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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,894 reviews

December 12, 2018

Friendly staff Servicec was quick. The staff got my vehicle in right away and performed the scheduled service with no issues. The report I received was very thorou More

by DJHODNY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Zach Watterson
Dec 13, 2018 -

Valley Imports responded

Thank you for the 5 stars! We are glad your experience was a pleasant one!!

December 12, 2018

Service Friendly staff but I did have to wait for a long time for my car to be done. Was told two hour wait but it was around five hours. More

by PassatMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John for courtesy vehicle., Erik Quenzer
Jan 22, 2019 -

Valley Imports responded

We apologize for taking this long to respond to your review. for some reason, it didn't show up in our daily response portal. Regardless, we are grateful for your business and happy that you gave us a heads up on our timing in Service. We will definitely take a look at our processes and learn from your experience. Thank you!

December 12, 2018

Happy customers Dzmitry, Todd and Matt all did an awesome job of making our new car buying experience the easiest it could be. Will definitely recommend them and will More

by Mistycargo
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Dzmitry Yatsuk
Dec 13, 2018 -

Valley Imports responded

What a great review! We are grateful for the 5 stars, the kind words for Dzmitry and most importantly, your business! Welcome to the Valley Imports Family!!

December 11, 2018

just great pleasure working with sales and finance. Dzmitry Yatsuk is very considerate and a pleasure to work with. I will try to refer customers to Dzmitry. More

by ROBERT34S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Bill Thingelstad, Dzmitry Yatsuk
Dec 12, 2018 -

Valley Imports responded

Thank you for the great review!!

December 08, 2018

Recall and Oil Change Fair price for the oil change, and having the shuttle option was amazing. The vehicle check was nice, but I’d assume during a vehicle check they would More

by JACOBSON.ASHLEY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I check Lisa, I think it’s her. She works at the desk in the shop area, Lisa Lotzer
Dec 11, 2018 -

Valley Imports responded

Thank you for your comments! You are absolutely right about the tire pressure being checked and we will tighten up our process going forward. We appreciate you taking the time to complete the review and thank you for your business!

December 07, 2018

My experience was excellent! Robbie was very patient and helpful as I was shopping for a new vehicle. I had been looking at the Tiguan but was having a difficult time deciding. B More

by RLUNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Seaman, Todd Potulny
Dec 08, 2018 -

Valley Imports responded

Many thanks for taking the time to complete this review! We appreciate the 5 stars and the kind words for Robbie!!

December 07, 2018

Purchase of used ‘14 VW Jetta Jerry Meier is, as usual, incredibly professional and thorough to work with, whether buying a new car or arranging for a used one. Top notch and I re More

by kfitz911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Meier
Dec 08, 2018 -

Valley Imports responded

Thank you for the great review!

December 06, 2018

Friendly Service I had a positive experience. After owning my car for 4.5 years and getting to know the Audi service staff, I feel like part of their family when I co More

by LJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy car driver, Brian Mackner, Erik Quenzer
Dec 06, 2018 -

Valley Imports responded

We are so glad you feel like family here and we appreciate your business very much! Your loyalty is what keeps us striving to improve everything we do! Thank you so much for the great review!!

December 05, 2018

Excellent work Excellent service. Work was on time and well done. Clean and welcoming service area. People on hand to help in service. Everything is up to pare. Good More

by THIESTAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner
Dec 06, 2018 -

Valley Imports responded

What a great review! Thank you so much for the 5 stars and kind words!!

December 04, 2018

Mercedes 50,000 service So professional and friendly. Wayne is the best 😊 from the call to schedule all the way to driving it out the door I was impressed More

by SCOTT.HULST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
Dec 04, 2018 -

Valley Imports responded

Very grateful for the review and kind words for Wayne!!

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