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Valley Imports
Fargo , ND
2,894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,894 reviews
November 20, 2019
Service No sticker left in window with mileage, clocks on dash not returned to correct time. No video of under my car with the checking tire depths, brakes, r No sticker left in window with mileage, clocks on dash not returned to correct time. No video of under my car with the checking tire depths, brakes, rotors. I understand that these are little things but the little things stand out. More
by STEPH13
Verified CustomerEmployees Worked With
J. Brandt, Zach Watterson
November 20, 2019
Winter Tier Swap I was able to schedule an appointment for the same day. Work was completed within an hour once I dropped off the car. Being able to store my summer/w I was able to schedule an appointment for the same day. Work was completed within an hour once I dropped off the car. Being able to store my summer/winter tires at the dealership makes the transition each time much smoother and is very convenient. The waiting area was very nice and stocked with refreshments. More
by Tj
Employees Worked With
Levi Grey, Katie O'Neill
November 19, 2019
Very good service Service was prompt, on time, and at the quoted cost estimate. The staff was courteous, provided clear explanations of all services performed, and a Service was prompt, on time, and at the quoted cost estimate. The staff was courteous, provided clear explanations of all services performed, and answered all questions. More
by WGALTENBERND
Employees Worked With
Levi Grey, Keith Stroh
November 19, 2019
Will be calling for a redo Drove my car for the first time this afternoon after service on Friday. Not at all happy with the result. Will be calling to register a complaint and Drove my car for the first time this afternoon after service on Friday. Not at all happy with the result. Will be calling to register a complaint and expect better results. I suspect the part needed was not ordered and the mechanic improvised while I had waited 2 weeks for service (unable to drive my car) during which time the part was supposed to have been ordered and delivered. More
by CDEWALD0
Employees Worked With
Zach Watterson
November 18, 2019
recall service Chuck R. . checked over my vehicle regarding the recall, plus check my tire pressure and send me a video Great job done by Chuck R. the technicia Chuck R. . checked over my vehicle regarding the recall, plus check my tire pressure and send me a video Great job done by Chuck R. the technician More
by MONICA.MORUD
Employees Worked With
Jeff Richmond, Tana Martin, Gordy Brustad, Kristen Pagel, Brian Mackner, Jerry Meier, Marshal Girodat, Bill Thingelstad, Elmer Wenzel, Keith Stroh
November 15, 2019
Longer than expected This service at Valley Imports is so thorough that sometimes they find issues that one would not expect. In the overall scheme of things it is best t This service at Valley Imports is so thorough that sometimes they find issues that one would not expect. In the overall scheme of things it is best to take care of those issues now, than spend extra time trying to schedule another appointment. So just take a deep breath and get ‘er done! More
by CHARLESREYNOLDS
Employees Worked With
Wayne Lepp
November 15, 2019
Premium Shield It was done just like they said. We needed to drop off the Tiguan the day before. Robbie arranged for that and a ride home. It was very much appreciat It was done just like they said. We needed to drop off the Tiguan the day before. Robbie arranged for that and a ride home. It was very much appreciated. More
by Bob
Employees Worked With
Michelle Black, Robbie Seaman
November 15, 2019
Great to work with these guys! Have been taking my 2007 e320 to valley imports for a few years now. Am always happy with the service I receive! Glad you are there!! Have been taking my 2007 e320 to valley imports for a few years now. Am always happy with the service I receive! Glad you are there!! More
by MILSONMC
Employees Worked With
Cory Burkhardt, Wayne Lepp
November 14, 2019
Routine service Attentive to detail. Kept me informed. Excellent customer service. Comfortable waiting area. It is an expensive vehicle to maintain but that was expec Attentive to detail. Kept me informed. Excellent customer service. Comfortable waiting area. It is an expensive vehicle to maintain but that was expected. The staff have helped with appropriate advice with a variety of issues with this vehicle More
by TP
Employees Worked With
Cory Burkhardt, Wayne Lepp
November 14, 2019
Well informed Service visit was quick, simple and thorough. Staff was well informed and helped me understand the issues with my vehicle. They suggested solutions an Service visit was quick, simple and thorough. Staff was well informed and helped me understand the issues with my vehicle. They suggested solutions and what iis the most important. Great service and will be back. More
by Jordanr4224
Employees Worked With
Keith Stroh
