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Valley Imports
Fargo , ND
2,895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 28, 2020
I have always been happy in the past but it took close to 3 hours for an oil change and a recall item. And I had an appointment so I didn’t “just drop in.” Don did not communicate with me. I Had come to his 3 hours for an oil change and a recall item. And I had an appointment so I didn’t “just drop in.” Don did not communicate with me. I Had come to his desk twice to get a status (since I was sitting in the wait area) and then when seeing my car in the in check-out area went to him to pay. Being I drove 2 hours each way for this appointment it ended up being a huge commitment. I will probably check for other Audi dealers next time I need service. More
by rofagereng
Verified CustomerEmployees Worked With
Don Tollefson
October 24, 2020
Very friendly and helpful staff. Very pleased with the vehicle I purchased from Valley Imports. Dzmitry is awesome! He understood what we were looking for and called us when the right vehicle came in. vehicle I purchased from Valley Imports. Dzmitry is awesome! He understood what we were looking for and called us when the right vehicle came in. More
by DOUGH4
Employees Worked With
Matt Walz, Bill Thingelstad, Dzmitry Yatsuk
October 22, 2020
The Fargo dealership was wonderful to work with. They helped with all the items needed to get me the best! Thank you for providing a wonderful experience. helped with all the items needed to get me the best! Thank you for providing a wonderful experience. More
by kristin531
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
October 20, 2020
I always get great service at Valley Imports. Staff are all very friendly. I recommend Valley Imports due to the excellent care they give their customers! all very friendly. I recommend Valley Imports due to the excellent care they give their customers! More
by JFRAZEE68
Employees Worked With
Michelle Alm
October 20, 2020
This was my first time working with Valley Imports. Joe K and Matt were both super friendly and helpful through our entire experience! Thank you and Matt were both super friendly and helpful through our entire experience! Thank you More
by crschroed
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
October 20, 2020
Wonderful service they are very helpful in all aspects of visit iMacs having trouble with my credit card and they were very patient always able to answer any questions visit iMacs having trouble with my credit card and they were very patient always able to answer any questions More
by TCGILMORE50
Employees Worked With
Wayne Lepp
October 19, 2020
Dissatisfied with recent service. The oil plug wasn’t tightened and we lost a full quart on our trip home. Big puddle left on our garage floor that was a mess to clean up. This was not the first time th tightened and we lost a full quart on our trip home. Big puddle left on our garage floor that was a mess to clean up. This was not the first time this happened. We will not be back. Do not know names or faces of any service people. More
by GMMCGETTE
Employees Worked With
John Aarfor
October 19, 2020
Happy with the service. Would have been nice to complete it the first time.. I will not take anymore survey which requires a word minimum, don’t bother again. it the first time.. I will not take anymore survey which requires a word minimum, don’t bother again. More
by JNEL1956
Employees Worked With
Don Tollefson
October 18, 2020
I ordered a new fob. The new fob works great; however, the dealership returned my old fob without the chrome cover. This happened more than a month ago and the dealership has not gotten back to me with re the dealership returned my old fob without the chrome cover. This happened more than a month ago and the dealership has not gotten back to me with resolution. I even stopped back into the dealership to check and no resolution. More
by Becky Knudson
Employees Worked With
Wayne Lepp
