even though is am disappointed the 2019 Jetta had an injector failure after only 2200 miles, I am confident that Valley Imports will be there. More
Recall Service Just pretty unsettling making an appointment 3 plus week prior and still not have a vehicle to use. Than having my salespeople give my their personal Just pretty unsettling making an appointment 3 plus week prior and still not have a vehicle to use. Than having my salespeople give my their personal vehicle. I understand it was simple recall & autobuter but I don’t live in FM area, so I was aspecting a vehicle to use. Eric went below to make sure my needs were met. Consider previous service with my other benz, the service hasn’t been my best experience with grease finger print in my vehicle and nothing was done nor did it seem to be an issue they cared about. I’ll ideally always try to work through Kristen or Eric as each time I work with them my experience is enjoyable! More
100000 service Paul Boehtz is an excellent technician. I would recommend him to anyone. I am dreading his retirement. Valley Imports is well organized, prompt, an Paul Boehtz is an excellent technician. I would recommend him to anyone. I am dreading his retirement. Valley Imports is well organized, prompt, and workers have very good people skills. More
Oil change and sign papers for purchase of used vehicle These guys are great and help out any way they can. Service was great and very quick. Sales was very helpful and friendly as well. These guys are great and help out any way they can. Service was great and very quick. Sales was very helpful and friendly as well. More
Highly professional, pleasant and efficient experience This dealership is the most professional, yet pleasant and friendly environment I have ever experienced in a car dealership. They keep customers infor This dealership is the most professional, yet pleasant and friendly environment I have ever experienced in a car dealership. They keep customers informed, comfortable, and aware of all the issues and processes of maintaining ones care. More
Service experience We had a couple of recall issues on our Q4 TDI. We had to go all the way to Fargo to get to a dealer. We had a very good good experience at the servic We had a couple of recall issues on our Q4 TDI. We had to go all the way to Fargo to get to a dealer. We had a very good good experience at the service desk. Valley Motors provided a loaner for us to use while they worked on our car. Very nice. Then they got the car fixed sooner than we expected. It was wonderful. They saved me an extra night in Fargo! Thanks again for such a great experience. More
Great to work with Too bad didn’t have a loaner... I live 2.5 hours away and had to travel because of a recall. The team worked fast and were very helpful Too bad didn’t have a loaner... I live 2.5 hours away and had to travel because of a recall. The team worked fast and were very helpful More