Valley Imports

Usually excellent The Service was behind that day, a bit slow to inform me, crazy wait time, i felt forgotten. Otherwise i always have a great experience here. The Service was behind that day, a bit slow to inform me, crazy wait time, i felt forgotten. Otherwise i always have a great experience here. More

Incredible Experience Gordy and the entire team did an excellent job. I appreciate their 1 low-price environment they have to eliminate price negotiations. Well done team Gordy and the entire team did an excellent job. I appreciate their 1 low-price environment they have to eliminate price negotiations. Well done team! More

Awesome!! Everyone was so helpful. They took time to answer all my questions and fears. They made me feel good about my purchase. I never felt pressured at anyt Everyone was so helpful. They took time to answer all my questions and fears. They made me feel good about my purchase. I never felt pressured at anytime. I would recommend the dealership. Awesome place and great people! More

Oil change Good service, a bit lengthy for an oil change but that’s how it goes. 1 1/2 hours from drop off time to pick up and the place was not busy. Good service, a bit lengthy for an oil change but that’s how it goes. 1 1/2 hours from drop off time to pick up and the place was not busy. More

Work-in repair The service department was able to work my car into their busy schedule to determine why my car had suddenly lost power. It was determined that I had The service department was able to work my car into their busy schedule to determine why my car had suddenly lost power. It was determined that I had gotten bad fuel (lots of water in it) from a service station in town. Even though the repair could not be done right away, I appreciate the effort to get my car back on the road as soon as possible. More

The REAL Best in the Industry We hear it all the time, the auto slogans, buzz words, and the spin associated with the inevitable broken promises. Valley Service and Audi specifical We hear it all the time, the auto slogans, buzz words, and the spin associated with the inevitable broken promises. Valley Service and Audi specifically ARE the best! Many many years and many cars, all Audi in our family, and they continue to impress with the personal, customized, and direct attention, focus on results, and truly an ease of service. I am happy to have them, wouldn't take my cars anywhere else, and can recommend them for service without hesitation. They are the Real Best in our service world. More

Tire rotation Quick and friendly, always great service. Always use them for what I need. Have recommended to friends and family. Great lounge to wait in, snacks and Quick and friendly, always great service. Always use them for what I need. Have recommended to friends and family. Great lounge to wait in, snacks and drinks provided and Wi-Fi More

Worth it! =} I’ve been delaying buying new(er) vehicle because of the hassle and the cost. After my husband pushed me to go look at a couple (during a snow storm n I’ve been delaying buying new(er) vehicle because of the hassle and the cost. After my husband pushed me to go look at a couple (during a snow storm no less) Robbie our salesman was so helpful and knowledgeable!! He made the process fun and stress free. Reminded me the value of what I was purchasing. And made sure I loved it! And I do. He treated me like a gold star customer vs just another prospect. Keep that top service up, and you guys will never go wrong. (Or give that guy a raise...) =} Thank you again. More

Car assistance Valley Imports went above and beyond to assist me with my manufacture defect. Bill, John and Angie were wonderful. I would rate this company above a Valley Imports went above and beyond to assist me with my manufacture defect. Bill, John and Angie were wonderful. I would rate this company above and beyond. The corporate company was below average in dealing with my manufacture defect. Unfortunately, corporate volkswagon only allows us to rate their employees. If I had to vote on Corporate volkswagon..."0" Valley Imports I highly respect. More

Auto start install & tire rotation Service staff is outstanding and excellent customer service! The customer shuttle driver is friendly and provides convenient service while waiting. Ro Service staff is outstanding and excellent customer service! The customer shuttle driver is friendly and provides convenient service while waiting. Robbie was very helpful in coordinating schedules to accommodate my hectic schedule. More