Valley Imports

This has to be some of the best customer service I’ve ever encountered. The staff is super helpful and welcoming. 10/10 would recommend. ever encountered. The staff is super helpful and welcoming. 10/10 would recommend. More

Good timely service. Prices higher than other service shops is the only issue. Went in without appointment just to see when I could get vehicle in for service. They told me to leave it and they would w shops is the only issue. Went in without appointment just to see when I could get vehicle in for service. They told me to leave it and they would work it into their schedule that day. More

Very friendly staff & easy to schedule. Would encourage them to offer a loaner, especially for a 5 hour visit. In AZ, I always get one. them to offer a loaner, especially for a 5 hour visit. In AZ, I always get one. More

Excellent responsive service when buying a used car. Sales staff did not pressure me and even worked after close to complete my deal. I would definitely do business with them again in the future and w Sales staff did not pressure me and even worked after close to complete my deal. I would definitely do business with them again in the future and would highly recommend. More

First time going in for a recall service. I was a little lost at first but they were real friendly. Their texting system with the inspection is very slick and pretty easy to use. lost at first but they were real friendly. Their texting system with the inspection is very slick and pretty easy to use. More

Very knowledgeable and helpful, Dzmitry our salesperson was very professional and answered all of my questions. He made the auto shopping experience enjoyable and stress free. I will recommend Valley Impor was very professional and answered all of my questions. He made the auto shopping experience enjoyable and stress free. I will recommend Valley Imports to all friends and family. I had a great experience and will continue to visit them for all my auto purchases. More

My Sprinter went into limp mode while traveling from PA. They got me in quickly and diagnosed the problem correctly. Problem is that no parts were available. Advisor ordered part quickly on Tuesday. I was They got me in quickly and diagnosed the problem correctly. Problem is that no parts were available. Advisor ordered part quickly on Tuesday. I was told it could take several days to a week or more to arrive. I conveyed my sense of urgency, as I was paying hotel fees and not able to continue my vacation. I talked to advisor every day and again Friday at 3 and 4PM offering to personally install my EGR valve on Saturday if the part arrived. I learned Saturday morning that the part had already arrived Friday at 1PM. Advisor never called and no one was set up to install my part. This would mean I sit for at least 2 more days in the hotel. Thankfully, after my call and a visit to the shop, they assigned a second mechanic to complete the install. Upon close out Saturday, the bill was very exaggerated. After several requests the did reduce my price partially. I have very mixed feelings about this dealership as one could imagine. More

I have gone to Valley Imports for my cars for over 20 years. They are always honest, informative, and great people. This applies to Jerry Meier in sales, the finance people, and the great sevice folks. I years. They are always honest, informative, and great people. This applies to Jerry Meier in sales, the finance people, and the great sevice folks. I will be back again. More

Not only is the service performed prompt, the staff is professional. I especially like the fact that my car is vacuumed and washed with every visit. professional. I especially like the fact that my car is vacuumed and washed with every visit. More

We had a very positive experience purchasing our new car from Nate Moris at Valley Imports. We appreciate employees wearing masks but would recommend that Marshal not wear a gaiter. from Nate Moris at Valley Imports. We appreciate employees wearing masks but would recommend that Marshal not wear a gaiter. More