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Valley Imports

Fargo , ND

4.8
2,895 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,895 reviews

November 09, 2020

Efficient service experience. The mask wearing was sloppy to none, not good during a pandemic. I usually browse the showroom during service visits but so many salespeople weren’t wearing masks that i More

by FARGOPITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Nov 10, 2020 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us. No doubt is has been a challenge to enforce masks in every area of our dealership, but customer feedback like this makes it so much easier to explain the importance to our employees. We apologize that we made you feel uncomfortable and we will definitely do better.

November 09, 2020

Don is an excellent service manager. I am highly satisfied with his work. I will recommend Don for servicing Porsche vehicles. He is awesome person to work with. More

by JAGDISH.SINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Nov 09, 2020 -

Valley Imports responded

thank you very much for the kind words regarding Don!

November 06, 2020

The service was top notch. I waited at that dealership for the work to be done and was totally comfortable there. I appreciate your service More

by R.D.HAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Aarfor
Nov 06, 2020 -

Valley Imports responded

We truly appreciate your 5 star review and kind words!!

November 06, 2020

Valley Imports had high quality service, they’re employers were very kind and helpful and I was able to get my car in and serviced with no trouble at all. More

by hastrup27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Nov 08, 2020 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us.

November 05, 2020

I have always been treated very well at Valley Imports over the years. Their staff is always helpful and friendly. Their waiting rooms are clean and comfortable. More

by MVKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 09, 2020 -

Valley Imports responded

We truly appreciate the 5 stars and kind words!

November 05, 2020

Got my car detailed before my new baby comes, it looks so BEAUTIFUL!! Reasonably priced as well, for how good it looks!! Thank you for your work! More

by lundbladbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Manske
Nov 05, 2020 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words! We appreciate your business!!

November 04, 2020

Keith was awesome, very timely updates to status of car. Have leased 2 vehicles through this dealership, definitely recommend. Service is always responsive and dependable. More

by ARTIST0761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 05, 2020 -

Valley Imports responded

We truly appreciate the kind words for Keith and the 5 star review! Thank you for your loyalty!!

November 04, 2020

Valley Imports has been here for many years and is a well known dealership and I believe do an excellent job. I would definitely recommended them. More

by MAZOURCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Nov 05, 2020 -

Valley Imports responded

We sincerely appreciate your loyalty and are grateful for the 5 stars and kind words!!

November 03, 2020

Good service, professional staff. Taking away a star Good service, professional staff. Taking away a star because its hard to get the service dept on the phone for a service update I was told it w More

by AudiA4
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 03, 2020 -

Valley Imports responded

We appreciate your review and are working very hard to keep staff in place during these challenging times. We have failed a few times at answering the phone in a timely fashion and we are working to correct this process. Please bear with us and we will get this fixed! Thank you for giving us the opportunity to serve you!!

November 03, 2020

Very friendly and helpful staff. They were very knowledgeable about the different makes and models of cars. They also understood what we needed and desired on a vehicle. More

by angela32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Potulny, Dzmitry Yatsuk
Nov 05, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!!

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