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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,894 reviews

November 12, 2019

I hope the car will match the sales experience. I love how Valley puts their best price out first and there is no need to haggle. It creates a low pressure and enjoyable experience. I spoke with Eri More

by jmill2332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
Nov 13, 2019 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words for Erik! We truly appreciate your business!!

November 11, 2019

First Service Great first experience! Work was completed timely and I was a little surprised that my first service was N/C. It was a little confusing to drop off th More

by TCONMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Grey, Keith Stroh
Nov 13, 2019 -

Valley Imports responded

Thank you very much for the 5 stars! We are working on making the drop-off and pick-up process more convenient!

November 11, 2019

VW Atlas service Service was good. Appreciated courtesy car. I was not called when my vehicle was ready. Called for a ride back and discovered my vehicle was done when More

by DEBHAAGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 18, 2019 -

Valley Imports responded

We are truly sorry for the lack of communication regarding your service experience. We are working on improving our process so this doesn't happen again. We sincerely appreciate you bringing this to our attention and are always grateful for your business.

November 10, 2019

Long term customer I have purchased several Audis over the years from Valley Imports and have always been treated fairly and made to feel they appreciate the business. T More

by TJMCGOVERN
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Marshal Girodat
Nov 11, 2019 -

Valley Imports responded

We are grateful for your loyalty and truly appreciate your kind words for Tana and Marshal. Thank you for the 5 stars!!

November 10, 2019

Great but not exceptional Long wait to get an appointment (over 1 wk) for my first oil change. Levi is great to work with as he is very friendly and knowledgeable. More

by NURSE_JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Grey
Nov 13, 2019 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us! You are right, we are experiencing some growing pains right now and some of our customers have had to wait longer than usual for their services. We are working very hard to eliminate this pain point for our customers and we hope that you will give us another opportunity to do a better job at your next service! We truly appreciate your business and we thank you for the kind words regarding Levi!

November 08, 2019

40,000 mile service Valley Imports always meets my expectations for a high level of service. The team is respectful, helpful and friendly. I highly recommend Valley Impor More

by HeatherJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Nov 11, 2019 -

Valley Imports responded

Heather, we sincerely appreciate your business and are grateful that you would take your personal time to complete a review for us. Thank you so much for the kind words!

November 07, 2019

Great Customer Service Great customer service from the moment I walked in the door until I left. I am in love with Valley Imports!!! Thank you so much!! More

by AMY.MATTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Watterson
Nov 11, 2019 -

Valley Imports responded

Wow! We are very lucky to have you as our customer and we truly appreciate the 5 stars and kind words!

November 07, 2019

Express Service oil change & reg check up Great job but took longer then usual guess they must have been a bit behind but still did a good job had fun looking at at all the different brands of More

by GERZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Grey
Nov 11, 2019 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us! We appreciate your business!

November 07, 2019

warranty service work Keith did a good job in the time line he had initially informed me. Great service and follow up - would come back in the future. More

by SMBENEDICT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 11, 2019 -

Valley Imports responded

Thank you for the 5 stars and kind words for Keith! We appreciate your business!

November 05, 2019

Right at Home Looking for a sporty, retirement vehicle and walked into the dealership not knowing what to expect. I asked a few questions and it immediately felt l More

by RRICHARDS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Marshal Girodat
Nov 05, 2019 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and your kind words! We truly appreciate your business and are happy to have you in the Valley Imports Family!! Enjoy your vehicle!!

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