Valley Imports

Return Customers We have been purchasing vehicles with Valley for almost 10 years. They have always treated us respectfully and honestly, and the service center makes We have been purchasing vehicles with Valley for almost 10 years. They have always treated us respectfully and honestly, and the service center makes each experience quick and easy. We highly recommend Valley Imports. More

Bought son a car , good price. But didn’t budge on it. Quick paperwork from Mr Walz thanks for that and had great service. Thanks , good price. But didn’t budge on it. Quick paperwork from Mr Walz thanks for that and had great service. Thanks More

Bought new car Great experience! Great vehicles! Will recommend Valley imports to everyone! Tana was Very knowledgeable and went over and above what we would expe Great experience! Great vehicles! Will recommend Valley imports to everyone! Tana was Very knowledgeable and went over and above what we would expect! Smooth transaction! More

It took way too long; 3 and a half months I don’t think they even looked at the vehicle and what had to be ordered for the first four weeks! They were poor about keeping me up to speed; not ca I don’t think they even looked at the vehicle and what had to be ordered for the first four weeks! They were poor about keeping me up to speed; not calling or returning a call. And not much of a discount at the end, over the email discount— for the inconvenience of the long drawn out process. Granted, they had to look for parts, but feel could have been done in a more timely manner! Very disappointing!! More

New Tiguan Robbie helped us purchase a VW Tiguan and return our lease vehicle. When the car we wanted was spoken for we settled on a plan B. He contacted us when Robbie helped us purchase a VW Tiguan and return our lease vehicle. When the car we wanted was spoken for we settled on a plan B. He contacted us when the deal on the Tiguan fell through and gave us time to come in and buy the car. Thanks Robbie. More

outstanding Keith Stroh provided outstanding service. got me in ahead of schedule & finished job much quicker than expected. he kept me informed, lined up courtes Keith Stroh provided outstanding service. got me in ahead of schedule & finished job much quicker than expected. he kept me informed, lined up courtesy car, was pleasant & courteous at all times. truly an outstanding employee More

Best Ever!! Everyone was so helpful and accommodating. Valley Imports has fantastic customer service and I would recommend them to anyone!!! Thank you to everyon Everyone was so helpful and accommodating. Valley Imports has fantastic customer service and I would recommend them to anyone!!! Thank you to everyone that helped me purchase my new car!! More

They treat you as if they have you over a barrel. Couldn't be more dissatisfied with the service department. Took mercedes sprinter in due to a stuttering hesitation issue. 8 hour round trip. Dropped Couldn't be more dissatisfied with the service department. Took mercedes sprinter in due to a stuttering hesitation issue. 8 hour round trip. Dropped it off 8am monday morning and told Cory the symptoms. Told him I need to know if it would be there for a few days or not so I knew whether to go home or get a hotel and wait. He said I would get a call that day. Never got a call. Found out later that all day monday they were trying to diagnose the issue and looking at the emissions system and was told the EGR valve was a recall and getting changed out. I told him whatever is wrong with the van please fix since I live so far away. They changed out, EGR(no cost), Driver Airbag(no cost), 2 brake sensors, airbox, orings on turbo inlet, transmission oil and filter, all 4 tire sensors. and replaced cabin filter. Not much to do with the initial reason I was there and that it was hesitating. EGR symptoms are different. I also mentioned to take it easy while driving because it is a work van and I have oil and a lot of inventory in the back. I got it back with 5 gallons of hydraulic oil spilled, parts and bins on the floor in the back, bungees stretched way out holding buckets of fluid, etc. Pictures to prove. 250 miles after leaving and paying almost $2800 the check engine light came on as well as the tire warnings. They inflated 80psi tires to 45psi in the front and 66 in the rear because they went off the door jam instead of reading the tires. Had to explain to them that tires dont last forever and they do get changed out and often times upgraded to better tires to hold the load so maybe reading the door jam is great for a VIN but not tires. Called Cory the next day and pretty much got nothing except the code is an emission code for the exhaust and catalytic converter and I might have a limited amount of restarts before the van doesnt start or goes into limp mode. And, to bring it back. They had it for 3 days, I never got an update like they said, I never got the video inspection like they said, I got charged for them to drive the van to tell me my shock tower bushings were worn and they didnt change them even after I told them to fix anything that needed fixing but they charged me anyway to take it for a drive. Was told it would be done at noon on Wednesday so I sat there until 3:30 when, in their eyes, it was done. I would caution anyone before taking their import to Valley. Cory's last words were, "Well you know these things are hard to work on." No apology, flat out said he would send someone out if I lived within 25 miles but thats it. Just proves Valley Imports slogan, Customers have no other options in North Dakota so bend'em over and send them on their way. They'll be back. Well not only will i not be back...ever, they lost my Audi business as well. 4 hours to get to fargo one way but have to do it multiple times, or go to Rapid City 5 hours one way and get it done right? Hmmmm More

Key fob programming They were quick, friendly & courteous. Customer waiting area was quiet & clean. I would recommend their service to other people. They were a bit more They were quick, friendly & courteous. Customer waiting area was quiet & clean. I would recommend their service to other people. They were a bit more expensive than other shops. More

Keith is a great service leader there! A fantastic dealer that does a professional job! Emu recommend Valley Import for all your German car needs. I would driver as far as 200 miles for t A fantastic dealer that does a professional job! Emu recommend Valley Import for all your German car needs. I would driver as far as 200 miles for this dealer. More