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Valley Imports
Fargo , ND
2,894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,894 reviews
September 07, 2019
Great experience! Absolutely perfect car buying experience! Friendly and helpful staff (Robby was exceptional). The staff made it possible for me to be out there door w Absolutely perfect car buying experience! Friendly and helpful staff (Robby was exceptional). The staff made it possible for me to be out there door with my new-to-me car quickly and happily. Thank you so much! :-) More
by BSCHWANDT
Verified CustomerEmployees Worked With
Gordy Brustad, Robbie Seaman, Todd Potulny
September 07, 2019
Valley Imports helped me into exactly the car I was seeking. Thanks for your help and your patience. We had a particular car in mind and Erik Swenson showed a similar car (the only car of that model in stock) t Thanks for your help and your patience. We had a particular car in mind and Erik Swenson showed a similar car (the only car of that model in stock) to my wife and me then reached out to other dealers in the network to secure exactly the car we wanted and brought it to the dealership. Erik ordered the accessories and arranged a time for us to do the trades, do the paperwork and drive away in the car we wanted. with maximum help and minimum fuss. Matt Walz made the paperwork and payment as painless as it can be. It was a good experience all around. More
by JIMTOWNER
Employees Worked With
Erik Swenson, Matt Walz
September 06, 2019
Friendly and knowledgeable After some initial disappointment with customer service I was directed to the right people and they were helpful and friendly. Both were very accommod After some initial disappointment with customer service I was directed to the right people and they were helpful and friendly. Both were very accommodating and knowledgeable. More
by AMY33
Employees Worked With
Tana Martin, Kristen Pagel
September 05, 2019
Oil change tire rotation Friendly and easy to work with. Price was reasonable for a once a year service. Video of the vehicle inspection was also nice. Will be going back. Friendly and easy to work with. Price was reasonable for a once a year service. Video of the vehicle inspection was also nice. Will be going back. More
by NPROCHNOW
Employees Worked With
Zach Watterson, Levi Grey
September 05, 2019
Great people and service The service was very good from check in to paying the bill. We like that the technician sends a video of what he checks on the vehicle. The service was very good from check in to paying the bill. We like that the technician sends a video of what he checks on the vehicle. More
by DEBTUDERS
Employees Worked With
Cory Burkhardt, Levi Grey
September 04, 2019
Inadequate customer servic I had nothing but problems with this dealership from the beginning of taking my sons car in for a recall repair and diagnostic. I was sent the incorr I had nothing but problems with this dealership from the beginning of taking my sons car in for a recall repair and diagnostic. I was sent the incorrect video(not my car) when I emailed back to get correct one it was never sent. I went down a week after repairs was to be completed and the car hadn’t even been started on. The gentleman that helped us was ordering his lunch when we entered and we were not even acknowledged until sometime later when he was done ordering. I was called later to bring another key in order to open the glove box. When I went to pick up finished car the invoice was more than quoted I was being charged twice for diagnostics. More
by Shariefmd
Employees Worked With
Others I do not know names , Katie O'Neill
September 02, 2019
A nice experience selling and buying a car Tim was pleasant, friendly, knowledgeable and focused. He didn't use high pressure tactics and tried hard to take care of all the issues I asked him t Tim was pleasant, friendly, knowledgeable and focused. He didn't use high pressure tactics and tried hard to take care of all the issues I asked him to look at in the car I was buying. The dealership was fair in the price they were asking as well as fair in the price they offered me for my trade. The business manager was also friendly, but professional, and made my purchased one of the easiest I have ever had in my experience of buying over 35 different cars. More
by dargolfbridge
Employees Worked With
Business manager (can't recall name), Kristen Pagel, Tim Blaska
August 31, 2019
Friendly and professional ! I had to opportunity to purchase a car from Valley imports and I dealt with Eric during the process, he was extremely helpful prompt with his respons I had to opportunity to purchase a car from Valley imports and I dealt with Eric during the process, he was extremely helpful prompt with his responses and made the process very smooth, I highly recommend him and his team. More
by antoinekh
Employees Worked With
Erik Swenson
August 31, 2019
Awesomely fantastic! The Best or Nothing! I’ve been researching several new cars for a few months and decided on a 2019 Mercedes Benz. I received pre approval then made my way to the closest d I’ve been researching several new cars for a few months and decided on a 2019 Mercedes Benz. I received pre approval then made my way to the closest dealer which happened to be Valley Imports. I received prompt courteous service with no hassles or haggling. Painless and wonderful car buying experience. Thank you, Erik S, I love my new Mercedes Benz. “The best or nothing!” More
by JaeDub
Employees Worked With
Erik Swenson, Kristen Pagel
August 31, 2019
WONDERFUL EXPERIENCE I FOUND THE PEOPLE EASY TO WORK WITH ,GREAT SELECTION AND GOOD PRICING.JOEL WAS A REFRESHING PERSON TO DEL WITH.WOULD RECOMMEND YOUR DEALERSHIP TO AN I FOUND THE PEOPLE EASY TO WORK WITH ,GREAT SELECTION AND GOOD PRICING.JOEL WAS A REFRESHING PERSON TO DEL WITH.WOULD RECOMMEND YOUR DEALERSHIP TO ANY ONE LOOKING FOR A CAR. More
by EDIE.POTTER
Employees Worked With
Matt Walz, Joel Baumgartner, Todd Potulny
