
Valley Imports
Fargo , ND
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Eric rocks The salesman I used is a real gentleman. Helpful and honest IMO. I have used him before and feel I can contact him with any troubles that arise The salesman I used is a real gentleman. Helpful and honest IMO. I have used him before and feel I can contact him with any troubles that arise More
Great customer service! I will send my friends. I texted the dealership, that I was interested in tested driving a Volkswagen Atlas. Received a message from , Joel immediately, which lead too maki I texted the dealership, that I was interested in tested driving a Volkswagen Atlas. Received a message from , Joel immediately, which lead too making plans too go , that weekend,and take a look. Customer service was great from Joel and Todd. Everything was done easily, and explained how all works. Very happy ,with my new vehicle. Thanks so much! More
Good customer service I had great customer service! The oil change was quick, the price was decent, and I was offered a drink by many employees. Very nice establishment. I had great customer service! The oil change was quick, the price was decent, and I was offered a drink by many employees. Very nice establishment. More
Great and fast service It was a great experience. I drive an hour and a half for the service so it always important to me that things go smooth. Great communication, fast It was a great experience. I drive an hour and a half for the service so it always important to me that things go smooth. Great communication, fast service and i like the video they provide with the car how it looks. Last service was a great experience! More
We got a new Tiguan! Valley Imports is always a fun place to visit and we have been Volkswagen fans for many years. (my husbands first car was a 1972 super beetle) We had Valley Imports is always a fun place to visit and we have been Volkswagen fans for many years. (my husbands first car was a 1972 super beetle) We had decided to downsize from our mini-van as some of our kids have left home and so we came to look at Tiguans. We first looked at the couple year old ones, but soon discovered that the updated version was much better, so we ended up going new. We have only put a couple hundred miles on so far, but we are really liking it! :) Valley Imports is a great place to buy a car with an easygoing, low pressure atmosphere. Thanks! More
Awesome staff! Initiated web contact before the dealership was open. Received a positive response from the company and a promise of a text from a salesperson once th Initiated web contact before the dealership was open. Received a positive response from the company and a promise of a text from a salesperson once the location was open. Of the 4 dealerships I contacted in the same day/way...Eric responded within 10 minutes of opening. Did not hear back from the others for a number of hours. Erik was up front on the temporary condition of the vehicle and I still chose to see it that morning. Initial impressions of facility 10 out of 10. Initial contact with on site staff as I came through the door 10 out of 10. Initial impression of Erik 10 out of 10. And he has continued to maintain the 10. Finance discussion- clear, concise, and handled a change in a portion of my decision very well. No question of mine was evaded or unanswered. Some information I should have asked but the staff was up front and provided. I greatly appreciate how this transaction has so far been handled all around. This is the first vehicle I have purchased on my own. Excited and ready to take ownership tomorrow, Wednesday. Thanks to each of you, especially Erik, who made this experience fairly smooth and as uncomplicated as possible. Thank you Erik! More
Inspection and battery replacement I set appointment for my VW Beetle to service out and do inspection. Wasn’t able to make it on time but called to let them know that and would be stil I set appointment for my VW Beetle to service out and do inspection. Wasn’t able to make it on time but called to let them know that and would be still bringing it to them but would be later in day. They let me bring it in they took care of what I needed to get done. I was able to leave it there and pick it up the next day. The service was wonderful. Thanks More
Best dealership ever! Valley Imports is the best dealership I have done business with. Jerry Meier is very knowledgeable and cares about his customers; he goes out of his Valley Imports is the best dealership I have done business with. Jerry Meier is very knowledgeable and cares about his customers; he goes out of his way to provide an agreeable Porsche buying experience. More
Small headache Went in at my scheduled noon service, and at 3pm to pick up car it was still sitting where I parked it. Next time, service center took double the esti Went in at my scheduled noon service, and at 3pm to pick up car it was still sitting where I parked it. Next time, service center took double the estimated time to balance wheels and diagnose clutch cable sticking. Service said there's nothing they could do about the shifter sticking going into each gear and that's just how the Volkswagon's are. I think the people scheduling put too much on the technitions plate at a time for them to double my appointment time. Also had a dirt mark on the A pillar as if someone grabbed it to get out with dirt on their hands and had pink soap marks all over the seat and door panel from the wash. More
Recalls performed It was a great first time visit to the dealership! The waiting areas were clean and comfortable and the service department was outstanding! Thank you It was a great first time visit to the dealership! The waiting areas were clean and comfortable and the service department was outstanding! Thank you to the parts department for ordering the correct parts! Also a special thank you to Jacob Brandt for the service work, inspection, vacuum and car wash! I would also like to thank Keith the courtesy car driver for the fast friendly service! More