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Valley Imports

Fargo , ND

4.8
2,894 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,894 reviews

October 01, 2020

I felt their service was excellent. They delivered on the expected time my service would be completed and kept me informed along the way. Very pleased. More

by JERRYJONES4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp, Don Tollefson
Oct 06, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate your business!

September 29, 2020

Protection film and front window tinting to 2020 Toyota Highlander. Great and preciseness to detail. Pleased with final product and would definitely recommend Valley Reconditioning. More

by LWmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Jon Manske
Sep 30, 2020 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words! We appreciate your business!!

September 29, 2020

Wow outstanding extraordinary job just a great job outstanding wow awesome best great wow best best best wow what a job what a place to go 2 Trump 2020🇺🇸 More

by CWILLIAMSON0098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Angi Bigelow, John Aarfor, Wayne Lepp, Jon Manske, Keith Stroh, Don Tollefson
Sep 30, 2020 -

Valley Imports responded

Thank you very much for the 5 stars!!

September 28, 2020

Lisa was amazing to work with! The dealership and Lisa made it a very easy and pleasant experience, and the price was great! Lisa even picked me up from the airport, which I greatly appreciated. I highly More

by miked10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Lisa Lotzer
Sep 29, 2020 -

Valley Imports responded

thank you very much for the 5 stars and kind words for Lisa! We truly appreciate your business!!

September 28, 2020

It was an easy process and everyone was very nice. I will recommend to someone who is looking. They worked well with me for what I needed and could afford. More

by skavlem92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Philip Stenger
Sep 29, 2020 -

Valley Imports responded

We are so happy that you had a great experience! Thank you for the 5 stars and kind words!!

September 28, 2020

Excellent service. Always available for any questions I may have as sometimes I just drop in when I get message to add oil. Dependable and trustworthy More

by PAT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Brian Mackner
Sep 29, 2020 -

Valley Imports responded

Thank you for taking time to complete a review for us. We appreciate the kind words!

September 28, 2020

Professional courteous and always willing to go the extra mile! Michelle is such an asset to Valley Imports as well as your service technicians that have worked on not only my vehicles but also people that I More

by JOEDOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 29, 2020 -

Valley Imports responded

We truly appreciate your loyalty and willingness to refer your friends! Thank you very much for the 5 stars and kind words!

September 26, 2020

Great communication and I’m hoping the work done was done in good faith. Keith is very personable and his work Through phone was outstanding. More

by JOZYBAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 27, 2020 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We are very happy to have Keith as part of our team and are certain that his actions are always in good faith. We appreciate the opportunity to earn your business.

September 24, 2020

Always a good experience with the Service Department. I drive 400 miles round trip to go there. Sales people are aloof though. Since I retired from my sales position in Ag, I wear runners, jeans and a t s More

by Paul Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Oct 08, 2020 -

Valley Imports responded

Paul, we sincerely apologize for your experience in the sales department. That is NOT how we train our salespeople to interact with customers on the show floor. Obviously, we have more work to do with our staff and your statement in the review will help us get better. We appreciate your honesty and we are immediately working to improve this important step in our process.

Oct 10, 2020 -

Paul Andre responded

Thank you for the response. That is very much appreciated.

September 23, 2020

I was originally informed that my would take between 3-5 hours to complete the required repairs but my car was in for over 6 hours. I was also informed that the work on my car would cost $753 but was charge More

by MARKOSH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Alm
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