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Valley Imports
Fargo , ND
2,894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,894 reviews
October 22, 2019
Great job! Thanks for taking time to work with us! Love our car! Appreciate all the details you reviewed with us! Great place to buy a car! Thanks for taking time to work with us! Love our car! Appreciate all the details you reviewed with us! Great place to buy a car! More
by PEGGY.COSSETTE
Verified CustomerEmployees Worked With
Matt Walz, Todd Potulny, Lisa Lotzer
October 22, 2019
Good service, poor shuttle My service rep, Keith S., was absolutely wonderful. Very attentive. Shuttle service was very poor. On two occasions he failed. Left waiting an hour in My service rep, Keith S., was absolutely wonderful. Very attentive. Shuttle service was very poor. On two occasions he failed. Left waiting an hour in the service lobby and then left waiting at a restaurant for another hour. I called, he said he forgot me. You folks need to figure this out. Especially for out-of-town customers. More
by TIMMER0
Employees Worked With
Keith Stroh
October 22, 2019
Excellent customer service I have been going to Valley Imports to service my vehicle for a few years now and just recently upgraded and purchased a newer Mercedes. Worked with E I have been going to Valley Imports to service my vehicle for a few years now and just recently upgraded and purchased a newer Mercedes. Worked with Erik Swenson for the sale and Marshal for the financing. They made the process simple and were expeditious in their tasks. Keep up the good work! More
by PLUCKEN
Employees Worked With
Erik Swenson, Marshal Girodat, Bill Thingelstad
October 21, 2019
Purchased a Audi A5 Cabriolet I purchased a new A5 cabriolet from Valley Imports Fargo. I did this mostly over the phone and via texts with salesman by the name of Robbie and with I purchased a new A5 cabriolet from Valley Imports Fargo. I did this mostly over the phone and via texts with salesman by the name of Robbie and with the leasing department his name being Marshal, both were extremely helpful and answered all my questions & and concerns. I have only one question that has not been taken of and I’m hoping it will be in the not to distant future, and that is in regards to the HomeLink garage door openers. Robbie wasn’t able to set them upon delivery of the vehicle and so far I have talked to a HomeLink technician and Audi technician with no luck and I hope to hear back from someone that is able to correct the issue. More
by LARRYF1
Employees Worked With
Kristen Pagel, Marshal Girodat, Robbie Seaman
October 18, 2019
Warranty work for new updates Brought my GLE in for update to software. They videod the work they did and in addition to explaining the update they did a quick check to make sure t Brought my GLE in for update to software. They videod the work they did and in addition to explaining the update they did a quick check to make sure the vehicle was good all the way around. Loved the video! More
by DNCANTON
Employees Worked With
Wish I knew who did the work on the vehicle but I don't, Cory Burkhardt, Wayne Lepp
October 17, 2019
Issue with gas tank door Job completed quickly and efficiently. Zach was very cordial and efficient and easily understood.provided a loaner vehicle. Explained all that clearl Job completed quickly and efficiently. Zach was very cordial and efficient and easily understood.provided a loaner vehicle. Explained all that clearly. I was satisfied More
by LYNNEEBNER
Employees Worked With
Zach Watterson
October 16, 2019
Oil change Cory and Wayne always super helpful, mechanic video is great, this is about my 15 year doing business with Valley Imports and service is always great Cory and Wayne always super helpful, mechanic video is great, this is about my 15 year doing business with Valley Imports and service is always great and price is a little high, but I always enjoy my time going there. Thanks More
by GREGG.M.ESPELIEN
Employees Worked With
Cory Burkhardt, Jerry Meier, Wayne Lepp
October 14, 2019
No response Unable to speak with someone so left a message to have them call me to set up an appointment. Never got called back so called in again a couple days l Unable to speak with someone so left a message to have them call me to set up an appointment. Never got called back so called in again a couple days later to set up an appointment for an oil change and had to wait about 10 days before they could fit me in for an oil change. Appointment went well with no issues. More
by SHELLDAN
Employees Worked With
Wayne Lepp
October 12, 2019
Service, tires and rotation We were scheduled for an 8:30 appt. our friend who works in Fargo dropped the car off. It was not completed until 5 pm and he missed his wife’s dinn We were scheduled for an 8:30 appt. our friend who works in Fargo dropped the car off. It was not completed until 5 pm and he missed his wife’s dinner party because of this. Since when does service, tires and rotation take all day. Poor workmanship on last service landed us at the Billings.mt Mercedes dealership where they had to fix a hose, fasten clamps and put the car back together as it should have been done on previous visit. Very disappointed!!!!! More
by SUPERDAV
Employees Worked With
Katie O'Neill
October 11, 2019
Purchased used car Easy to work with and wanting to please their customer! We had a great sales person named Tim that worked with us with a call back the next day. Easy to work with and wanting to please their customer! We had a great sales person named Tim that worked with us with a call back the next day. More
by Deano
Employees Worked With
Matt Walz, Tim Blaska
